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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.4

13 Evaluations

Show all reviews

City center 1.34 km Train station 0.90 km Airport 13.00 km
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Your HRS offer

Dbl. from €99.00

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • WLAN in room

   

Important information

Style of hotel and ambience

The spacious rooms of the city hotel Ercilla in Bilbao all offer Wi-Fi access and modern facilities. The charming restaurants and bistro offer local cuisine and typical Spanish night-life. The Ercilla offers multifunctional rooms for every occasion. A luxurious spa will cater to your relaxing holiday.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Car park is directly by hotel
  • Car park is a 2-minute walk away
  • Garage in the hotel Fee per 24 hours 18 EUR
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 2 open from 13:00.00 until 15:30.00 and from 20:30 until 23:30.00 Closed sunday
  • Hotel bar
  • Café/bistro
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • Breakfast from 07:00 o'clock to 11:00 o'clock

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 6
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Temperature controls in 325 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 21,40 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service
  • Business center
  • Secretarial services
  • Car rental
  • Laundry service
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Room service from 00:00.00 until 23:59.00
  • Store/mini supermarket
  • Medical service

Hotel data

Hotel built in 1972, Last partial renovation 2007, Number of floors 13, Total number of rooms 325, Number of single rooms 113, Number of double rooms 200, of which have 2 separate beds 119, of which have a double bed 90, Rooms with connecting door 20, Number of suites (separate rooms) 3, Number of junior suites 6, Number of rooms with air conditioning 325, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 12:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 200,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 12:00
Check-Out : 12:00

Free for HRS guests:
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Ercilla:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Travelers' checks  Billing to corporate account possible

Hotel Ercilla

Location and distance

Google Map

City center

1.34 km
Bilbao

Airport

13.00 km
Bilbao Airport (BIO)

Train station

0.90 km
Bilbao - Abando Railway Station

Highway

0.00 km
Sagrado Corazon

Location of the hotel

Situated within the picturesque old town of Bilbao, the city hotel Ercilla is the ideally set inside a stunning environment. The old town and its many sites and shops is all within walking distance of the hotel Ercilla and such a cultural delight as the Guggenheim Museum is within 13 minutes’ walking distance. Both the airport and train station are easily reached by public transport.

Frequently asked questions about Hotel Ercilla

Does Hotel Ercilla offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Ercilla guests.
Does Hotel Ercilla offer parking spaces for guests?
Guests of the Hotel Ercilla can use the following parking options.
  • Garage in the hotel Fee per 24 hours 18 EUR
  • Secure parking for bicycles/motorbikes
Can I have breakfast in Hotel Ercilla?
Yes, in the Hotel Ercilla you can enjoy the breakfast offer from 7:00 clock to 11:00 clock.
What is the average rating of Hotel Ercilla?
Hotel Ercilla was rated 8.4 by 13 guests on average.
Which service in the Hotel Ercilla is particularly well rated?
Restaurant quality, The quality of breakfast and Friendliness of the staff were rated particularly well.
What percentage of the guests recommend the Hotel Ercilla?
76.9 % of HRS guests recommend the Hotel Ercilla for their next stay.
At what time can you check in at the Hotel Ercilla at the earliest?
Check-in is possible from 12:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 0.9 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 13 km from the hotel.
What are the advantages of booking the Hotel Ercilla via HRS?
HRS customers receive the following benefits when they book the Hotel Ercilla:
  • WLAN in room
.
Is there a restaurant in the Hotel Ercilla?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Ercilla belongs to the barrier-free hotels in Bilbao.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Ercilla are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Ercilla free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Ercilla the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Ercilla?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.4

13 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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