Hotel Fairmont Empress (Victoria)
City center 1.00 km Airport 99.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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Free for HRS guests in the hotel Fairmont Empress (Victoria)
- Free use of an internet terminal
- Personal daily newspaper for every room
Important information
Style of hotel and ambience
This Forbes Four-Star, 4-Diamond property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Outdoor dining on the Q Veranda featuring Pacific Northwest cuisine and award winning wine list, and Q Bar's regionally focused cocktail culture. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.
Location of the hotel
Located in downtown Victoria (British Columbia), this luxury hotel offers a fantastically located place to stay right at the harbour. Stroll past the luxurious yachts or enjoy a boat trip. The Harbour Ferry Ballet is quite a special experience: The ferries dance to a splendid choreography on the water.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 16:00
Check-Out: 11:00
Accepted payment methods
The following credit cards are accepted by Hotel Fairmont Empress (Victoria):
Service & facilities
- Garden/Park
- Reception (lobby)
- Secure parking
- Car park is directly by hotel
- Security patrolled car park
- Marked disabled parking space
- Hotel-owned car park
- Video surveillance of hotel lobby
- Security guards
- Video surveillance of entrances
- Sprinkler system
- Smoke detectors
- Automatic emergency wake-up alarm
- Visual alarms for the deaf/hard of hearing in public areas
- Smoke detectors in all rooms
- Audible smoke alarms in guest rooms
- Audible smoke alarm in hallways
- Number of doors with spyhole in room: 477
- Indoor swimming pool:
- Sauna:
- Whirlpool:
- Fitness room:
- Health and beauty center:
- Fitness centre:
- Breakfast: 07:00 - 11:00
- Hotel bar
Room facilities
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
- TV remote control
- Telephone on the desk
- Radio
- Cable TV
- Pay TV
- WiFi in all rooms Price/Hour 14,95 CAD
- Fax
- Analogue modem connection
- Emergency information
- Room safe
- Windows for opening
- Plan of emergency exits
- Make-up mirror
- Soundproof windows
- Hairdryer
- Iron + ironing board
- Coffee machine/Tea-maker
In-house services
- Free use of an internet terminal
- Personal daily newspaper for every room
- Express check-out
- Porter service:
- Free daily newspapers
- Storeroom for skiing equipment
- Vending machine for beverages
- ATM
Hotel Fairmont Empress (Victoria)
Hotel Fairmont Empress (Victoria): Location and distance
Frequently asked questions about Hotel Fairmont Empress (Victoria)
Does Hotel Fairmont Empress offer parking spaces for guests?
Guests of the Hotel Fairmont Empress can use the following parking options.
- Hotel-owned car park
- Secure parking
- Security patrolled car park
- Marked disabled parking space
Can I have breakfast in Hotel Fairmont Empress?
Yes in the Hotel Fairmont Empress you can enjoy the breakfast offer.
How far is the nearest airport?
The nearest airport is 99 km from the hotel.
What are the advantages of booking the Hotel Fairmont Empress via HRS?
HRS customers receive the following benefits when they book the Hotel Fairmont Empress:
- Free use of an internet terminal
- Personal daily newspaper for every room
Is there a restaurant in the Hotel Fairmont Empress?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel Fairmont Empress belongs to the barrier-free hotels in Victoria.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Fairmont Empress do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Fairmont Empress free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Fairmont Empress the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Fairmont Empress?
You can pay at the hotel with the following means of payment:
- Mastercard
- Visa
- American Express
- Japan Credit Bureau
- Diners Club
- Travelers' checks
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..