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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Grandhotel Pupp
Mírové Námestí 2, 360 01 Karlovy Vary
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7.7

12 Evaluations

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City center 4 km Train station 1.93 km Airport 99.28 km
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Your HRS offer

Dbl. from €99.40

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Free use of the sauna
  • WLAN in room

   

Important information

Style of hotel and ambience

The historic Grandhotel Pupp in Karlovy Vary was built in 1701 and has become one of the major landmarks of the famous spa town. The modern rooms leave nothing to be desired. In the gourmet restaurant, exquisite cuisine is served. The excellent spa spoils with beauty and medical treatments.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 15 EUR Hourly rate 0 EUR
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 4 open from 12:00.00 until 15:00.00 and from 18:00 until 22:00.00
  • Hotel bar
  • Café/bistro
  • Garden/park
  • Garden terrace
  • Indoor pool open from 08:00.00 until 20:00.00
  • Sauna Fee 0 EUR
  • Turkish bath Hourly rate 0 EUR
  • Whirlpool Hourly rate 0 EUR
  • Fitness room
  • Health and beauty center open from 08:00.00 until 20:00.00
  • Beauty parlor open from 09:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0 EUR
  • Mobile phone reception
  • Fitness centre Fee 0 EUR
  • Door with spy-hole in 228 rooms
  • Breakfast from 07:00 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Senior Comfort suitable communal rooms
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Senior Comfort suitable food service
  • Various main meals available for half or full board
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Parking areas patrolled
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Breakfast with Chinese dishes

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 4
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 100 rooms
  • Ironing machine for pants in 228 rooms
  • Temperature controls in 85 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 228 rooms
  • Senior Comfort suitable room incl. bath
  • Separate reading light for bed
  • Sound-absorbent doors
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 50 cm high
  • Bed at least 100 cm wide (single bed), at least 180 cm (double bed)
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom

In-house services

  • Large dogs permitted Fee per day 20 EUR
  • Pets permitted Fee per day 20 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Changing mat for babies
  • Baby monitor available
  • Classic concierge service
  • Porter service Cost per item 0 EUR
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 3 day(s)
  • Room service from 00:00.00 until 00:00.00
  • Childcare from age # Hourly rate 15 EUR
  • Store/mini supermarket
  • Hairdresser/barber
  • Babysitter Hourly rate 15 EUR
  • Limousine service
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Excursion offers, e.g. for day trips or other excursions which can be run either unescorted or for groups
  • Information material about the hotel, region and local events
  • Adaptor for Chinese/US plugs

Hotel data

Hotel built in 1701, Last complete renovation 2006, Last partial renovation 2017, Number of floors 4, Total number of rooms 228, Number of single rooms 31, Number of double rooms 189, of which have 2 separate beds 98, Number of apartments 8, Number of rooms with air conditioning 35, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Health and beauty hotel, Spa hotel, No-smoking hotel, Gay and lesbian-friendly hotel, VDR certified business hotel, VDR certified conference hotel, No-smoking room 171, Family rooms available 1, Children's beds/cots 6, DEHOGA Rating 5 DEHOGA Rating valid until 2021-12-31, Renovation work planned 2017-02-26 to 2017-04-30 in area restaurant,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 11:00

Free for HRS guests:

  • Free use of the sauna
  • WLAN in room

Accepted payment methods

The following credit cards are accepted by Grandhotel Pupp:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Billing to corporate account possible

DEHOGA Stars

Grandhotel Pupp

Location and distance

Google Map

City center

4 km
Karlsbad

Airport

99.28 km
Ruzyně International Airport (PRG)

Train station

1.93 km
Karlovy Vary - Railway Station

Location of the hotel

The Grandhotel Pupp in Karlovy Vary is beautifully located in the picturesque valley of the river Tepla. The centre of the famous spa town is conveniently reachable by car. The Jan Becher Museum, the White Colonnades and the Dvorak Park are reachable in 15 minutes from the Grandhotel Pupp.

Evaluations

7.7

12 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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