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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.9

12 Evaluations

Show all reviews

City center 0.10 km Train station 0.33 km Airport 49.36 km
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Your HRS offer

Dbl. from €173.05

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room

   

Important information

Style of hotel and ambience

Located in the heart of Lucerne, the non-smoking hotel Des Alpes offers well-equipped rooms, partly with balcony. In the morning, guests may enjoy a rich breakfast buffet and in the restaurant, Swiss and international specialities are served.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 CHF
  • Car park is a 5-minute walk away
  • Restaurant(s) 1 open from 10:00.00 until 23:00.00
  • Open-air restaurant/beer garden, etc.
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Building meets all current local, state and country building codes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 CHF Provider DES ALPES
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Windows for opening
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Free daily newspapers
  • Laundry service
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed
  • Adaptor for Chinese/US plugs

Hotel data

Last partial renovation 2019, Number of floors 5, Total number of rooms 45, Number of single rooms 6, Number of double rooms 37, of which have 2 separate beds 19, of which have a double bed 14, of which are suitable as three-bed rooms 3, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Station hotel, Trade fair hotel, Holiday hotel, family-run hotel, Hiking hotel, No-smoking hotel, No-smoking room 45, DEHOGA Rating 3 DEHOGA Rating valid until 2019-10-20,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 11:00

Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Des Alpes:

 Diners Club  Visa  Eurocard/MasterCard

Hotel Des Alpes

Location and distance

Google Map

City center

0.10 km
Luzern

Airport

49.36 km
Zürich Airport (ZRH)

Train station

0.33 km
Luzern - Bahnhof

Highway

0.00 km
Luzern Zentrum

Location of the hotel

The non-smoking hotel Des Alpes enjoys a central location in Lucerne, directly at Lake Lucerne. Famous sights such as Chapel Bridge and Lion Monument as well as many dining and shopping facilities are reachable within a few minutes on foot. Zurich Airport is located at a distance of about 60 kilometres from the hotel Des Alpes.

Frequently asked questions about Hotel Des Alpes

Does Hotel Des Alpes offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Des Alpes guests.
Does Hotel Des Alpes offer parking spaces for guests?
Unfortunately there are no parking spaces available for guests of the Hotel Des Alpes.
Can I have breakfast in Hotel Des Alpes?
Unfortunately the Hotel Des Alpes does not offer breakfast for guests.
What is the average rating of Hotel Des Alpes?
Hotel Des Alpes was rated 7.9 by 12 guests on average.
Which service in the Hotel Des Alpes is particularly well rated?
Cleanliness, Friendliness of the staff and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Hotel Des Alpes?
91.7 % of HRS guests recommend the Hotel Des Alpes for their next stay.
At what time can you check in at the Hotel Des Alpes at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 0.3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 49.4 km from the hotel.
What are the advantages of booking the Hotel Des Alpes via HRS?
HRS customers receive the following benefits when they book the Hotel Des Alpes:
  • Use of an Internet terminal at the hotel
  • WLAN in room
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Is there a restaurant in the Hotel Des Alpes?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Des Alpes is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Des Alpes do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Des Alpes free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Des Alpes the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Des Alpes?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

7.9

12 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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