Hotel BIG MAMA Dortmund
Airport 10.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €94.60 Double room €0.00
Your travel dates
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Free for HRS guests in the hotel BIG MAMA Dortmund
- 1 bottle of mineral water
- Free WiFi
Important information
Style of hotel and ambience
BIG MAMA Dortmund is the central hotel for your Dortmund trip: Central location directly at Dortmund main station, really good beds and a #mamamade breakfast.
Location of the hotel
Centrally located in Dortmund, just a stone’s throw from the city’s main train station, this hotel is perfectly placed for guests wishing to experience all the major attractions of the area.
Reception open
During the week
Occupied 24 hours a day
At weekends
Occupied 24 hours a day
Check-In: 15:00
Check-Out: 11:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel BIG MAMA Dortmund:
Service & facilities
- Reception (lobby)
- Mobile phone reception
- Elevator
- Public internet terminal:
- WiFi with internet access in lobby
- Parking with charging facility for electric cars
- Secure parking for bicycles/motorbikes
- Secure parking
- Garage in hotel Price/Day 14,00 EUR
- Parking Price/Day 14,00 EUR
- Hotel-owned car park
- EV charging station
- Fire alarm
- Video surveillance of entrances
- Video surveillance of hallways
- Smoke detectors
- Video surveillance of hotel lobby
- Parking area equipped with lights
- Audible smoke alarm in hallways
- Audible smoke alarms in guest rooms
- Guest room doors self-closing
- Emergency exits for each floor
- Guest rooms accessed by interior entrances
- Seating
- Parking site
- Background music
- Sightseeing tours
- Breakfast:
- Hotel bar
Room facilities
- TV remote control
- TV with international news channel
- Satellite TV
- WiFi in all rooms
- Make-up mirror
- Separate luggage storage
- Soundproof windows
- Heated towel rack in bathroom
- Plan of emergency exits
- Bathroom with shower
- Desk
- Windows for opening
- Hairdryer
- Full-length mirror
- Bathroom with window
- Bathroom with bathtub
- Room safe
- Fridge in 45 rooms
- Waterboiler
- Coffee machine/Tea-maker in 45 rooms
- Closet
- Bed height adjustable
- Bed width adjustable
- Reading light
- Garderobe
- Aircondition remote control
- Coat-hook in bathroom
- Luggage rack
- Free tea supplies in room
In-house services
- 1 bottle of mineral water
- Free WiFi
- Express check-out
- Large dogs permitted: Price/Day: 10,00 EUR
- Pets permitted: Price/Day: 10,00 EUR
- Hotel safe
- Vending machine for beverages
- Trips
- Information-Service
- Newspaper
- Number of group-work rooms: 1
Hotel BIG MAMA Dortmund
Hotel BIG MAMA Dortmund: Location and distance
Frequently asked questions about Hotel BIG MAMA Dortmund
Does Hotel BIG MAMA Dortmund offer free WLAN in the room?
Free WLAN in the room is available to all Hotel BIG MAMA Dortmund guests.
Does Hotel BIG MAMA Dortmund offer parking spaces for guests?
Guests of the Hotel BIG MAMA Dortmund can use the following parking options.
- Hotel-owned car park
- Parking with charging facility for electric cars
- Secure parking for bicycles/motorbikes
- Secure parking
Can I have breakfast in Hotel BIG MAMA Dortmund?
Yes in the Hotel BIG MAMA Dortmund you can enjoy the breakfast offer.
What is the average rating of Hotel BIG MAMA Dortmund?
Hotel BIG MAMA Dortmund was rated 8.9 by 4 guests on average.
Which service in the Hotel BIG MAMA Dortmund is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Sleep comfort were rated particularly well.
What percentage of the guests recommend the Hotel BIG MAMA Dortmund?
100 % of HRS guests recommend the Hotel BIG MAMA Dortmund for their next stay.
How far is the nearest airport?
The nearest airport is 10 km from the hotel.
What are the advantages of booking the Hotel BIG MAMA Dortmund via HRS?
HRS customers receive the following benefits when they book the Hotel BIG MAMA Dortmund:
- 1 bottle of mineral water
- Free WiFi
Is there a restaurant in the Hotel BIG MAMA Dortmund?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel BIG MAMA Dortmund is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel BIG MAMA Dortmund do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel BIG MAMA Dortmund free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel BIG MAMA Dortmund the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel BIG MAMA Dortmund?
You can pay at the hotel with the following means of payment:
- Mastercard
- American Express
- Visa
- Billing to corporate account possible
- Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..