Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Sheraton Grand Mirage Resort Port Douglas

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Sheraton Grand Mirage Resort Port Douglas
Hotel Sheraton Grand Mirage Resort Port Douglas
Hotel Sheraton Grand Mirage Resort Port Douglas
Hotel Sheraton Grand Mirage Resort Port Douglas
Hotel Sheraton Grand Mirage Resort Port Douglas
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

A 5-star beachfront luxury resort on famous Four Mile Beach surrounded by 147 hectares of lush tropical gardens, 2 hectares of sparkling saltwater lagoon pools and an 18-hole golf course. Nestled amid white-sand beaches and verdant tropical gardens, Sheraton Grand Mirage Resort, Port Douglas is a stunning five-star hotel in North Queensland. Take advantage of our location near two UNESCO World Heritage sites — the Great Barrier Reef and Daintree Rainforest — and enjoy intimate access to some of Australia's most dazzling destinations. Relax in our serenely styled guest rooms, suites and villas, some of which provide direct access to our saltwater lagoon pools. An inimitable destination for dining in Port Douglas, we offer several vibrant eateries. Harrisons is one of the area's premier restaurants and serves modern Australian cuisine in an inspiring setting. Tee off at Mirage Country Club, our 18-hole golf course, swim a lap in one of our lagoon pools and stay energized in our 24-hour fitness center. Our Port Douglas hotel also offers more than 20,000 square feet of event space, enhanced with award-winning catering and our signature Sheraton service.

Location of the hotel

A spectacular location combined with innovative venues and first class service make our resort an idyllic setting for any world class event. Our range of unique venues include the pillarless Glade Pavilion, the largest resort conference facility in tropical North Queensland. Or, if you are planning your dream wedding, imagine beginning your lives together in a tropical paradise and exchange vows in our beachfront Crystal Wedding Chapel.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Sheraton Grand Mirage Resort Port Douglas:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Outdoor swimming pool:
  • Health and beauty center:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Cable TV
  • Telephone in the bathroom
  • TV remote control
  • Voicemail
  • Radio
  • TV with international news channel
  • Fax
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Minibar
  • Bathroom with bathtub
  • Centrally controlled air conditioning
  • Temperature controls:
  • Ceiling fan:
  • Kitchenette
  • Fridge
  • Microwave
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Classic concierge service
  • Free daily newspapers
  • Business Center
  • Ice machine
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Conference facilities for up to 12 people

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Hotel Sheraton Grand Mirage Resort Port Douglas

Hotel Sheraton Grand Mirage Resort Port Douglas: Location and distance

City center : 2.00 km - Port Douglas

Frequently asked questions about Hotel Sheraton Grand Mirage Resort Port Douglas

Does Hotel Sheraton Grand Mirage Resort Port Douglas offer parking spaces for guests?

Guests of the Hotel Sheraton Grand Mirage Resort Port Douglas can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Hotel Sheraton Grand Mirage Resort Port Douglas?

Unfortunately the Hotel Sheraton Grand Mirage Resort Port Douglas does not offer breakfast for guests.

What are the advantages of booking the Hotel Sheraton Grand Mirage Resort Port Douglas via HRS?

HRS customers receive the following benefits when they book the Hotel Sheraton Grand Mirage Resort Port Douglas:
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Is there a restaurant in the Hotel Sheraton Grand Mirage Resort Port Douglas?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Sheraton Grand Mirage Resort Port Douglas is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Sheraton Grand Mirage Resort Port Douglas are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Sheraton Grand Mirage Resort Port Douglas free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Sheraton Grand Mirage Resort Port Douglas?

You can pay at the hotel with the following means of payment:
  • American Express
  • Discover
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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