Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Kobe Bay Sheraton Hotel and Towers (Kobe-shi)

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Kobe Bay Sheraton Hotel and Towers (Kobe-shi)
Kobe Bay Sheraton Hotel and Towers (Kobe-shi)
Kobe Bay Sheraton Hotel and Towers (Kobe-shi)
Kobe Bay Sheraton Hotel and Towers (Kobe-shi)
Kobe Bay Sheraton Hotel and Towers (Kobe-shi)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Located on Rokko Island with stunning views of Rokko Mountain, Kobe Bay Sheraton Hotel and Towers is the ideal location to explore the surrounding area. Nearby attractions include Universal Studios Japan and Kobe Convention Center. Kobe Bay Sheraton Hotel & Towers is the ideal destination for both business and leisure travelers alike, offering spacious and stylish accommodation, all with mountain or ocean views, as well as thoughtful amenities to enhance your stay. Relax at our hotel's state-of -the-art fitness center including fully-equipped gym, outdoor tennis courts, indoor pool and onsen spa. Children can play in our 'Kobe Sweets Kids Land' with toys and books available for their enjoyment. After a busy day in Kobe, Japan, guests can recharge at a variety of local and international restaurants, including our panoramic 21st floor restaurant, vibrant coffee house and room service. Those looking to host a business meeting or special event in Kobe, Japan can select from 13 unique venues coupled with impeccable service, the latest technology and bespoke planning services to ensure a successful day. Additional hotel facilities include free Wi-Fi, complimentary parking for stay guests and a barber's shop.

Location of the hotel

No information available

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Kobe Bay Sheraton Hotel and Towers (Kobe-shi):

American Express Visa Japan Credit Bureau Mastercard

Service & facilities

  • Elevator
  • Executive/Business floor
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Indoor swimming pool:
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar
  • Café/Bistro

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Pay TV
  • DVD player
  • Telephone in the bathroom
  • Cable TV
  • Voicemail
  • TV with international news channel
  • TV remote control
  • Bathroom with bathtub
  • Desk
  • Hairdryer
  • Make-up mirror
  • Room safe
  • Minibar
  • Bathrobes
  • Centrally controlled air conditioning
  • Temperature controls:
  • Fridge
  • Ironing machine for pants
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Classic concierge service
  • Free daily newspapers
  • Hairdresser/Barber
  • Business Center
  • Ice machine
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Conference facilities for up to 13 people

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Kobe Bay Sheraton Hotel and Towers (Kobe-shi)

Kobe Bay Sheraton Hotel and Towers (Kobe-shi): Location and distance

City center : 7.00 km - Kobe

Airport : 215.00 km - Chubu Centrair International Airport

Frequently asked questions about Kobe Bay Sheraton Hotel and Towers (Kobe-shi)

Does Kobe Bay Sheraton Hotel and Towers offer parking spaces for guests?

Guests of the Kobe Bay Sheraton Hotel and Towers can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Kobe Bay Sheraton Hotel and Towers?

Unfortunately the Kobe Bay Sheraton Hotel and Towers does not offer breakfast for guests.

How far is the nearest airport?

The nearest airport is 215 km from the hotel.

What are the advantages of booking the Kobe Bay Sheraton Hotel and Towers via HRS?

HRS customers receive the following benefits when they book the Kobe Bay Sheraton Hotel and Towers:
.

Is there a restaurant in the Kobe Bay Sheraton Hotel and Towers?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Kobe Bay Sheraton Hotel and Towers is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Kobe Bay Sheraton Hotel and Towers are equipped with their own air conditioning.

Is it possible to cancel my booking at the Kobe Bay Sheraton Hotel and Towers free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Kobe Bay Sheraton Hotel and Towers?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • Mastercard
  • Discover

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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