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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.6

17 Evaluations

Show all reviews

City center 0.50 km Train station 20.47 km Airport 81.88 km
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Your HRS offer

Dbl. from €129.00

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Free for HRS guests:
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel

Important information

Style of hotel and ambience

The family-run Hotel Kaiseralm in Bischofsgrün welcomes its guests into a pleasant atmosphere. All rooms and suites are kept in a charming country house style and enjoy a sunny southward location. In the restaurants and on the terrace, guests are spoiled with international and regional delights. Sauna, pool and the hotel garden invite to relax after an eventful day.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 8,00 EUR
  • Garage is a 2-minute walk away
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 07:00.00 until 22:00.00
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Children's playground
  • Indoor pool open from 07:00.00 until 22:00.00
  • Sauna Fee 3,50 EUR
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • WLAN with Internet access in rooms Provider Maxspot
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • Analogue modem connection in 95 rooms
  • Mini-bar
  • Centrally controlled ventilation
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 8,00 EUR
  • Pets permitted Fee per day 8,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Gift vouchers available for alle Arrangements
  • Porter service
  • Shuttle service to the central station Fee 25,00 EUR
  • Laundry service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • Storeroom for skiing equipment
  • Room service from 08:00.00 until 22:00.00
  • Store/mini supermarket
  • Adaptor for Chinese/US plugs

Hotel data

Hotel built in 1972, Last complete renovation 2015, Last partial renovation 2016, Number of floors 5, Total number of rooms 95, Number of single rooms 25, Number of double rooms 70, of which have 2 separate beds 8, of which have a double bed 57, of which are suitable as three-bed rooms 65, Rooms with connecting door 9, Number of suites (separate rooms) 3, Number of junior suites 2, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, Sport/leisure hotel, Holiday hotel, family-run hotel, child-friendly hotel, Family hotel, Cycling/biker hotel, Hiking hotel, Winter sports hotel, VARTA certified business hotel 13320, Certified Ski Alpine Hotel, Certified Ski Nordic Hotel, No-smoking room 94, Hypoallergenic rooms 0, Family rooms available 9, Children's beds/cots 5, DEHOGA Rating 4 DEHOGA Rating valid until 2019-09-21,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • Parking directly by the hotel Parking directly by the hotel
  • Use of an Internet terminal at the hotel Use of an Internet terminal at the hotel
Accepted payment methods

The following credit cards are accepted by Hotel Kaiseralm:

Visa Eurocard/MasterCard American Express Electronic cash Travelers' checks Billing to corporate account possible

Hotel Kaiseralm

Location and distance

Google Map

City center

0.50 km
Bischofsgrün

Airport

81.88 km
Nuremberg Airport (NUE)

Train station

20.47 km
Bayreuth Hauptbahnhof

Highway

0.00 km
A9 - Marktschorgast

Location of the hotel

The Hotel Kaiseralm is beautifully located by the edge of the forest in Bischofsgrün in the mountain range Fichtelgebirge. The town is the ideal location for outdoor activities like hiking and biking in summer and all kinds of winter sports. The Ochsenkopf North Chairlift is reachable in 10 walking minutes.

Frequently asked questions about Hotel Kaiseralm

Does Hotel Kaiseralm offer free WLAN in the room?
The WLAN in the hotel is chargeable and has the following prices:
  • WLAN with Internet access in lobby
  • WLAN with Internet access in rooms Provider Maxspot
Does Hotel Kaiseralm offer parking spaces for guests?
Guests of the Hotel Kaiseralm can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel Fee per 24 hours 8,00 EUR
  • Garage is a 2-minute walk away
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel
Can I have breakfast in Hotel Kaiseralm?
Yes, in the Hotel Kaiseralm you can enjoy the breakfast offer from 7:00 clock to 10:00 clock.
What is the average rating of Hotel Kaiseralm?
Hotel Kaiseralm was rated 8.6 by 17 guests on average.
Which service in the Hotel Kaiseralm is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Kaiseralm?
94.1 % of HRS guests recommend the Hotel Kaiseralm for their next stay.
At what time can you check in at the Hotel Kaiseralm at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 20.5 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 81.9 km from the hotel.
What are the advantages of booking the Hotel Kaiseralm via HRS?
HRS customers receive the following benefits when they book the Hotel Kaiseralm:
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
.
Is there a restaurant in the Hotel Kaiseralm?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Kaiseralm belongs to the barrier-free hotels in Bischofsgrün.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Kaiseralm do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Kaiseralm free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Kaiseralm?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.6

17 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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