Sercotel Gran Hotel Conde Duque (Madrid)
City center 2.00 km Train station 3.00 km Airport 14.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
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Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €220.00 Double room €0.00
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Free for HRS guests in the hotel Sercotel Gran Hotel Conde Duque (Madrid)
- Free WiFi
- 1 bottle of mineral water
Important information
Style of hotel and ambience
The Gran Hotel Conde Duque in Madrid is located in an impressive listed building. The hotel offers cosy rooms, equipped with marbled bathrooms, TV, air-conditioning and Internet access. Modern conference rooms for up to 80 persons are available. In the morning, a rich breakfast buffet is served and in the afternoon there is a variety of 70 different teas is offered.
Location of the hotel
The Gran Hotel Conde Duque is situated in the quiet garden district Chamberí of Madrid. Attractions like the Prado or the Thyssen museums, commercial streets like the Goya street as well as restaurants and bars can be easily reached by public transport.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 13:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Sercotel Gran Hotel Conde Duque (Madrid):
Service & facilities
- Elevator
- Mobile phone reception
- Reception (lobby)
- WiFi with internet access in lobby
- Security patrolled car park
- Garage in hotel Price/Day 19,00 EUR
- Parking Price/Day 19,00 EUR
- Garage is a 1-minute walk away
- Hotel-owned car park
- Video surveillance of hallways
- Smoke detectors
- Video surveillance of entrances
- Video surveillance of hotel lobby
- Automatic emergency wake-up alarm
- Sprinkler system
- Security guards
- Fire alarm
- Audible smoke alarm in hallways
- Guest rooms accessed by interior entrances
- Emergency exits for each floor
- Visual alarms for the deaf/hard of hearing in hallways
- Emergency backup generators
- Hotel complies with country/state/local fire prevention laws
- Guest room doors self-closing
- Visual alarms for the deaf/hard of hearing in guest rooms
- Visual alarms for the deaf/hard of hearing in public areas
- Audible smoke alarms in guest rooms
- Hotel staff trained in first aid
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Hotel has emergency lighting
- Building meets all current local/state/country building codes
- Hallways equipped with fire exstinguishers
- All guest rooms equipped with sprinklers
- Number of doors with spyhole in room: 141
- Number of doors with security chain in room: 141
- Number of doors with security lock in room: 141
- Parking site
- Seating
- Sightseeing tours
- Background music
- Fitness room:
- Vegetarian food available
- Café/Bistro
- Diabetic food available
- Restaurant(s): 1
13:30 - 15:30
21:00 - 23:30 - Offdays: Su
- Menu
- Main-dishes
- Waiter-Service
Room facilities
- Easy access for wheelchairs
- Pay TV
- Telephone in the bathroom
- Internet TV
- Radio
- Satellite TV
- TV with international news channel
- TV remote control
- Telephone by the bed
- DSL/Broadband internet access in 141 rooms
- WiFi in all rooms
- Soundproof windows
- Full-length mirror
- Emergency information
- Separate luggage storage
- Room safe
- Bathroom with shower
- Windows for opening
- Bathroom with bathtub
- Desk
- Plan of emergency exits
- Hairdryer
- Make-up mirror
- Minibar
- Temperature controls: : 141
- Waterboiler
- Bathroom with counter space
- Soundproof door
- Closet
- Reading light
- Bed width adjustable
- Luggage rack
- Coat-hook in bathroom
- Chinese TV channel
In-house services
- Medical service
- Shoe-polishing service
- Laundry service
- Change of towels once a day
- Change of linen once a day
- Room-Service: 00:00 - 00:00
- Free WiFi
- 1 bottle of mineral water
- Express check-out
- Limousinenservice
- Sightseeing tours
- Car rental
- Classic concierge service
- Porter service: Price/piece: 1,50 EUR
- Shuttle service to the central station: Price 3,00 EUR
- Shuttle service to the airport: Price 5,00 EUR
- Free daily newspapers
- Meets ISO 14001 environmental management standard
- Secretarial services
- Business Center
- Pets permitted: Price/Day: 28,00 EUR
- Safety deposit boxes at reception
- Air conditioning in public areas
- Hotel safe
- Adaptor for Chinese/US plugs
- Pharmacy
- Newspaper
- Trips
- Information-Service
- DSL/Broadband internet access in all conference rooms
- Audiovisual conference equipment
- WiFi in all conference rooms Price/Hour 6,00 EUR
- Number of conference rooms: 6
- Conference facilities for up to 180 people
Sercotel Gran Hotel Conde Duque (Madrid)
Sercotel Gran Hotel Conde Duque (Madrid): Location and distance
Frequently asked questions about Sercotel Gran Hotel Conde Duque (Madrid)
Does Sercotel Gran Hotel Conde Duque offer free WLAN in the room?
Free WLAN in the room is available to all Sercotel Gran Hotel Conde Duque guests.
Does Sercotel Gran Hotel Conde Duque offer parking spaces for guests?
Guests of the Sercotel Gran Hotel Conde Duque can use the following parking options.
- Hotel-owned car park
- Security patrolled car park
Can I have breakfast in Sercotel Gran Hotel Conde Duque?
Unfortunately the Sercotel Gran Hotel Conde Duque does not offer breakfast for guests.
What is the average rating of Sercotel Gran Hotel Conde Duque?
Sercotel Gran Hotel Conde Duque was rated 8.7 by 7 guests on average.
Which service in the Sercotel Gran Hotel Conde Duque is particularly well rated?
Cleanliness, Value for money and Friendliness of the staff were rated particularly well.
What percentage of the guests recommend the Sercotel Gran Hotel Conde Duque?
100 % of HRS guests recommend the Sercotel Gran Hotel Conde Duque for their next stay.
How far is the nearest train station?
The next station is 3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 14 km from the hotel.
What are the advantages of booking the Sercotel Gran Hotel Conde Duque via HRS?
HRS customers receive the following benefits when they book the Sercotel Gran Hotel Conde Duque:
- Free WiFi
- 1 bottle of mineral water
Is there a restaurant in the Sercotel Gran Hotel Conde Duque?
The hotel has its own restaurant.
Is the hotel barrier-free?
Sercotel Gran Hotel Conde Duque is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Sercotel Gran Hotel Conde Duque are equipped with their own air conditioning.
Is it possible to cancel my booking at the Sercotel Gran Hotel Conde Duque free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Sercotel Gran Hotel Conde Duque the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Sercotel Gran Hotel Conde Duque?
You can pay at the hotel with the following means of payment:
- American Express
- Diners Club
- Visa
- Mastercard
- Japan Credit Bureau
- Billing to corporate account possible
- Travelers' checks
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..