Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Grand Aiser Hotel (Almaty)

City center 2.00 km Train station 5.00 km
Grand Aiser Hotel (Almaty)
Grand Aiser Hotel (Almaty)
Grand Aiser Hotel (Almaty)
Grand Aiser Hotel (Almaty)
Grand Aiser Hotel (Almaty)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €58.34 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Grand Aiser Hotel (Almaty)

  • Late check-out (until 3pm local time)
  • Personal daily newspaper for every room

Important information

Style of hotel and ambience

Business and leisure travellers will spend a comfortable stay at this luxurious hotel. It not only features well-appointed accommodations in Western style, but also European and Kazakh cuisine in the Shagan Restaurant, a hookah bar, billiards, and spa. A banquet hall and several conference rooms are also part of the offer.

Location of the hotel

The Grand Aiser Hotel is ideally located in the heart of Almaty, 300 metres from the Central Stadium. From here, modern shopping centres and popular restaurants, office buildings and banks, are easily reachable by public transport. Baikonur Metro station is 450 metres from the hotel.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 12:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Grand Aiser Hotel (Almaty):

American Express Mastercard Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Car park is directly by hotel
  • Secure parking
  • Hotel-owned car park Price/Day 0,00 KZT
  • Hotel-owned car park
  • Video surveillance of hallways
  • Video surveillance of hotel lobby
  • Smoke detectors
  • Fire alarm
  • Video surveillance of entrances
  • Building meets all current local/state/country building codes
  • Parking area equipped with lights
  • Hotel has emergency lighting
  • Video surveillance recorded 24 hrs a day
  • Hotel complies with country/state/local fire prevention laws
  • Hallways equipped with fire exstinguishers
  • Emergency backup generators
  • Guest room doors self-closing
  • Hotel stairways ventilated
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Emergency exits for each floor
  • Number of doors with spyhole in room: 153
  • Number of doors with security chain in room: 153
  • Number of doors with security lock in room: 153
  • Sightseeing tours
  • Background music
  • Parking site
  • Seating
  • Lighting
  • Indoor swimming pool:
    Open 09:00 - 00:00
  • Sauna:
  • Whirlpool:
  • Fitness room:
  • Breakfast: 07:00 - 10:00
  • Breakfast for early risers: 00:00 -
  • Wholefood available
  • Halal food available
  • Vegetarian food available
  • Hotel bar
  • Restaurant(s): 1
  • Menu

Room facilities

  • Satellite TV
  • Telephone by the bed
  • TV remote control
  • TV with international news channel
  • WiFi in all rooms Price/Hour 0,00 KZT
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Full-length mirror
  • Windows for opening
  • Plan of emergency exits
  • Bathroom with shower
  • Bathroom with window
  • Minibar
  • Soundproof windows
  • Bathroom with bathtub
  • Centrally controlled air conditioning
  • Garderobe
  • Reading light
  • Coat-hook in bathroom
  • Closet
  • Bed width adjustable

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Change of linen once a day
  • Late check-out (until 3pm local time)
  • Personal daily newspaper for every room
  • Classic concierge service
  • Porter service:
  • Business Center
  • Air conditioning in public areas
  • Hotel safe
  • Trips
  • Newspaper
  • Pharmacy
  • Information-Service
  • Audiovisual conference equipment
  • Number of conference rooms: 3
  • Conference facilities for up to 120 people

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Grand Aiser Hotel (Almaty)

Grand Aiser Hotel (Almaty): Location and distance

City center : 2.00 km - Almaty

Train station : 5.00 km - rail station 2

Frequently asked questions about Grand Aiser Hotel (Almaty)

Does Grand Aiser Hotel offer parking spaces for guests?

Guests of the Grand Aiser Hotel can use the following parking options.
  • Hotel-owned car park
  • Secure parking

Can I have breakfast in Grand Aiser Hotel?

Yes in the Grand Aiser Hotel you can enjoy the breakfast offer.

How far is the nearest train station?

The next station is 5 km away from the accommodation.

What are the advantages of booking the Grand Aiser Hotel via HRS?

HRS customers receive the following benefits when they book the Grand Aiser Hotel:
  • Late check-out (until 3pm local time)
  • Personal daily newspaper for every room
.

Is there a restaurant in the Grand Aiser Hotel?

The hotel has its own restaurant.

Is the hotel barrier-free?

Grand Aiser Hotel is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Grand Aiser Hotel are equipped with their own air conditioning.

Is it possible to cancel my booking at the Grand Aiser Hotel free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Grand Aiser Hotel the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Grand Aiser Hotel?

You can pay at the hotel with the following means of payment:
  • American Express
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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