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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.9

26 Evaluations

Show all reviews

City center 0.74 km Train station 3.34 km Airport 18.49 km
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room

   

Important information

Style of hotel and ambience

The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 0
  • Hotel bar
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR
  • Easy access for wheelchairs
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Safety deposit boxes at reception
  • Express check-out
  • Business center
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel data

Hotel built in 1992, Last complete renovation 2008, Number of floors 7, Total number of rooms 123, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, No-smoking room 123,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Mercure Wien City:

 Diners Club  Visa  Eurocard/MasterCard  American Express

Hotel Mercure Wien City

Location and distance

Google Map

City center

0.74 km
Wien

Airport

18.49 km
Vienna International Airport (VIE)

Train station

3.34 km
Wien - Hauptbahnhof

Highway

0.00 km
SUDAUTOBAHN A2

Location of the hotel

This hotel is located near the Ringstraße, a bustling road surrounding the inner city of Austria’s capital. In less than 15 minutes, you can walk from the hotel to the awe-inspiring St. Stephen's Cathedral in the centre. You should also pay a visit to the famous Prater (2km), which is a very popular public park.

Frequently asked questions about Hotel Mercure Wien City

Does Hotel Mercure Wien City offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Mercure Wien City guests.
Does Hotel Mercure Wien City offer parking spaces for guests?
Guests of the Hotel Mercure Wien City can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel
Can I have breakfast in Hotel Mercure Wien City?
Unfortunately the Hotel Mercure Wien City does not offer breakfast for guests.
What is the average rating of Hotel Mercure Wien City?
Hotel Mercure Wien City was rated 7.9 by 26 guests on average.
Which service in the Hotel Mercure Wien City is particularly well rated?
Friendliness of the staff, How willing were staff to help? and The quality of breakfast were rated particularly well.
What percentage of the guests recommend the Hotel Mercure Wien City?
92.3 % of HRS guests recommend the Hotel Mercure Wien City for their next stay.
At what time can you check in at the Hotel Mercure Wien City at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 3.3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 18.5 km from the hotel.
What are the advantages of booking the Hotel Mercure Wien City via HRS?
HRS customers receive the following benefits when they book the Hotel Mercure Wien City:
  • Use of an Internet terminal at the hotel
  • WLAN in room
.
Is there a restaurant in the Hotel Mercure Wien City?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Mercure Wien City belongs to the barrier-free hotels in Vienna.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Mercure Wien City are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Mercure Wien City free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Mercure Wien City the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Mercure Wien City?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

7.9

26 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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EPPENBERGER M. Business traveler

25.01.19

7.9 Good

Positive The upgrade to privilege room Negative The fridge makes too much noice