Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Airport Plaza Hotel Hamburg (Norderstedt)

City center 15.00 km Train station 14.00 km Airport 4.00 km
8.4

41 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Airport Plaza Hotel Hamburg (Norderstedt)
Airport Plaza Hotel Hamburg (Norderstedt)
Airport Plaza Hotel Hamburg (Norderstedt)
Airport Plaza Hotel Hamburg (Norderstedt)
Airport Plaza Hotel Hamburg (Norderstedt)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €159.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Airport Plaza Hotel Hamburg (Norderstedt)

  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water

Important information

Style of hotel and ambience

Classy, ​​timeless, elegant and at the same time innovative and sustainable. The 4-star S Hotel is a link between the metropolitan city of Hamburg and the business location Norderstedt and is only a few minutes away from Hamburg Airport. State-of-the-art architecture combined with the flair and service of the 1960s characterize the extraordinary concept.

Location of the hotel

The Airport Plaza Hotel Hamburg welcomes you to Norderstedt, directly at the gates of Hamburg. The industrial area Nettelkrögen and the Hamburg Airport are only a few minutes away.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 15:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Airport Plaza Hotel Hamburg (Norderstedt):

American Express Japan Credit Bureau Mastercard Visa Billing to corporate account possible Electronic cash

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Car park is directly by hotel
  • Marked disabled parking space
  • Secure parking
  • Parking for women at hotel
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Hotel-owned car park Price/Hour 2,00 EUR
  • Hotel-owned car park Price/Day 18,00 EUR
  • Garage in hotel Price/Hour 2,00 EUR
  • Garage in hotel Price/Day 18,00 EUR
  • Parking Price/Hour 2,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of hallways
  • Video surveillance of hotel lobby
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Video surveillance of entrances
  • Fire alarm
  • Building meets all current local/state/country building codes
  • Parking area equipped with lights
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • All guest rooms equipped with sprinklers
  • Hotel has emergency lighting
  • Video surveillance recorded 24 hrs a day
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel complies with country/state/local fire prevention laws
  • Parking areas patrolled
  • Hallways equipped with fire exstinguishers
  • Guest room doors self-closing
  • Automated external defibrillator on site (AED)
  • Emergency backup generators
  • Hotel stairways ventilated
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest rooms
  • Emergency exits for each floor
  • Audible smoke alarm in hallways
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Number of doors with spyhole in room: 188
  • Number of doors with security lock in room: 188
  • Breakfast: 06:00 - 11:00
  • Café/Bistro
  • Vegetarian food available
  • Open-air restaurant/Beer garden, etc.
  • Restaurant(s): 1
    06:00 - 10:00
    18:00 - 22:30

Room facilities

  • Cable TV
  • Telephone on the desk
  • TV remote control
  • TV with international news channel
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Separate luggage storage
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Full-length mirror
  • Heated towel rack in bathroom
  • Plan of emergency exits
  • Bathroom with shower
  • Minibar
  • Soundproof windows
  • Temperature controls: : 188
  • Individually controlled ventilation: : 188
  • Kitchenette in 12 rooms
  • Fridge in 12 rooms
  • Microwave oven in 12 rooms
  • Iron + ironing board in 140 rooms
  • Coffee machine/Tea-maker in 100 rooms

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Change of towels every 3 days
  • Change of linen every 3 days
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Express check-out
  • Classic concierge service
  • Shuttle service to the airport: Price 5,00 EUR
  • Business Center
  • Store/Mini supermarket
  • Large dogs permitted: Price/Day: 20,00 EUR
  • Pets permitted: Price/Day: 20,00 EUR
  • Air conditioning in public areas
  • Hotel safe
  • Adjoining conference center
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • WiFi in all conference rooms Price/Day 0,00 EUR
  • Number of conference rooms: 8
  • Conference facilities for up to 300 people

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Airport Plaza Hotel Hamburg (Norderstedt)

Airport Plaza Hotel Hamburg (Norderstedt): Location and distance

City center : 15.00 km - Hamburg City

Airport : 4.00 km - Hamburg Airport

Train station : 14.00 km - Hamburg Hauptbahnhof

Highway : 4.00 km - Schnelsen Nord

Frequently asked questions about Airport Plaza Hotel Hamburg (Norderstedt)

Does Airport Plaza Hotel Hamburg offer free WLAN in the room?

Free WLAN in the room is available to all Airport Plaza Hotel Hamburg guests.

Does Airport Plaza Hotel Hamburg offer parking spaces for guests?

Guests of the Airport Plaza Hotel Hamburg can use the following parking options.
  • Hotel-owned car park
  • Marked disabled parking space
  • Secure parking
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Parking areas patrolled

Can I have breakfast in Airport Plaza Hotel Hamburg?

Yes in the Airport Plaza Hotel Hamburg you can enjoy the breakfast offer.

What is the average rating of Airport Plaza Hotel Hamburg?

Airport Plaza Hotel Hamburg was rated 8.4 by 41 guests on average.

Which service in the Airport Plaza Hotel Hamburg is particularly well rated?

Size of room, Room configuration and Sleep comfort were rated particularly well.

What percentage of the guests recommend the Airport Plaza Hotel Hamburg?

82.9 % of HRS guests recommend the Airport Plaza Hotel Hamburg for their next stay.

How far is the nearest train station?

The next station is 14 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 4 km from the hotel.

What are the advantages of booking the Airport Plaza Hotel Hamburg via HRS?

HRS customers receive the following benefits when they book the Airport Plaza Hotel Hamburg:
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
.

Is there a restaurant in the Airport Plaza Hotel Hamburg?

The hotel has its own restaurant.

Is the hotel barrier-free?

Airport Plaza Hotel Hamburg belongs to the barrier-free hotels in Norderstedt.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Airport Plaza Hotel Hamburg are equipped with their own air conditioning.

Is it possible to cancel my booking at the Airport Plaza Hotel Hamburg free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Airport Plaza Hotel Hamburg the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Airport Plaza Hotel Hamburg?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa
  • Billing to corporate account possible
  • (Bank) transfer
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.4

41 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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17.11.22

6.3 Satisfying

Negative the room smelled of sewage during my entire stay, and it was very bad