City center 5.53 km Train station 8.00 km Airport 12.00 km
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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
5.5

2 Evaluations

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1/26 Diplomat Hotel (Astana)
2/26 Diplomat Hotel (Astana)
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26/26 Diplomat Hotel (Astana)
28.01 - 29.01Rooms:1 - Guests:1

Your HRS offer

Sgl. from €50.75

Your travel dates
  • Arrival: 28.01.2023
  • Depature: 29.01.2023
  • Duration: 1
  • Traveller: 1
  • Rooms:
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Free for HRS guests:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Free use of the sauna
  • WiFi in room
  • Domestic landline phone calls

Important information

Style of hotel and ambience

«Diplomat Hotel and Business Center» is located in the new administrative part of Astana, 10 km beyond Astana International Airport, next to the main sightseeing Bayterek monument. There are 77 rooms, which include 52 standard rooms, 12 double standard rooms, 4 Junior Suites, 7 Senior Suites, and 1 Presidential Suite. We can also offer Lobby Bar on the first floor, banquet hall “Bayterek” on the second floor and “Terrazza” breakfast hall on the third floor as «Diplomat Hotel and Business Center». «Diplomat Hotel and Business Center» also offers the following extra hotel and restaurant services with charges: Banquet halls for conferences and events for 10 – 250 people with necessary equipment Business Lunch and Dinner at “Mezzonine” restaurant Lobby Bar and Lounge 24 hours Phone calls (mobile, land calls, international calls) Minibar service Laundry service Room service Business Center (internet, fax, copying, laminating) VIP service (welcome & farewell) Taxi service Business hours of reception: Every day: from 00:00 to 00:00 . and from : to: on weekends

Reception open
During the week
Reception manned 24 hours a day

At weekends
Reception manned 24 hours a day

Check-In : 14:00
Check-Out : 12:00

Accepted payment methods

The following credit cards are accepted by Diplomat Hotel (Astana):

Diners Club Visa Eurocard/MasterCard American Express Billing to corporate account possible

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 KZT
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 3 open from 06:00.00 until 00:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Indoor pool open from 07:00.00 until 00:00.00
  • Sauna
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Health and beauty center open from 07:00.00 until 00:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Fee per day 0,00 KZT
  • Mobile phone reception
  • Fitness centre
  • Door with spy-hole in 77 rooms
  • Door with security chain in 77 rooms
  • Door with security lock in 77 rooms
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Halal food available
  • Vegetarian food available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 KZT
  • Cable TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Mini-bar
  • Fridge in 77 rooms
  • Coffee machine/tea-maker in 8 rooms
  • Iron + ironing board
  • Temperature controls in 77 rooms
  • Individually controlled ventilation in 77 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Complimentary slippers provided in room

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the central station Fee 6000 KZT
  • Shuttle service to the airport Fee 6000 KZT
  • Business center
  • Secretarial services
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room
  • Domestic landline phone calls
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Room service from 09:00.00 until 18:00.00
  • Babysitter

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Diplomat Hotel (Astana)

Location and distance

Google Map

City center : 5.53 km - Astana

Airport : 12.00 km - Astana International Airport (TSE)

Train station : 8.00 km - Astana Railway Station

Location of the hotel

Diplomat Hotel is located on the left bank of Astana in the immediate vicinity of the main point of interest - the monument Bayterek.

Frequently asked questions about Diplomat Hotel (Astana)

Does Diplomat Hotel offer free WLAN in the room?
Free WLAN in the room is available to all Diplomat Hotel guests.
Does Diplomat Hotel offer parking spaces for guests?
Guests of the Diplomat Hotel can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 0,00 KZT
  • Secure parking
  • Parking directly by the hotel
Can I have breakfast in Diplomat Hotel?
Yes, in the Diplomat Hotel you can enjoy the breakfast offer from 6:00 clock to 10:30 clock.
What is the average rating of Diplomat Hotel?
Diplomat Hotel was rated 5.5 by 2 guests on average.
Which service in the Diplomat Hotel is particularly well rated?
Size of room, Friendliness of the staff and Room configuration were rated particularly well.
At what time can you check in at the Diplomat Hotel at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 8 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 12 km from the hotel.
What are the advantages of booking the Diplomat Hotel via HRS?
HRS customers receive the following benefits when they book the Diplomat Hotel:
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room
  • Domestic landline phone calls
.
Is there a restaurant in the Diplomat Hotel?
The hotel has its own restaurant.
Is the hotel barrier-free?
Diplomat Hotel belongs to the barrier-free hotels in Nur-Sultan.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Diplomat Hotel are equipped with their own air conditioning.
Is it possible to cancel my booking at the Diplomat Hotel free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Diplomat Hotel?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Evaluations

5.5

2 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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