Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Soul (Suzhou)

City center 1.00 km Train station 2.00 km Airport 69.00 km
9.1

1 Evaluations

Hotel Soul (Suzhou)
Hotel Soul (Suzhou)
Hotel Soul (Suzhou)
Hotel Soul (Suzhou)
Hotel Soul (Suzhou)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
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Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €72.77 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Soul (Suzhou)

  • Personal shuttle service to next railway station
  • Free WiFi
  • Free use of an internet terminal
  • Late check-out (until 3pm local time)
  • Personal shuttle service from next railway station
  • Free garage in or directly by hotel
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Personal daily newspaper for every room

Important information

Style of hotel and ambience

Established in May 2010, Hotel Soul is the first contemporary boutique hotel in Suzhou, China. The 220 room hotel’s design concept juxtaposes elements of modern and ancient China, celebrating the nation’s remarkable swift modernisation while paying tribute to its distinguished past. Guests at Hotel Soul can enjoy a wide range of culinary delights at the continental restaurant, Brasserie 101, inspired by chic Sino-French interior design. Bar Soul brings a unique blend of retro and industrial elements. It is also the ideal place for carousing with regular live band performances and a variety of drinks and snacks. Hotel Soul also offers a fully equipped gym alongside premium leisure and meeting facilities, making it the perfect choice for leisure and business travellers.

Location of the hotel

The hotel is situated in Suzhou’s Pingjiang District and is within walking distance to the shopping street of Guanqian. Local sights like the Hanshan Temple, the beautiful Lingering Garden and the Jinji Lake are within easy travelling distance.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Soul (Suzhou):

Mastercard Visa American Express China Union Pay Japan Credit Bureau

Service & facilities

  • Garden/Park
  • Garden terrace
  • Roof garden
  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 CNY
  • Public internet terminal: Price/Hours: 0,00 CNY
  • Coach parking space at hotel
  • Car park is directly by hotel
  • Security patrolled car park
  • Secure parking for bicycles/motorbikes
  • Hotel-owned car park Price/Day 0,00 CNY
  • Garage in hotel Price/Hour 0,00 CNY
  • Car park is a 1-minute walk away
  • Garage is a 1-minute walk away
  • Free parking
  • Hotel-owned car park
  • Security guards
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Sprinkler system
  • Video surveillance of entrances
  • Smoke detectors
  • Fire alarm
  • Automatic emergency wake-up alarm
  • Parking areas patrolled
  • Video surveillance recorded 24 hrs a day
  • Hotel has emergency lighting
  • Guest room doors self-closing
  • All guest rooms equipped with sprinklers
  • Building meets all current local/state/country building codes
  • Hotel complies with country/state/local fire prevention laws
  • Emergency exits for each floor
  • Audible smoke alarm in hallways
  • Parking area equipped with lights
  • Guest rooms accessed by interior entrances
  • Hallways equipped with fire exstinguishers
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest rooms
  • Hotel stairways ventilated
  • Background music
  • Fitness room:
  • Beauty parlor:
  • Breakfast: 06:30 - 10:00
  • Café/Bistro
  • Wholefood available
  • Vegetarian food available
  • Hotel bar
  • Restaurant(s): 1
    06:30 - 22:30
  • Menu

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • Satellite TV
  • TV remote control
  • Telephone on the desk
  • Telephone by the bed
  • TV with international news channel
  • Cable TV
  • Pay TV
  • Internet TV
  • Telephone in the bathroom
  • WiFi in all rooms Price/Hour 0,00 CNY
  • ISDN connection in 220 rooms
  • DSL/Broadband internet access in 220 rooms
  • Minibar
  • Windows for opening
  • Plan of emergency exits
  • Soundproof windows
  • Bathrobes
  • Bathroom with shower
  • Emergency information
  • Full-length mirror
  • Room safe
  • Desk
  • Hairdryer
  • Seating area
  • Centrally controlled air conditioning
  • Centrally controlled ventilation
  • Temperature controls: : 220
  • Reading light
  • Bed width adjustable

In-house services

  • Laundry service
  • Personal shuttle service to next railway station
  • Free WiFi
  • Free use of an internet terminal
  • Late check-out (until 3pm local time)
  • Personal shuttle service from next railway station
  • Free garage in or directly by hotel
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Personal daily newspaper for every room
  • Classic concierge service
  • Car rental
  • Limousinenservice
  • Sightseeing tours
  • Check-out terminal
  • Porter service:
  • Shuttle service to the central station:
  • Shuttle service to the airport: Price 1,100,00 CNY
  • Free daily newspapers
  • Pets not allowed
  • Air conditioning in public areas
  • Hotel safe
  • Safety deposit boxes at reception
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Adjoining conference center
  • ISDN internet access in all conference rooms
  • Number of conference rooms: 3
  • WiFi in all conference rooms

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Hotel Soul (Suzhou)

Hotel Soul (Suzhou): Location and distance

City center : 1.00 km - Suzhou

Airport : 69.00 km - Shanghai Hongqiao International Airport (SHA)

Train station : 2.00 km - Suzhou - Railway Station

Frequently asked questions about Hotel Soul (Suzhou)

Does Hotel Soul offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Soul guests.

Does Hotel Soul offer parking spaces for guests?

Guests of the Hotel Soul can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Security patrolled car park
  • Secure parking for bicycles/motorbikes
  • Car park is a 1-minute walk away
  • Parking areas patrolled
  • Parking directly by the hotel

Can I have breakfast in Hotel Soul?

Yes in the Hotel Soul you can enjoy the breakfast offer.

What is the average rating of Hotel Soul?

Hotel Soul was rated 9.1 by 1 guests on average.

Which service in the Hotel Soul is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Sanitary equipment were rated particularly well.

What percentage of the guests recommend the Hotel Soul?

100 % of HRS guests recommend the Hotel Soul for their next stay.

How far is the nearest train station?

The next station is 2 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 69 km from the hotel.

What are the advantages of booking the Hotel Soul via HRS?

HRS customers receive the following benefits when they book the Hotel Soul:
  • Personal shuttle service to next railway station
  • Free WiFi
  • Free use of an internet terminal
  • Late check-out (until 3pm local time)
  • Personal shuttle service from next railway station
  • Free garage in or directly by hotel
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Personal daily newspaper for every room
.

Is there a restaurant in the Hotel Soul?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel Soul belongs to the barrier-free hotels in Suzhou.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Soul are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Soul free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Soul the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Soul?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • China Union Pay
  • Japan Credit Bureau
  • Diners Club
  • Travelers' checks

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9.1

1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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