Hotel Jen Penang By Shangri-La
City center 9.00 km Airport 14.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €159.24 Double room €0.00
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Free for HRS guests in the hotel Jen Penang By Shangri-La
- Free WiFi
- Domestic landline phone calls
- Free use of the sauna
- 1 bottle of mineral water
Important information
Style of hotel and ambience
The large rooms and suites of this hotel offer you stylish furnishings, as well as a wonderful view of the city. The high-quality furniture upholds the harmonious colour palette. Sweat it out in the large fitness suite and then cool off in the pool, or treat yourself to a soothing massage in the health spa, before visiting the hotel restaurant.
Location of the hotel
In Hotel Jen Penang, you've found the perfect starting point for exploring the beauty of Penang in Peninsular Malaysia. Situated on the north-east coast of Penang island, right at the centre of George Town, you can visit numerous churches, mosques and Chinese Buddhist temples. The Kapitan Keling Mosque is especially worth a visit. You can also experience gorgeous natural surroundings at the heart of the island.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 15:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Jen Penang By Shangri-La:
Service & facilities
- Sunbathing lawn
- Roof garden
- Elevator
- Reception (lobby)
- Mobile phone reception
- Executive/Business floor
- WiFi with internet access in lobby Price/Hour 0,00 MYR
- Public internet terminal: Price/Hours: 0,00 MYR
- Car park is directly by hotel
- Secure parking
- Hotel-owned car park
- Video surveillance of hallways
- Security guards
- Video surveillance of hotel lobby
- Smoke detectors
- Sprinkler system
- Fire alarm
- Video surveillance of entrances
- Building meets all current local/state/country building codes
- Parking area equipped with lights
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- All guest rooms equipped with sprinklers
- Hotel has emergency lighting
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Parking areas patrolled
- Hotel complies with country/state/local fire prevention laws
- Hallways equipped with fire exstinguishers
- Emergency backup generators
- Automated external defibrillator on site (AED)
- Hotel staff trained in first aid
- Smoke detectors in all rooms
- Emergency exits for each floor
- Hotel staff trained in automated external defibrillator usage (AED)
- Number of doors with spyhole in room: 443
- Number of doors with security chain in room: 443
- Number of doors with security lock in room: 443
- Outdoor swimming pool:
Open 07:00 - 23:00 - Sauna:
- Fitness room:
- Sun umbrellas: Price 0,00 MYR
- Beauty parlor:
- Fitness centre:
- Breakfast: 06:00 - 10:00
- Halal food available
- Vegetarian food available
- Hotel bar
- Restaurant(s): 1
06:00 - 23:00
Room facilities
- Special facilities for the disabled (visually impaired/deaf)
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 1
- Cable TV
- Satellite TV
- Telephone on the desk
- Telephone by the bed
- Telephone in the bathroom
- TV remote control
- Voicemail
- Radio
- TV with international news channel
- WiFi in all rooms Price/Hour 10,00 MYR
- Separate luggage storage
- Room safe
- Desk
- Make-up mirror
- Hairdryer
- Bathrobes
- Full-length mirror
- Plan of emergency exits
- Bathroom with shower
- Emergency information
- Seating area
- Bathroom with bathtub
- Centrally controlled air conditioning
- Centrally controlled ventilation
- Temperature controls: : 443
- Fridge in 443 rooms
- Iron + ironing board in 443 rooms
- Coffee machine/Tea-maker in 443 rooms
In-house services
- Shoe-polishing service
- Medical service
- Laundry service
- Baby-Sitting
- Free WiFi
- Domestic landline phone calls
- Free use of the sauna
- 1 bottle of mineral water
- Limousinenservice
- Sightseeing tours
- Express check-out
- Classic concierge service
- Porter service:
- Meets ISO 14001 environmental management standard
- Business Center
- Evening entertainment
- Secretarial services
- Pets not allowed
- Hairdresser/Barber
- Baby monitor available
- Air conditioning in public areas
- Safety deposit boxes at reception
- Hotel safe
- Vending machine for beverages
- DSL/Broadband internet access in all conference rooms
- Audiovisual conference equipment
- Number of conference rooms: 4
- Conference facilities for up to 600 people
Hotel Jen Penang By Shangri-La
Hotel Jen Penang By Shangri-La: Location and distance
Frequently asked questions about Hotel Jen Penang By Shangri-La
Does Hotel Jen Penang By Shangri-La offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Jen Penang By Shangri-La guests.
Does Hotel Jen Penang By Shangri-La offer parking spaces for guests?
Guests of the Hotel Jen Penang By Shangri-La can use the following parking options.
- Hotel-owned car park
- Secure parking
- Parking areas patrolled
Can I have breakfast in Hotel Jen Penang By Shangri-La?
Yes in the Hotel Jen Penang By Shangri-La you can enjoy the breakfast offer.
What is the average rating of Hotel Jen Penang By Shangri-La?
Hotel Jen Penang By Shangri-La was rated 8.7 by 4 guests on average.
Which service in the Hotel Jen Penang By Shangri-La is particularly well rated?
Friendliness of the staff, Atmosphere at the hotel and Sleep comfort were rated particularly well.
What percentage of the guests recommend the Hotel Jen Penang By Shangri-La?
100 % of HRS guests recommend the Hotel Jen Penang By Shangri-La for their next stay.
How far is the nearest airport?
The nearest airport is 14 km from the hotel.
What are the advantages of booking the Hotel Jen Penang By Shangri-La via HRS?
HRS customers receive the following benefits when they book the Hotel Jen Penang By Shangri-La:
- Free WiFi
- Domestic landline phone calls
- Free use of the sauna
- 1 bottle of mineral water
Is there a restaurant in the Hotel Jen Penang By Shangri-La?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Jen Penang By Shangri-La belongs to the barrier-free hotels in Penang.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Jen Penang By Shangri-La are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Jen Penang By Shangri-La free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Jen Penang By Shangri-La the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Jen Penang By Shangri-La?
You can pay at the hotel with the following means of payment:
- American Express
- Japan Credit Bureau
- Mastercard
- Visa
- Travelers' checks
- Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..