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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
9

3 Evaluations

Show all reviews

City center 2.50 km Train station 7.00 km Airport 53.22 km
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Your HRS offer

Dbl. from €158.41

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Parking directly by the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room

   

Important information

Style of hotel and ambience

Enjoy the fantastic view over Lake Lucerne or the Swiss Alps from all rooms. In the entire hotel guests have access to the internet via WLAN free of charge. Visit the spa with sauna and steam bath, heated outside pool and private access to the lake for a moment of relaxation and recreation. Regional specialities and classics with a modern twist are served on the lake side terrace and in the restaurant with a fabulous view over Lake Lucerne and the surrounding mountains.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 CHF
  • Car park is directly by hotel
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 07:00.00 until 22:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Outdoor swimming pool
  • Sauna Fee 0 CHF
  • Turkish bath Hourly rate 0 CHF
  • Sun umbrellas Fee 0,00 CHF
  • Canvas chairs at the beach Fee 0,00 CHF
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 CHF Fee per day 0 CHF
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Emergency back-up generators

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 CHF
  • Cable TV
  • TV remote control
  • Radio
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 20,00 CHF
  • Pets permitted Fee per day 20,00 CHF
  • Hotel safe
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 0,00 CHF
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room
  • Room service from 00:00.00 until 00:00.00

Hotel data

Hotel built in 1988, Last complete renovation 2011, Last partial renovation 2016, Number of floors 5, Total number of rooms 42, Number of single rooms 7, Number of double rooms 35, of which have 2 separate beds 0, Rooms with connecting door 2, Number of junior suites 3, Hotel closed from 2009-12-05 to 2010-01-05, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Renovation work planned 2010-11-20 to 2011-02-28, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, Health and beauty hotel, family-run hotel, Family hotel, Hiking hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 42, DEHOGA Rating 4 DEHOGA Rating valid until 2019-08-05,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 11:00

Free for HRS guests:
  • Parking directly by the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Kastanienbaum Swiss Quality Seehotel:

 Visa  Eurocard/MasterCard  American Express  Electronic cash

Kastanienbaum Swiss Quality Seehotel

Location and distance

Google Map

City center

2.50 km
Horw

Airport

53.22 km
Zürich Airport (ZRH)

Train station

7.00 km
Luzern

Location of the hotel

Located on the quiet “Horw” peninsula, you reach the city centre of Lucerne within just 10 minutes. Here, the old town awaits you with its historic landmarks as well as with an exquisite shopping experience. The centre of Lucerne can be reached by boat or by public bus.

Frequently asked questions about Kastanienbaum Swiss Quality Seehotel

Does Kastanienbaum Swiss Quality Seehotel offer free WLAN in the room?
Free WLAN in the room is available to all Kastanienbaum Swiss Quality Seehotel guests.
Does Kastanienbaum Swiss Quality Seehotel offer parking spaces for guests?
Guests of the Kastanienbaum Swiss Quality Seehotel can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 0,00 CHF
  • Parking directly by the hotel
Can I have breakfast in Kastanienbaum Swiss Quality Seehotel?
Yes, in the Kastanienbaum Swiss Quality Seehotel you can enjoy the breakfast offer from 7:00 clock to 10:00 clock.
What is the average rating of Kastanienbaum Swiss Quality Seehotel?
Kastanienbaum Swiss Quality Seehotel was rated 9.0 by 3 guests on average.
Which service in the Kastanienbaum Swiss Quality Seehotel is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Sleep comfort were rated particularly well.
What percentage of the guests recommend the Kastanienbaum Swiss Quality Seehotel?
100 % of HRS guests recommend the Kastanienbaum Swiss Quality Seehotel for their next stay.
At what time can you check in at the Kastanienbaum Swiss Quality Seehotel at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 7 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 53.2 km from the hotel.
What are the advantages of booking the Kastanienbaum Swiss Quality Seehotel via HRS?
HRS customers receive the following benefits when they book the Kastanienbaum Swiss Quality Seehotel:
  • Parking directly by the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room
.
Is there a restaurant in the Kastanienbaum Swiss Quality Seehotel?
The hotel has its own restaurant.
Is the hotel barrier-free?
Kastanienbaum Swiss Quality Seehotel is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Kastanienbaum Swiss Quality Seehotel do not have their own air conditioning.
Is it possible to cancel my booking at the Kastanienbaum Swiss Quality Seehotel free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Kastanienbaum Swiss Quality Seehotel the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Kastanienbaum Swiss Quality Seehotel?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

9

3 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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