Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Kastens Hotel Luisenhof (Hanover)

9.1

12 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Kastens Hotel Luisenhof (Hanover)
Kastens Hotel Luisenhof (Hanover)
Kastens Hotel Luisenhof (Hanover)
Kastens Hotel Luisenhof (Hanover)
Kastens Hotel Luisenhof (Hanover)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €159.00 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Kastens Hotel Luisenhof (Hanover)

  • Bike rental
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water

Important information

Style of hotel and ambience

Look forward to an unforgettable stay at the luxurious Kastens Hotel Luisenhof. The elegant 5 star-Superior-Hotel is characterised by inimitable comfort and modern amenities.

Location of the hotel

The hotel welcomes you in the heart of the city, near Kröpcke square and the main train station, along shopping facilities and the Opera. The Maschsee invites you to take a stroll along the shore.

Reception open
During the week
Occupied 24 hours a day

At weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Kastens Hotel Luisenhof (Hanover):

Japan Credit Bureau Mastercard American Express Visa Electronic cash Billing to corporate account possible

Service & facilities

  • Elevator
  • Mobile phone reception
  • Reception (lobby)
  • Executive/Business floor
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Secure parking
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 18,00 EUR
  • Garage in hotel Price/Day 18,00 EUR
  • Parking Price/Day 18,00 EUR
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hallways
  • Video surveillance of hotel lobby
  • Fire alarm
  • Video surveillance of entrances
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Video surveillance recorded 24 hrs a day
  • Hotel has emergency lighting
  • Hotel staff trained in first aid
  • Building meets all current local/state/country building codes
  • Parking areas patrolled
  • Hotel complies with country/state/local fire prevention laws
  • Sauna: Price 6,00 EUR
  • Turkish bath: Price 6,00 EUR
  • Fitness room:
  • Health and beauty center: 17:00 - 22:00
  • Fitness centre: Price 6,00 EUR
  • Breakfast: 06:30 - 10:00
  • Café/Bistro
  • Vegetarian food available
  • Hotel bar
  • Diabetic food available
  • Open-air restaurant/Beer garden, etc.
  • Halal food available
  • Restaurant(s): 1
    12:00 - 14:00
    18:00 - 22:00

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 3
  • Satellite TV
  • TV with international news channel
  • TV remote control
  • Telephone on the desk
  • Telephone by the bed
  • Radio
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Analogue modem connection in 149 rooms
  • Hairdryer
  • Windows for opening
  • Bathroom with window
  • Plan of emergency exits
  • Bathrobes
  • Separate luggage storage
  • Bathroom with bathtub
  • Full-length mirror
  • Soundproof windows
  • Emergency information
  • Bathroom with shower
  • Desk
  • Minibar
  • Seating area
  • Room safe
  • Make-up mirror
  • Temperature controls: : 149
  • Individually controlled ventilation: : 149

In-house services

  • Shoe-polishing machine
  • Shoe-polishing service
  • Laundry service
  • Room-Service: 00:00 - 23:59
  • Bike rental
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Express check-out
  • Car rental
  • Sightseeing tours
  • Classic concierge service
  • Limousinenservice
  • Porter service:
  • Hairdresser/Barber
  • Secretarial services
  • Business Center
  • Free daily newspapers
  • Pets permitted: Price/Day: 15,00 EUR
  • Safety deposit boxes at reception
  • Hotel safe
  • Air conditioning in public areas
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 10
  • Conference facilities for up to 436 people
  • WiFi in all conference rooms
  • Elevator-service available

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Kastens Hotel Luisenhof (Hanover)

Kastens Hotel Luisenhof (Hanover): Location and distance

Airport : 10.00 km

Highway : 2.59 km - A37 - Messeschnellweg - Pferdeturm

Frequently asked questions about Kastens Hotel Luisenhof (Hanover)

Does Kastens Hotel Luisenhof offer free WLAN in the room?

Free WLAN in the room is available to all Kastens Hotel Luisenhof guests.

Does Kastens Hotel Luisenhof offer parking spaces for guests?

Guests of the Kastens Hotel Luisenhof can use the following parking options.
  • Hotel-owned car park
  • Secure parking
  • Parking areas patrolled

Can I have breakfast in Kastens Hotel Luisenhof?

Yes in the Kastens Hotel Luisenhof you can enjoy the breakfast offer.

What is the average rating of Kastens Hotel Luisenhof?

Kastens Hotel Luisenhof was rated 9.1 by 12 guests on average.

Which service in the Kastens Hotel Luisenhof is particularly well rated?

Restaurant quality, Friendliness of the staff and Cleanliness were rated particularly well.

What percentage of the guests recommend the Kastens Hotel Luisenhof?

100 % of HRS guests recommend the Kastens Hotel Luisenhof for their next stay.

How far is the nearest airport?

The nearest airport is 10 km from the hotel.

What are the advantages of booking the Kastens Hotel Luisenhof via HRS?

HRS customers receive the following benefits when they book the Kastens Hotel Luisenhof:
  • Bike rental
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
.

Is there a restaurant in the Kastens Hotel Luisenhof?

The hotel has its own restaurant.

Is the hotel barrier-free?

Kastens Hotel Luisenhof belongs to the barrier-free hotels in Hanover.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Kastens Hotel Luisenhof are equipped with their own air conditioning.

Is it possible to cancel my booking at the Kastens Hotel Luisenhof free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Kastens Hotel Luisenhof the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Kastens Hotel Luisenhof?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa
  • Electronic cash
  • Billing to corporate account possible

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9.1

12 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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29.08.22

9.5 Excellent

Positive The hotel is very close to the central railway station and connects very well to the entire city Negative NA