Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

101 Evaluations

Show all reviews

City center 1.67 km Train station 2.56 km Airport 9.34 km
1/26 Hotel Hafen Hamburg
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Your HRS offer

Dbl. from €107.14

HRS price assurance

If you find a better offer, we will refund you the difference.


Free for HRS guests:
  • WiFi in room

Important information

Style of hotel and ambience

Above the St. Pauli Landungsbrücken directly at the "Gateway to the World" is one of the most traditional and well-known hotels in the Hanseatic city: the Hotel Hafen Hamburg. For over 40 years the house has been welcoming its guests with Hanseatic charm and hospitality. The rooms offer first-class comfort and are characterized by the north German flair. The very different gastronomic facilities of the hotel - the restaurant Port Grill & Bar, the Hafen Diner, the Tower Bar as well as Willi's Bierstube & Lounge - offer the right ambience for every occasion and inspire with excellent cuisine and delicious drinks. The breathtaking view of the harbor and the landing stages can be enjoyed from the rooms, the Port restaurant and the Tower Bar.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 18,00 EUR
  • Garage is a 0-minute walk away
  • Restaurant(s) 1 open from 12:00.00 until 22:00.00
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Hallways equipped with fire exstinguishers

Room facilities

  • WLAN with Internet access in rooms Cost per day 0,00 EUR
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 20,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Gift vouchers available for nach Absprache
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room

Hotel data

Hotel built in 1862, Last partial renovation 2016, Number of floors 12, Total number of rooms 380, Number of single rooms 77, Number of double rooms 303, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 125, Number of business rooms 70, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking hotel, No-smoking room 380, DEHOGA Rating 4 DEHOGA Rating valid until 2019-01-22, Renovation work planned 2020-01-02 to 2020-03-31 in area restaurant,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 11:00

Free for HRS guests:
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Hafen Hamburg:

Visa Eurocard/MasterCard Electronic cash

Hotel Hafen Hamburg

Location and distance

Google Map

City center

1.67 km


9.34 km
Hamburg Airport (HAM)

Train station

2.56 km
Hamburg Hbf


4.11 km
A255 - Abzweig Veddel - Hamburg-Veddel

Location of the hotel

This charming hotel is located above the St. Pauli Piers and impresses with a fantastic view over the harbour and the river Elbe. The famous Reeperbahn in the legendary entertainment district St. Pauli and the old Elbpark with the Bismarck Memorial are within walking distance.

Frequently asked questions about Hotel Hafen Hamburg

Does Hotel Hafen Hamburg offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Hafen Hamburg guests.
Does Hotel Hafen Hamburg offer parking spaces for guests?
Guests of the Hotel Hafen Hamburg can use the following parking options.
  • Garage in the hotel Fee per 24 hours 18,00 EUR
  • Garage is a 0-minute walk away
Can I have breakfast in Hotel Hafen Hamburg?
Yes, in the Hotel Hafen Hamburg you can enjoy the breakfast offer from 6:30 clock to 10:30 clock.
What is the average rating of Hotel Hafen Hamburg?
Hotel Hafen Hamburg was rated 8.2 by 101 guests on average.
Which service in the Hotel Hafen Hamburg is particularly well rated?
Friendliness of the staff, Cleanliness and How willing were staff to help? were rated particularly well.
What percentage of the guests recommend the Hotel Hafen Hamburg?
85.1 % of HRS guests recommend the Hotel Hafen Hamburg for their next stay.
At what time can you check in at the Hotel Hafen Hamburg at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 2.6 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9.3 km from the hotel.
What are the advantages of booking the Hotel Hafen Hamburg via HRS?
HRS customers receive the following benefits when they book the Hotel Hafen Hamburg:
  • WLAN in room
Is there a restaurant in the Hotel Hafen Hamburg?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Hafen Hamburg belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Hafen Hamburg do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Hafen Hamburg free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Hafen Hamburg the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Hafen Hamburg?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



101 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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FISCHER H. Business traveler


8.3 Very good

Positive Proximity to ferry station
Negative No shower curtain in the bathroom, bathroom floor wet after shower