Hotel Grand Serai Congress & Spa (Ioannina)
City center 3.00 km Airport 8.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €130.50 Double room €0.00
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Free for HRS guests in the hotel Grand Serai Congress & Spa (Ioannina)
- Use of sun lounger during your stay
- Free WiFi
- Parking directly by the hotel
- 1 bottle of mineral water
Important information
Style of hotel and ambience
The glamorous Grand Serai Congress & Spa offers recreation seekers and conference guests a luxurious place to stay in a stylish, classic atmosphere. The large wellness area features numerous massage rooms and beauty programmes. You can also look forward to an elegant restaurant with bar and an extensive outdoor area with pool.
Location of the hotel
This extensive and splendid estate is situated in the centre of Ioannina. The multicultural capital of the Epirus region enjoys a splendid location away from the crowds, on the western banks of Pamvotida Lake. It is home to several traditional cafés and exquisite restaurants. The hilly surroundings of the charming student city offer outdoor fans and nature enthusiasts a fantastic setting and brilliant facilities.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 15:00
Check-Out: 11:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Grand Serai Congress & Spa (Ioannina):
Service & facilities
- Garden/Park
- Elevator
- Reception (lobby)
- Public internet terminal:
- WiFi with internet access in lobby
- Hotel-owned car park
- Smoke detectors
- Video surveillance of hotel lobby
- Sprinkler system
- Fire alarm
- Hotel staff trained in first aid
- Hotel has emergency lighting
- Guest rooms accessed by interior entrances
- Hallways equipped with fire exstinguishers
- Building meets all current local/state/country building codes
- Emergency exits for each floor
- Smoke detectors in all rooms
- Video surveillance recorded 24 hrs a day
- Hotel complies with country/state/local fire prevention laws
- Emergency backup generators
- Number of doors with security lock in room: 216
- Indoor swimming pool:
- Outdoor swimming pool:
- Sauna:
- Turkish bath:
- Fitness room:
- Health and beauty center:
- Breakfast: 07:00 - 10:30
- Hotel bar
- Vegetarian food available
- Diabetic food available
- Restaurant(s): 1
07:00 - 10:30
20:00 - 22:30
Room facilities
- Easy access for wheelchairs
- Telephone in the bathroom
- Internet TV
- Cable TV
- TV remote control
- Telephone by the bed
- DSL/Broadband internet access
- WiFi in all rooms
- Soundproof windows
- Full-length mirror
- Separate luggage storage
- Room safe
- Bathrobes
- Bathroom with shower
- Windows for opening
- Bathroom with bathtub
- Desk
- Plan of emergency exits
- Hairdryer
- Make-up mirror
- Minibar
- Centrally controlled air conditioning
- Temperature controls:
- Fridge
In-house services
- Laundry service
- Change of towels once a day
- Change of linen once a day
- Use of sun lounger during your stay
- Free WiFi
- Parking directly by the hotel
- 1 bottle of mineral water
- Sightseeing tours
- Porter service:
- Free daily newspapers
- Business Center
- Pets not allowed
- Air conditioning in public areas
- Hotel safe
- Audiovisual conference equipment
- Number of conference rooms: 9
- Conference facilities for up to 1000 people
- WiFi in all conference rooms
Hotel Grand Serai Congress & Spa (Ioannina)
Hotel Grand Serai Congress & Spa (Ioannina): Location and distance
Frequently asked questions about Hotel Grand Serai Congress & Spa (Ioannina)
Does Hotel Grand Serai Congress & Spa offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Grand Serai Congress & Spa guests.
Does Hotel Grand Serai Congress & Spa offer parking spaces for guests?
Guests of the Hotel Grand Serai Congress & Spa can use the following parking options.
- Hotel-owned car park
- Parking directly by the hotel
Can I have breakfast in Hotel Grand Serai Congress & Spa?
Yes in the Hotel Grand Serai Congress & Spa you can enjoy the breakfast offer.
How far is the nearest airport?
The nearest airport is 8 km from the hotel.
What are the advantages of booking the Hotel Grand Serai Congress & Spa via HRS?
HRS customers receive the following benefits when they book the Hotel Grand Serai Congress & Spa:
- Use of sun lounger during your stay
- Free WiFi
- Parking directly by the hotel
- 1 bottle of mineral water
Is there a restaurant in the Hotel Grand Serai Congress & Spa?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Grand Serai Congress & Spa is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Grand Serai Congress & Spa are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Grand Serai Congress & Spa free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Grand Serai Congress & Spa the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Grand Serai Congress & Spa?
You can pay at the hotel with the following means of payment:
- American Express
- Diners Club
- Visa
- Mastercard
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..