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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
9.5

11 Evaluations

Show all reviews

City center 8.00 km Train station 40.00 km Airport 15.15 km
1/13 Hotel Equatorial Penang
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13/13 Hotel Equatorial Penang

Your HRS offer

Dbl. from €94.43

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room

   

Important information

Style of hotel and ambience

A modern and elegant hotel for business as well as private travellers, the Hotel Equatorial Penang offers spacious, well-appointed rooms that are tastefully furnished providing a lot of comfort. With 5 restaurants and bars, a delightful culinary supply is guaranteed. Moreover, the hotel boasts with a large number of recreational facilities including an 18-hole golf course guaranteeing an overall satisfying stay.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 19,95 MYR
  • Hotel-owned car park Fee per 24 hours 5 MYR
  • Car park is directly by hotel
  • Security patrolled car park
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 5 open from 06:00.00 until 01:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Roof garden
  • Outdoor swimming pool open from 06:00.00 until 22:30.00
  • Sauna Fee 0 MYR
  • Fitness room
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 19,95 MYR
  • Door with spy-hole in 662 rooms
  • Door with security chain in 249 rooms
  • Door with security lock in 662 rooms
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 49,95 MYR Provider 6
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • Satellite TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • ISDN connection in 662 rooms
  • Room safe
  • Mini-bar
  • Iron + ironing board in 662 rooms
  • Individually controlled ventilation in 662 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 662 rooms

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the airport
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room
  • Pets not allowed
  • Room service from 00:00.00 until 23:59.00
  • Childcare from age # Hourly rate 20 MYR
  • Evening entertainment
  • Store/mini supermarket
  • Limousine service
  • Medical service

Hotel data

Hotel built in 1989, Last complete renovation 2011, Last partial renovation 2010, Number of floors 12, Total number of rooms 662, Number of single rooms 476, Number of double rooms 186, of which have 2 separate beds 186, Rooms with connecting door 10, Number of suites (separate rooms) 41, Number of junior suites 24, Number of apartments 22, Number of rooms with air conditioning 662, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Number of business rooms 113, Hotel, Business hotel, Trade fair/conference hotel, Airport hotel, Apartment/Suite hotel, Golf hotel, No-smoking room 388,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Equatorial Penang:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Travelers' checks

Hotel Equatorial Penang

Location and distance

Google Map

City center

8.00 km
Georgetown

Airport

15.15 km
Penang International Airport (PEN)

Train station

40.00 km
Butterworth Railway Station

Location of the hotel

Surrounded by beautiful landscaped gardens, the hotel is situated in Bayan Lepas on the Malaysian island of Penang just off the country’s northern west coast. Within only 20 minutes by car, the city of Georgetown as well as the mainland is easily reachable. Only 7 kilometres south, Penang International Airport is located.

Frequently asked questions about Hotel Equatorial Penang

Does Hotel Equatorial Penang offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Equatorial Penang guests.
Does Hotel Equatorial Penang offer parking spaces for guests?
Guests of the Hotel Equatorial Penang can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 5 MYR
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel
  • Free garage in or directly by hotel
Can I have breakfast in Hotel Equatorial Penang?
Yes, in the Hotel Equatorial Penang you can enjoy the breakfast offer from 6:00 clock to 10:30 clock.
What is the average rating of Hotel Equatorial Penang?
Hotel Equatorial Penang was rated 9.5 by 11 guests on average.
Which service in the Hotel Equatorial Penang is particularly well rated?
Cleanliness, Size of room and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Hotel Equatorial Penang?
100 % of HRS guests recommend the Hotel Equatorial Penang for their next stay.
At what time can you check in at the Hotel Equatorial Penang at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 40 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 15.2 km from the hotel.
What are the advantages of booking the Hotel Equatorial Penang via HRS?
HRS customers receive the following benefits when they book the Hotel Equatorial Penang:
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room
.
Is there a restaurant in the Hotel Equatorial Penang?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Equatorial Penang belongs to the barrier-free hotels in Penang.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Equatorial Penang are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Equatorial Penang free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Equatorial Penang the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Equatorial Penang?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

9.5

11 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

Anonymous Business traveler

24.01.20

8.7 Very good

Positive Super friendly staff at the bar. Comment from the hotel
Dear Guest, Thank you for taking time to review our property. We are thrilled to hear that you had a wonderful stay with us and that you've had a quality time spend by our nadaba. We're indeed pleased to learn that our team members were all hospitable during your stay with us. A positive feedback like yours, motivates us to strive even better to all our guest.
Negative The Japanese Restaurant is totally overpriced. One pint of Anahi beer 20 USD!!!  You just step outside to the bar and pay half.  Comment from the hotel
Dear Guest, we would like to share with you tour peerless Japanese restaurant, Kampachi has been heightened exclusively in terms of interior design offering great views, brand new food and beverage menu selections, and etc. as we want to provide our guests a first-class dining experience. The brand new Kampachi is highly committed to deliver authentic and exclusive Japanese cuisine through an uncompromising insistence on quality. Not forgetting, our dedicated team with their exceptional service ethics who always prioritize our guest comfort during dining, we believe that the price range assigned for our food & beverage at Kampachi is competitive as compared to other 5-star rated hotels and Japanese restaurants in Penang but will regularly review and improve where necessary, as we truly appreciate your comments and we will make good use of them.

Anonymous Business traveler

17.05.19

8.9 Very good

Positive I like the room and the view. Comment from the hotel
Dear Guest, Thank you for taking time to review our property. We are thrilled to hear that you had a wonderful stay with us and thank you for the positive notes given on our hotel rooms, and breathtaking views offered from your room balcony. We take pride in attending our guest needs in the best way possible. Once again, thank you and we look forward for your next stay with us. Best regards, The Management of Hotel Equatorial Penang
Negative The road leading to the hotel. It is only 1 lane, I stay on 14-16 May, on 15 May night, my car have to queue for close to 30 minutes for the 50m distance into the hotel area. I think due to some functions and the traffic was not control properly. Comment from the hotel
Dear Guest, We regret that there were some traffic issues during your stay with here, as our hotel were engaged with an event during the period of your stay. However, we will take note of your comments, and will ensure that our guests has a hassle free experience during traveling to stay with us.

Anonymous Business traveler

10.05.19

8.4 Very good

Positive 1. The quietness 
2. Cleanliness
3. Hospitality of the porter at car waiting area. Very very proactive and friendly and helpful. Appreciated.  Comment from the hotel
Dear Guest, Thank you for your feedback and for the perfect rating you have given at our property. It's heart-warming to hear that you had a wonderful stay with us, and thank you for your positive notes you have given towards our staff and hotel cleanliness. I'll be sure to share your feedback to our team, and its truly a motivation for our staff, to strive even more better to all our guests. Once again, thank you for your honest feedback and all of us truly look forward in welcoming you back again! Best regards, The Management of Hotel Equatorial Penang
Negative 1. Thought I’ve requested for high floor in my booking, but was given 2nd floor. 
2. Receptionist who checked me in at 1pm yesterday is without smile.  Comment from the hotel
Dear Guest, I'm truly sorry to hear that you were not given with your preferred room.We believe it might be due to high room occupancy.We have therefore shared your feedback pertaining to our unfriendly receptionist , to Assistant Director of Rooms, Mr Patrick to check on it further.Please be certain we take all our guests feedback into serious consideration. Thank you. Best regards, The Management of Hotel Equatorial Penang