/en/custom/plugins/GoogleMapIntegration/Resources/views/frontend/_public/src/img/icon-map-poi.png
X

Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
9.3

1 Evaluations

Show all reviews

City center 9.38 km Airport 14.20 km
1/1 Hotel Jen Penang By Shangri-La

Your HRS offer

Dbl. from €88.66

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Free for HRS guests:
  • 1 bottle of mineral water
  • Free use of the sauna
  • WiFi in room
  • Domestic landline phone calls

Important information

Style of hotel and ambience

The large rooms and suites of this hotel offer you stylish furnishings, as well as a wonderful view of the city. The high-quality furniture upholds the harmonious colour palette. Sweat it out in the large fitness suite and then cool off in the pool, or treat yourself to a soothing massage in the health spa, before visiting the hotel restaurant.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 MYR
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Executive/business floor
  • Restaurant(s) 1 open from 06:00.00 until 23:00.00
  • Hotel bar
  • Sunbathing lawn
  • Roof garden
  • Outdoor swimming pool open from 07:00.00 until 23:00.00
  • Sauna
  • Fitness room
  • Sun umbrellas Fee 0 MYR
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 MYR
  • Mobile phone reception
  • Fitness centre
  • Door with spy-hole in 443 rooms
  • Door with security chain in 443 rooms
  • Door with security lock in 443 rooms
  • Breakfast from 06:00 o'clock to 10:00 o'clock
  • Halal food available
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Parking areas patrolled
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 10 MYR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Fridge in 443 rooms
  • Coffee machine/tea-maker in 443 rooms
  • Iron + ironing board in 443 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 443 rooms
  • Centrally controlled ventilation
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Baby monitor available
  • Classic concierge service
  • Express check-out
  • Porter service
  • Business center
  • Secretarial services
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Free use of the sauna
  • WLAN in room
  • Domestic landline phone calls
  • Pets not allowed
  • Evening entertainment
  • Hairdresser/barber
  • Babysitter
  • Limousine service
  • Medical service

Hotel data

Hotel built in 1986, Last complete renovation 2017, Last partial renovation 2005, Number of floors 17, Total number of rooms 443, Number of single rooms 193, Number of double rooms 250, of which are suitable as three-bed rooms 1, Number of suites (separate rooms) 16, Number of junior suites 12, Number of rooms with air conditioning 443, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of business rooms 56, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 389, Family rooms available 40,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Free use of the sauna Free use of the sauna
  • WLAN in room WLAN in room
  • Domestic landline phone calls Domestic landline phone calls
Accepted payment methods

The following credit cards are accepted by Hotel Jen Penang By Shangri-La:

Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.) Travelers' checks Billing to corporate account possible

Hotel Jen Penang By Shangri-La

Location and distance

Google Map

City center

9.38 km
Penang

Airport

14.20 km
Penang International Airport (PEN)

Location of the hotel

In Hotel Jen Penang, you've found the perfect starting point for exploring the beauty of Penang in Peninsular Malaysia. Situated on the north-east coast of Penang island, right at the centre of George Town, you can visit numerous churches, mosques and Chinese Buddhist temples. The Kapitan Keling Mosque is especially worth a visit. You can also experience gorgeous natural surroundings at the heart of the island.

Frequently asked questions about Hotel Jen Penang By Shangri-La

Does Hotel Jen Penang By Shangri-La offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Jen Penang By Shangri-La guests.
Does Hotel Jen Penang By Shangri-La offer parking spaces for guests?
Guests of the Hotel Jen Penang By Shangri-La can use the following parking options.
  • Hotel-owned car park
  • Secure parking
Can I have breakfast in Hotel Jen Penang By Shangri-La?
Yes, in the Hotel Jen Penang By Shangri-La you can enjoy the breakfast offer from 6:00 clock to 10:00 clock.
What is the average rating of Hotel Jen Penang By Shangri-La?
Hotel Jen Penang By Shangri-La was rated 9.3 by 1 guests on average.
Which service in the Hotel Jen Penang By Shangri-La is particularly well rated?
Friendliness of the staff, Atmosphere at the hotel and Value for money were rated particularly well.
What percentage of the guests recommend the Hotel Jen Penang By Shangri-La?
100 % of HRS guests recommend the Hotel Jen Penang By Shangri-La for their next stay.
At what time can you check in at the Hotel Jen Penang By Shangri-La at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest airport?
The nearest airport is 14.2 km from the hotel.
What are the advantages of booking the Hotel Jen Penang By Shangri-La via HRS?
HRS customers receive the following benefits when they book the Hotel Jen Penang By Shangri-La:
  • 1 bottle of mineral water
  • Free use of the sauna
  • WLAN in room
  • Domestic landline phone calls
.
Is there a restaurant in the Hotel Jen Penang By Shangri-La?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Jen Penang By Shangri-La belongs to the barrier-free hotels in Penang.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Jen Penang By Shangri-La are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Jen Penang By Shangri-La free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Jen Penang By Shangri-La?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

9.3

1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless