Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Dear Hotel Madrid

9.4

1 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Dear Hotel Madrid
business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
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Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €99.00 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Dear Hotel Madrid

  • 1 bottle of mineral water
  • WiFi in room

Important information

Style of hotel and ambience

Dear Hotel Madrid, the warmth of its spaces, modern and stylish, is designed to the smallest details to make your luxurious stay in the center of Madrid unforgettable, boutique hotel.

Location of the hotel

Dear Hotel Madrid is located in the heart, at the confluence of Gran Via and Plaza de España,in a historic building with 14 floors, built in 1945 and completely renovated in 2015 boutique design hotel

Reception open
During the week
Reception manned 24 hours a day

At weekends
Reception manned 24 hours a day

Check-In : 15:00 p.m.
Check-Out : 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Dear Hotel Madrid:

Visa Eurocard/MasterCard American Express

Service & facilities

  • Reception (lobby)
  • Elevator
  • Car park is a 3-minute walk away
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 29,50 EUR
  • Garage is a 1-minute walk away
  • Restaurant(s) 1 open from 14:00.00 until 01:00.00
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Roof garden
  • Outdoor swimming pool open from 11:00.00 until 19:00.00 closed from 2015-10-01 to 2015-12-31
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • Mobile phone reception
  • Door with security lock in 162 rooms
  • Breakfast from 07:30 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Senior Comfort suitable communal rooms
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Senior Comfort suitable food service
  • Various main meals available for half or full board
  • All meals also available as small portions (reduced price)
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Cost per day 0,00 EUR Provider Movistar
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 6
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 162 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 162 rooms
  • Individually controlled ventilation in 162 rooms
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Senior Comfort suitable room incl. bath
  • Remote control for heating + air conditioning
  • Separate reading light for bed
  • Sound-absorbent doors
  • Separate luggage storage space
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 50 cm high
  • Bed at least 100 cm wide (single bed), at least 180 cm (double bed)
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Free daily newspapers
  • Car rental
  • Sightseeing tours
  • Laundry service
  • 1 bottle of mineral water
  • WLAN in room
  • Pets not allowed
  • Limousine service
  • Medical service
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Excursion offers, e.g. for day trips or other excursions which can be run either unescorted or for groups
  • Information material about the hotel, region and local events

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Dear Hotel Madrid

Dear Hotel Madrid: Location and distance

Airport : 16.00 km - Apto Int Adolfo Suarez

Highway : 2.00 km - Circunvalacion

Frequently asked questions about Dear Hotel Madrid

Does Dear Hotel Madrid offer free WLAN in the room?

Free WLAN in the room is available to all Dear Hotel Madrid guests.

Does Dear Hotel Madrid offer parking spaces for guests?

Guests of the Dear Hotel Madrid can use the following parking options.
  • Garage in the hotel Fee per 24 hours 29,50 EUR
  • Garage is a 1-minute walk away
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.

Can I have breakfast in Dear Hotel Madrid?

Unfortunately the Dear Hotel Madrid does not offer breakfast for guests.

What is the average rating of Dear Hotel Madrid?

Dear Hotel Madrid was rated 9.4 by 1 guests on average.

Which service in the Dear Hotel Madrid is particularly well rated?

Room configuration, Sanitary equipment and Size of room were rated particularly well.

What percentage of the guests recommend the Dear Hotel Madrid?

100 % of HRS guests recommend the Dear Hotel Madrid for their next stay.

At what time can you check in at the Dear Hotel Madrid at the earliest?

Check-in is possible from 15:00 at the earliest.

What is the latest time to check out?

Check-out is possible at the latest by 12:00 clock.

How far is the nearest airport?

The nearest airport is 16 km from the hotel.

What are the advantages of booking the Dear Hotel Madrid via HRS?

HRS customers receive the following benefits when they book the Dear Hotel Madrid:
  • 1 bottle of mineral water
  • WLAN in room
.

Is there a restaurant in the Dear Hotel Madrid?

The hotel has its own restaurant.

Is the hotel barrier-free?

Dear Hotel Madrid belongs to the barrier-free hotels in Madrid.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Dear Hotel Madrid are equipped with their own air conditioning.

Is it possible to cancel my booking at the Dear Hotel Madrid free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Dear Hotel Madrid?

You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9.4

1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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