Hotel Meliá Madrid Serrano
City center 3.00 km Train station 3.00 km Airport 12.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.
Carbon
A4.18
kg CO2/night
Water
B228.65
liter/night
Waste
B0.42
kg/night
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff Double room €0.00
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Free for HRS guests in the hotel Meliá Madrid Serrano
- Free WiFi
- Free use of an internet terminal
Important information
Style of hotel and ambience
Elegance and venerability, ingredients that define the exclusivity of Meliá Madrid Serrano. Daylight floods into your room from the moment you throw back the curtains. Discover renowned masterpieces in some of the world’s most famous museums, just a short walk away. Cool off in the pool or hit the shops - the most exclusive brands are waiting for you on one of the capital’s golden miles. Or you could savor innovative local cuisine and exclusive services specially designed just for you.
- Prime location - In the Salamanca district, the heart of luxury in Madrid
- Madrid on your doorstep - For exclusive shopping opportunities, near Madrid’s most popular museums
- Cuisine - Delicious dining options that combine innovation and the most traditional flavors
- The Level Lounge - Private terrace in the most select and elegant setting
- Rooftop - A pool in the center of Madrid? Said and done!
- Business Center - Unique events in 550 m2 of fully equipped space with innovative technology
Location of the hotel
Conveniently situated close to the metro station Rubén Darío, this hotel is ideal for business and private travellers. Favourite sights such as the Prado Museum (3 km), the museum Reina Sofía (4 km) and the Royal Palace (5 km) can all be reached in less than 30 minutes.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 15:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Meliá Madrid Serrano:
Service & facilities
- Elevator
- Reception (lobby)
- Mobile phone reception
- Public internet terminal:
- WiFi with internet access in lobby
- Secure parking
- Coach parking space at hotel
- Car park is directly by hotel
- Security patrolled car park
- Parking with charging facility for electric cars
- EV charging station
- Video surveillance of hallways
- Sprinkler system
- Video surveillance of entrances
- Smoke detectors
- Fire alarm
- Video surveillance recorded 24 hrs a day
- Hotel has emergency lighting
- Hotel staff trained in first aid
- Building meets all current local/state/country building codes
- Hotel complies with country/state/local fire prevention laws
- Emergency exits for each floor
- Audible smoke alarm in hallways
- Guest rooms accessed by interior entrances
- Emergency backup generators
- Automated external defibrillator on site (AED)
- Hotel staff trained in automated external defibrillator usage (AED)
- Hallways equipped with fire exstinguishers
- Smoke detectors in all rooms
- Audible smoke alarms in guest rooms
- Hotel stairways ventilated
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Seating
- Sightseeing tours
- Sauna:
- Turkish bath:
- Whirlpool:
- Fitness room:
- Breakfast:
- Breakfast for early risers:
- Café/Bistro
- Hotel bar
- Restaurant(s): 2
- Main-dishes
- Menu
- Waiter-Service
Room facilities
- Easy access for wheelchairs
- TV remote control
- Telephone on the desk
- Telephone by the bed
- Cable TV
- Fax connection in 356 rooms
- DSL/Broadband internet access in 356 rooms
- WiFi in all rooms
- Bathroom with window
- Bathroom with bathtub
- Minibar
- Windows for opening
- Plan of emergency exits
- Make-up mirror
- Soundproof windows
- Emergency information
- Room safe
- Desk
- Separate luggage storage
- Hairdryer
- Centrally controlled air conditioning
- Centrally controlled ventilation
- Closet
- Bathroom-seat
- Reading light
- Bed height adjustable
- Coat-hook in bathroom
- Bathroom with counter space
In-house services
- Laundry service
- Medical service
- Free WiFi
- Free use of an internet terminal
- Car rental
- Express check-out
- Free daily newspapers
- Business Center
- Pets not allowed
- Air conditioning in public areas
- Hotel safe
- Safety deposit boxes at reception
- Trips
- Information-Service
- Newspaper
- Audiovisual conference equipment
- Adjoining conference center
- Number of conference rooms: 11
- Conference facilities for up to 300 people
- WiFi in all conference rooms
- Number of group-work rooms: 11
Hotel Meliá Madrid Serrano
Hotel Meliá Madrid Serrano: Location and distance
Frequently asked questions about Hotel Meliá Madrid Serrano
Does Hotel Meliá Madrid Serrano offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Meliá Madrid Serrano guests.
Does Hotel Meliá Madrid Serrano offer parking spaces for guests?
Guests of the Hotel Meliá Madrid Serrano can use the following parking options.
- Secure parking
- Coach parking space at hotel
- Security patrolled car park
- Parking with charging facility for electric cars
Can I have breakfast in Hotel Meliá Madrid Serrano?
Yes in the Hotel Meliá Madrid Serrano you can enjoy the breakfast offer.
What is the average rating of Hotel Meliá Madrid Serrano?
Hotel Meliá Madrid Serrano was rated 9.6 by 1 guests on average.
Which service in the Hotel Meliá Madrid Serrano is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Hotel Meliá Madrid Serrano?
100 % of HRS guests recommend the Hotel Meliá Madrid Serrano for their next stay.
How far is the nearest train station?
The next station is 3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 12 km from the hotel.
What are the advantages of booking the Hotel Meliá Madrid Serrano via HRS?
HRS customers receive the following benefits when they book the Hotel Meliá Madrid Serrano:
- Free WiFi
- Free use of an internet terminal
Is there a restaurant in the Hotel Meliá Madrid Serrano?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Meliá Madrid Serrano is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Meliá Madrid Serrano are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Meliá Madrid Serrano free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Meliá Madrid Serrano the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Meliá Madrid Serrano?
You can pay at the hotel with the following means of payment:
- Mastercard
- Visa
- American Express
- Japan Credit Bureau
- Diners Club
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..