Hotel Hyatt Regency Suzhou
City center 15.00 km Train station 10.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €150.02 Double room €0.00
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Free for HRS guests in the hotel Hyatt Regency Suzhou
- Free WiFi
- Personal daily newspaper for every room
- Parking directly by the hotel
- 1 bottle of mineral water
- Free garage in or directly by hotel
Important information
Style of hotel and ambience
Hotel is conveniently located in the SIP with the subway at the doorstep. 355 guestrooms, featuring a 29-floor high atrium, five innovative restaurants and bars,spa and recreational facilities.
Location of the hotel
Located in the heart of Suzhou SIP with the subway Station at hotel doorstep Walking distance to the spectacular Jinji Lake,Harmony Times Square,Suzhou International Expo Centre and Ferris Wheel Park
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 14:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Hyatt Regency Suzhou:
Service & facilities
- Garden/Park
- Elevator
- Reception (lobby)
- Mobile phone reception
- Executive/Business floor
- WiFi with internet access in lobby Price/Hour 0,00 CNY
- WiFi with internet access in lobby Price/Day 0,00 CNY
- Public internet terminal: Price/Hours: 0,00 CNY
- Coach parking space at hotel
- Secure parking
- Secure parking for bicycles/motorbikes
- Security patrolled car park
- Hotel-owned car park Price/Day 0,00 CNY
- Free parking
- Hotel-owned car park
- Video surveillance of hallways
- Security guards
- Video surveillance of hotel lobby
- Smoke detectors
- Automatic emergency wake-up alarm
- Sprinkler system
- Video surveillance of entrances
- Fire alarm
- Hotel staff Red Cross certified in CPR
- Building meets all current local/state/country building codes
- Parking area equipped with lights
- All guest rooms equipped with sprinklers
- Visual alarms for the deaf/hard of hearing in public areas
- Hallways equipped with fire exstinguishers
- Guest room doors self-closing
- Automated external defibrillator on site (AED)
- Emergency backup generators
- Hotel stairways ventilated
- Smoke detectors in all rooms
- Audible smoke alarm in hallways
- Visual alarms for the deaf/hard of hearing in hallways
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Hotel has emergency lighting
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Hotel complies with country/state/local fire prevention laws
- Parking areas patrolled
- Visual alarms for the deaf/hard of hearing in guest rooms
- Hotel staff trained in first aid
- Guest rooms accessed by interior entrances
- Audible smoke alarms in guest rooms
- Emergency exits for each floor
- Hotel staff trained in automated external defibrillator usage (AED)
- Number of doors with spyhole in room: 355
- Number of doors with security chain in room: 355
- Number of doors with security lock in room: 355
- Indoor swimming pool:
Open 06:00 - 22:00 - Fitness centre: Price 0,00 CNY
- Breakfast: 06:00 - 10:00
- Breakfast for early risers:
- Breakfast with Chinese dishes
- Wholefood available
- Halal food available
- Selection of Chinese dishes in restaurant and room service
- Vegetarian food available
- Diabetic food available
- Kosher food available
- Hotel bar
- Restaurant(s): 5
06:00 - 22:00 - Menu
- Chop sticks
Room facilities
- Wheelchair users can check door widths at reception
- Special facilities for the disabled (visually impaired/deaf)
- Easy access for wheelchairs
- Cable TV
- Telephone on the desk
- Telephone by the bed
- Telephone in the bathroom
- TV remote control
- Voicemail
- CD Player
- WiFi in all rooms Price/Hour 0,00 CNY
- WiFi in all rooms Price/Day 0,00 CNY
- Separate luggage storage
- Room safe
- Desk
- Make-up mirror
- Hairdryer
- Bathrobes
- Full-length mirror
- Windows for opening
- Heated towel rack in bathroom
- Plan of emergency exits
- Bathroom with shower
- Seating area
- Emergency information
- Minibar
- Soundproof windows
- Bathroom with bathtub
- Centrally controlled air conditioning
- Centrally controlled ventilation
- Temperature controls: : 355
- Kitchenette in 5 rooms
- Fridge in 355 rooms
- Waterboiler
- Iron + ironing board in 355 rooms
- Coffee machine/Tea-maker in 67 rooms
- Chinese TV channel
- Free tea supplies in room
- Complimentary slippers provided in room
- Chinese instant noodles in minibar
In-house services
- Shoe-polishing service
- Medical service
- Laundry service
- Baby-Sitting Price/Hours: 120,00 CNY
- Free WiFi
- Personal daily newspaper for every room
- Parking directly by the hotel
- 1 bottle of mineral water
- Free garage in or directly by hotel
- Check-out terminal
- Express check-out
- Classic concierge service
- Porter service:
- Free daily newspapers
- Meets ISO 14001 environmental management standard
- Evening entertainment
- Business Center
- Secretarial services
- Pets not allowed
- Safety deposit boxes at reception
- Air conditioning in public areas
- Hotel safe
- Welcome booklet in Mandarin
- Local map and destination/city information in Mandarin
- Chinese newspaper
- Mandarin log-in instructions for internet
- Daily weather forecast in Mandarin
- Adaptor for Chinese/US plugs
- In-house interpreting system
- Adjoining conference center
- DSL/Broadband internet access in all conference rooms
- Audiovisual conference equipment
- ISDN internet access in all conference rooms
- WiFi in all conference rooms Price/Hour 0,00 CNY
- WiFi in all conference rooms Price/Day 0,00 CNY
- Number of conference rooms: 5
- Conference facilities for up to 500 people
Hotel Hyatt Regency Suzhou
Hotel Hyatt Regency Suzhou: Location and distance
Frequently asked questions about Hotel Hyatt Regency Suzhou
Does Hotel Hyatt Regency Suzhou offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Hyatt Regency Suzhou guests.
Does Hotel Hyatt Regency Suzhou offer parking spaces for guests?
Guests of the Hotel Hyatt Regency Suzhou can use the following parking options.
- Hotel-owned car park
- Coach parking space at hotel
- Secure parking
- Secure parking for bicycles/motorbikes
- Security patrolled car park
- Parking areas patrolled
- Parking directly by the hotel
Can I have breakfast in Hotel Hyatt Regency Suzhou?
Yes in the Hotel Hyatt Regency Suzhou you can enjoy the breakfast offer.
What is the average rating of Hotel Hyatt Regency Suzhou?
Hotel Hyatt Regency Suzhou was rated 8.9 by 5 guests on average.
Which service in the Hotel Hyatt Regency Suzhou is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Hotel Hyatt Regency Suzhou?
100 % of HRS guests recommend the Hotel Hyatt Regency Suzhou for their next stay.
How far is the nearest train station?
The next station is 10 km away from the accommodation.
What are the advantages of booking the Hotel Hyatt Regency Suzhou via HRS?
HRS customers receive the following benefits when they book the Hotel Hyatt Regency Suzhou:
- Free WiFi
- Personal daily newspaper for every room
- Parking directly by the hotel
- 1 bottle of mineral water
- Free garage in or directly by hotel
Is there a restaurant in the Hotel Hyatt Regency Suzhou?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Hyatt Regency Suzhou is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Hyatt Regency Suzhou are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Hyatt Regency Suzhou free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Hyatt Regency Suzhou the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Hyatt Regency Suzhou?
You can pay at the hotel with the following means of payment:
- American Express
- Diners Club
- Japan Credit Bureau
- Mastercard
- Visa
- China Union Pay
- Travelers' checks
- Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..