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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.8

32 Evaluations

Show all reviews

City center 2.99 km Train station 2.99 km Airport 5.51 km
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Your HRS offer

Dbl. from €93.45

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of the public transport network valid for the whole stay
  • Bike rental
  • Use of an Internet terminal at the hotel
  • WLAN in room

   

Important information

Style of hotel and ambience

The very individual 3-star superior Hotel Haus am Zoo in Düsseldorf offers guests accommodation which is the perfect balance between traditional comfort and the latest facilities.The hotel has 22 stylish bedrooms, some with balcony, 4 apartements ( seperate building ) as well as a Junior Suite. Large garden, terrace, outdoor swimming pool, sauna, parking facility.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 10,00 EUR
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Garage in the hotel Fee per 24 hours 10,00 EUR
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 17:30.00 until 22:00.00 Closed saturday,sunday
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Children's playground
  • Outdoor swimming pool open from 07:00.00 until 21:00.00 closed from 2018-10-01 to 2014-04-30
  • Sauna Fee 5,00 EUR
  • Canvas chairs at the beach Fee 0,00 EUR
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • WLAN operator Zyxel Wireless Hotspot
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Senior Comfort suitable communal rooms
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Senior Comfort suitable food service
  • All meals also available as small portions (reduced price)
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Hotel staiways ventilated
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Hotel restaurant menu in Mandarin
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider Zyxel Wireless Hotspot
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Kitchenette in 3 rooms
  • Fridge in 3 rooms
  • Coffee machine/tea-maker in 1 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Plan of emergency exits
  • Senior Comfort suitable room incl. bath
  • Separate reading light for bed
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 50 cm high
  • Hooks for bath robes in bathroom
  • Complimentary slippers provided in room

In-house services

  • Pets permitted Fee per day 10,00 EUR
  • Hotel safe
  • Vending machine for beverages
  • Classic concierge service
  • Porter service Cost per item 0,00 EUR
  • Free daily newspapers
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Use of the public transport network valid for the whole stay
  • Bike rental
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 2 day(s)
  • Room service from 07:00.00 until 22:00.00
  • Childcare from age # Hourly rate 12,50 EUR
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Excursion offers, e.g. for day trips or other excursions which can be run either unescorted or for groups
  • Information material about the hotel, region and local events
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Daily weather forecast in Mandarin
  • Mandarin log-in instructions for internet
  • Chinese newspaper

Hotel data

Hotel built in 1983, Last complete renovation 2005, Number of floors 4, Total number of rooms 26, Number of single rooms 11, Number of double rooms 15, of which have 2 separate beds 3, of which have a double bed 9, of which are suitable as three-bed rooms 3, Number of junior suites 1, Number of apartments 3, Hotel open all year round, Reception manned at weekends from 06:30 to 00:00, Reception manned from 06:00 to 00:00, Earliest check-in 13:30, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 2, Number of business rooms 6, Bed-and-breakfast hotel, City hotel, Business hotel, Trade fair/conference hotel, family-run hotel, Family hotel, No-smoking hotel, VARTA certified business hotel 14160, No-smoking room 25, Hypoallergenic rooms 1, Family rooms available 3, Children's beds/cots 2, DEHOGA Rating 3 DEHOGA Rating valid until 2020-08-31,

Reception open



Reception manned at weekends

Check-In : 13:30
Check-Out : 11:00

Free for HRS guests:
  • Use of the public transport network valid for the whole stay
  • Bike rental
  • Use of an Internet terminal at the hotel
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Haus am Zoo:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Electronic cash

Hotel Haus am Zoo

Location and distance

Google Map

City center

2.99 km
Düsseldorf

Airport

5.51 km
Düsseldorf International Airport (DUS)

Train station

2.99 km
Düsseldorf Hbf

Highway

0.00 km
A52 - Moersenbroicher Ei

Location of the hotel

All important locations & destinations are in short distance: 5 km to the Düsseldorf International Airportand to the c & Düsseldorf exhibition centre, 4 km to the main station & to the famous shopping mile Königsallee & the pittoresque old town on the banks of the river Rhine. 300metres to the next tram station ( city centre) and 5 minutes walk to the bus station ( exhibition centre and Esprit-Arena )

Frequently asked questions about Hotel Haus am Zoo

Does Hotel Haus am Zoo offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Haus am Zoo guests.
Does Hotel Haus am Zoo offer parking spaces for guests?
Guests of the Hotel Haus am Zoo can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 10,00 EUR
  • Garage in the hotel Fee per 24 hours 10,00 EUR
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
Can I have breakfast in Hotel Haus am Zoo?
Yes, in the Hotel Haus am Zoo you can enjoy the breakfast offer from 7:00 clock to 10:00 clock.
What is the average rating of Hotel Haus am Zoo?
Hotel Haus am Zoo was rated 8.8 by 32 guests on average.
Which service in the Hotel Haus am Zoo is particularly well rated?
Friendliness of the staff, Cleanliness and The quality of breakfast were rated particularly well.
What percentage of the guests recommend the Hotel Haus am Zoo?
93.8 % of HRS guests recommend the Hotel Haus am Zoo for their next stay.
At what time can you check in at the Hotel Haus am Zoo at the earliest?
Check-in is possible from 13:30 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 5.5 km from the hotel.
What are the advantages of booking the Hotel Haus am Zoo via HRS?
HRS customers receive the following benefits when they book the Hotel Haus am Zoo:
  • Use of the public transport network valid for the whole stay
  • Bike rental
  • Use of an Internet terminal at the hotel
  • WLAN in room
.
Is there a restaurant in the Hotel Haus am Zoo?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Haus am Zoo is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Haus am Zoo do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Haus am Zoo free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Haus am Zoo the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Haus am Zoo?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.8

32 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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