Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Mercure Wien City (Vienna)

City center 1.00 km Train station 3.00 km
8.2

8 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Wien City (Vienna)
Hotel Mercure Wien City (Vienna)
Hotel Mercure Wien City (Vienna)
Hotel Mercure Wien City (Vienna)
Hotel Mercure Wien City (Vienna)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Mercure Wien City (Vienna)

  • Free WiFi
  • Free use of an internet terminal

Important information

Style of hotel and ambience

Would you like to discover Vienna? Our 4 star hotel is centrally located and quiet. Ideal for exploring the vibrant downtown with Vienna attractions on a walk. Our air-conditioned rooms, the hotels underground parking garage and free WiFi in all areas offer the best possible conditions for a successful stay.

Location of the hotel

This hotel is located near the Ringstraße, a bustling road surrounding the inner city of Austria’s capital. In less than 15 minutes, you can walk from the hotel to the awe-inspiring St. Stephen's Cathedral in the centre. You should also pay a visit to the famous Prater (2km), which is a very popular public park.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Wien City (Vienna):

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Smoke detectors
  • Fire alarm
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Fax
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Emergency information
  • Bathroom with bathtub
  • Room safe
  • Plan of emergency exits
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning

In-house services

  • Free WiFi
  • Free use of an internet terminal
  • Sightseeing tours
  • Express check-out
  • Safety deposit boxes at reception
  • Adjoining conference center
  • Number of conference rooms: 4
  • Conference facilities for up to 70 people

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Hotel Mercure Wien City (Vienna)

Hotel Mercure Wien City (Vienna): Location and distance

City center : 1.00 km - Wien

Train station : 3.00 km - WIEN WESTBAHNHOF

Highway : 12.00 km - SUDAUTOBAHN A2

Frequently asked questions about Hotel Mercure Wien City (Vienna)

Does Hotel Mercure Wien City offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Mercure Wien City guests.

Does Hotel Mercure Wien City offer parking spaces for guests?

Guests of the Hotel Mercure Wien City can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Hotel Mercure Wien City?

Unfortunately the Hotel Mercure Wien City does not offer breakfast for guests.

What is the average rating of Hotel Mercure Wien City?

Hotel Mercure Wien City was rated 8.2 by 8 guests on average.

Which service in the Hotel Mercure Wien City is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.

What percentage of the guests recommend the Hotel Mercure Wien City?

87.5 % of HRS guests recommend the Hotel Mercure Wien City for their next stay.

How far is the nearest train station?

The next station is 3 km away from the accommodation.

What are the advantages of booking the Hotel Mercure Wien City via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Wien City:
  • Free WiFi
  • Free use of an internet terminal
.

Is there a restaurant in the Hotel Mercure Wien City?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Wien City belongs to the barrier-free hotels in Vienna.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Wien City are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Wien City free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Mercure Wien City?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.2

8 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Eppenberger M.

20.10.23

8.2 Very good

Negative Wifi was very unstable Comment from the hotel
Lieber Herr Eppenberger, Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Die Verbesserung der W-Lan-Qualität ist zurzeit unser oberstes Gebot, da wir wissen, wie wichtig in der heutigen Zeit ein problemloser Internetzugang ist. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Wir wünschen uns, dass Sie uns noch eine weitere Chance geben und wir bei Ihrem nächsten Aufenthalt Ihren Erwartungen rundum gerecht werden. Herzliche Grüße aus Wien, Magali Kempes Moll Guest Experience Manager

FREI K.

09.09.22

3 Appealing

Negative small, loud, old, expensiv