Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Grand Hotel National
Haldenstrasse 4, 6006 Lucerne
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9

2 Evaluations

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City center 1.15 km Train station 0.64 km Airport 48.87 km
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Your HRS Offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Fruit bowl
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

   

Important information

Style of hotel and ambience

Built in 1870 in Empire style, the Grand Hotel National warmly welcomes you. All rooms and suites are tastefully furnished, lovingly decorated and reflect the charm of the late 19th century. Savour delicious meals in the elegant restaurants and relax at the indoor pool or with a vitalizing massage.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 CHF
  • Hotel-owned car park Fee per 24 hours 35,00 CHF
  • Parking for women at hotel
  • Garage is a 1-minute walk away
  • Executive/business floor
  • Restaurant(s) 4 open from 12:00.00 until 14:00.00 and from 18:30 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Indoor pool open from 07:30.00 until 22:00.00 closed from 2017-04-01 to 2017-05-12
  • Sauna Fee 0,00 CHF
  • Solarium Fee 18,00 CHF
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 CHF Fee per day 0,00 CHF
  • Mobile phone reception
  • Fitness centre Fee 25,00 CHF
  • Breakfast from 07:00 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Hotel staff trained in first aid
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 CHF Provider Swisscom
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Temperature controls in 29 rooms
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 35,00 CHF
  • Hotel safe
  • Safety deposit boxes at reception
  • Express check-out
  • Porter service Cost per item 0,00 CHF
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing service
  • Fruit bowl
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Evening entertainment
  • Adaptor for Chinese/US plugs

Hotel data

Hotel built in 1870, Last partial renovation 2009, Number of floors 3, Total number of rooms 41, Number of single rooms 0, Number of double rooms 41, of which have a double bed 14, of which are suitable as three-bed rooms 18, Number of junior suites 12, Number of rooms with air conditioning 29, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Boutique hotel, Trade fair/conference hotel, Holiday hotel, Certified Luxury Hotel, No-smoking room 41, DEHOGA Rating 5 DEHOGA Rating valid until 2020-05-01, Renovation work planned 2016-10-12 to 2017-03-31 in area other Renovation work planned 2017-03-27 to 2017-05-12 in area fitnessWellness,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:

  • Fruit bowl
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

Accepted payment methods

The following credit cards are accepted by Grand Hotel National:

 Diners Club  Visa  Eurocard/MasterCard  American Express

DEHOGA Stars

Grand Hotel National

Location and distance

Google Map

City center

1.15 km
Luzern

Airport

48.87 km
Zürich Airport (ZRH)

Train station

0.64 km
Luzern - Bahnhof

Highway

0 km

Location of the hotel

Directly situated at the shore of Lake Lucerne, this hotel is located close to the old town. Interesting sights include the Glacier Garden Lucern (650m), the Musegg Wall (1.5km) and the spit Tribschen (3km), where the home of the German composer Richard Wagner is located. Within 10 walking minutes, you will reach the train station.

Evaluations

9

2 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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