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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg) Graumannsweg 10 , 22087 Hamburg - Hohenfelde

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8.6

34 Evaluations

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City center 2.00 km Train station 1.80 km Airport 9.20 km
1/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
2/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
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7/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
8/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
9/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
10/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
11/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
12/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
13/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
14/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
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16/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
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25/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
26/26 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
11.08 - 12.08Rooms:1 - Guests:1

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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol
Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WiFi in room

Important information

Style of hotel and ambience

The rooms and suites are newly furnished and modern in style. In the morning, a rich breakfast buffet is served in the new breakfast restaurant, and the all-day bar "The Plaza" serves exquisite dishes on the menu. The fitness and sauna area completes the recreational facilities at the hotel. There are nine innovative venues for meetings.

Service & facilities

  • Hotel-owned car park
  • Marked disabled parking space
  • WLAN with Internet access in lobby
  • Fitness centre

Room facilities

  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Satellite TV
  • Desk
  • Telephone on the desk
  • Fax connection
  • Room safe
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Temperature controls
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes

In-house services

  • Large dogs permitted
  • Pets permitted
  • Safety deposit boxes at reception
  • ATM
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Store/mini supermarket

Hotel data

Hotel built in 1987, Number of floors 7, Total number of rooms 291, Number of single rooms 0, Number of double rooms 0, Number of suites (separate rooms) 7, Hotel, City hotel, Trade fair/conference hotel, No-smoking room 291,

Reception open
Not occupied

Reception manned at weekends
Not occupied

Check-In : -
Check-Out : -

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Use of an Internet terminal at the hotel Use of an Internet terminal at the hotel
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg):

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)

Location and distance

Google Map

City center

2.00 km
Hamburg

Airport

9.20 km
Hamburg Airport (HAM)

Train station

1.80 km
Hamburg Hbf

Highway

3.42 km
A24 - Hamburg-Horn

Location of the hotel

A sustainable business hotel in Hamburg with innovative new event and dining spacesIn the lakeside Hohenfelde area, Crowne Plaza® Hamburg - City Alster hotel is only a 10-minute drive from the city center.Metrobus 6, which stops right outside, takes you to Central Station and the commercial district in a few minutes. Hamburg Airport (HAM) is only 9km away. Trains from nearby Uhlandstrasse U-Bahn station will whisk you straight to harbourside attractions like the striking Elbphilharmonie concert hall. Corporate guests can host events in our 9 naturally lit meeting rooms, which include two dynamic and comfortable spaces – The Studio and The Forum – both designed with relaxed, contemporary business practices in mind. We’re a short drive from Hamburg Messe und Congress and Congress Center Hamburg, for trade fairs and conventions, and it's an easy stroll to the cool bars of the St. Georg district or the jogging track beside Alster Lake.At this hotel you can enjoy:- Inclusive Wi-Fi- Parking at a daily rate- Gym and 2 saunasMeet colleagues for coffee or a light meal in the lobby’s versatile dining and co-working spaces, or sip cocktails in the elegant bar. Our bedrooms have all been given a modern redesign and new furniture to aid a smooth transition from work to downtime, and the Sleep Advantage® programme helps ensure a restful night.

Frequently asked questions about Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)

Does Hotel Crowne Plaza HAMBURG - CITY ALSTER offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Crowne Plaza HAMBURG - CITY ALSTER guests.
Does Hotel Crowne Plaza HAMBURG - CITY ALSTER offer parking spaces for guests?
Guests of the Hotel Crowne Plaza HAMBURG - CITY ALSTER can use the following parking options.
  • Hotel-owned car park
Can I have breakfast in Hotel Crowne Plaza HAMBURG - CITY ALSTER?
Unfortunately the Hotel Crowne Plaza HAMBURG - CITY ALSTER does not offer breakfast for guests.
What is the average rating of Hotel Crowne Plaza HAMBURG - CITY ALSTER?
Hotel Crowne Plaza HAMBURG - CITY ALSTER was rated 8.6 by 34 guests on average.
Which service in the Hotel Crowne Plaza HAMBURG - CITY ALSTER is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Crowne Plaza HAMBURG - CITY ALSTER?
94.1 % of HRS guests recommend the Hotel Crowne Plaza HAMBURG - CITY ALSTER for their next stay.
At what time can you check in at the Hotel Crowne Plaza HAMBURG - CITY ALSTER at the earliest?
Check-in is possible from 01:20 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 01:20 clock.
How far is the nearest train station?
The next station is 1.8 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9.2 km from the hotel.
What are the advantages of booking the Hotel Crowne Plaza HAMBURG - CITY ALSTER via HRS?
HRS customers receive the following benefits when they book the Hotel Crowne Plaza HAMBURG - CITY ALSTER:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
.
Is there a restaurant in the Hotel Crowne Plaza HAMBURG - CITY ALSTER?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel Crowne Plaza HAMBURG - CITY ALSTER belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Crowne Plaza HAMBURG - CITY ALSTER are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Crowne Plaza HAMBURG - CITY ALSTER free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Crowne Plaza HAMBURG - CITY ALSTER?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.6

34 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Anonymous Business traveler

10.08.22

9.3 Excellent

Positive really nice bar & restaurant.
rooms don't have carpets on floor.

REED M. Business traveler

31.03.22

9.3 Excellent

Positive Great location and nicely done Negative dissapointed that the television did not have English channels

Bozic D. Business traveler

23.12.21

8.9 Very good

Negative In room was Cold , heating system doesn’t work well.

BASA D. Business traveler

13.10.21

9.4 Excellent

Positive quality and location

BASA D. Business traveler

02.09.21

8.9 Very good

Positive cleanliness of the hotel . location Comment from the hotel
Dear BASA D. thank you so much for staying with us and for taking the time for this stunning feedback. We are so happy you appreciated your stay and the cleanliness of our hotel. Warm regards Sarah Behncke, Asst. Director of Sales