Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
City center 4.18 km Airport 3.62 km
1/1 Hotel Krystal Puerto Vallarta

Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.


Important information

Style of hotel and ambience

The Krystal Puerto Vallarta is a 25 acre hacienda style property with 2.5 miles of golden beachfront beautiful Colonial architecture cobblestone streets Mexican aqueducts 3 large pools and over 40 bubbling fountains. With the refreshing atmosphere and extraordinary service you will truly experience the sensation of being in a real Mexican Hacienda. The unique combination of rooms services and facilities allow the Krystal Vallarta to be Three Hotels in One. With rooms ranging from spacious Family Rooms to romantic private Villa Suites and a selection of delectable restaurants leisure guests are able to relax on the perfect vacation they are looking for. Meanwhile clients are able to stay connected with the complimentary Wi-Fi as well as Continental Breakfast and daily hors doerves provided by the Krystal Club Rooms. Finally groups private events and weddings are able to hold their ideal event with extensive meeting and banquet facilities and many beautiful garden and beach areas. Enjoy the Mexican hospitality just north of the magical Puerto Vallarta El Centro right in the heart of the Hotel Zone and between the most modern and newest malls in the destination. -Get a take care pack at check-in -All rooms and public areas clean and certified by Cristal International Standards with the program -Stay Safe and Clean with strategic alliance of Ecolab Ecolab. -Rooms: A special procedure is carried out in the areas of greatest contact. Deep cleaning and continuous disinfection from access handles. -Food and Beberage: Continuous cleaning and disinfection of 100PCT -Public areas: Continuous cleaning and disinfection in all hotel access. -Collaborator Areas: Special training and training for our collaborators. Use of disinfectant gel mouthguards gloves and constant hand washing.

Service & facilities

  • Elevator
  • Hotel-owned car park
  • Marked disabled parking space
  • Executive/business floor
  • Hotel bar
  • Café/bistro
  • Children's playground
  • Outdoor swimming pool
  • Sauna
  • Solarium
  • Whirlpool
  • Health and beauty center
  • Automatic emergency wake-up alarm
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre

Room facilities

  • Easy access for wheelchairs
  • Easy access for wheelchairs

In-house services

  • Safety deposit boxes at reception
  • ATM
  • Porter service
  • Business center
  • Car rental
  • Sightseeing tours
  • Room service
  • Hairdresser/barber
  • Babysitter

Hotel data

Hotel built in 1900, Last complete renovation 1900, Number of floors 8, Total number of rooms 453, Number of single rooms 279, Number of double rooms 174, Rooms with connecting door 112, Number of suites (separate rooms) 3, Earliest check-in 15:00, Latest check-out 13:00, Number of luxury rooms 0, Hotel, Bed-and-breakfast hotel, Trade fair/conference hotel, Spa clinic, child-friendly hotel, No-smoking room 0,

Reception open
Not occupied

Reception manned at weekends
Not occupied

Check-In : 15:00
Check-Out : 13:00

Accepted payment methods

The following credit cards are accepted by Hotel Krystal Puerto Vallarta:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Hotel Krystal Puerto Vallarta

Location and distance

Google Map

City center

4.18 km
Puerto Vallarta


3.62 km
Licenciado Gustavo Díaz Ordaz International Airport (PVR)

Location of the hotel

Frequently asked questions about Hotel Krystal Puerto Vallarta

Does Hotel Krystal Puerto Vallarta offer free WLAN in the room?
The WLAN in the hotel is chargeable and has the following prices:
  • WLAN with Internet access in lobby
Does Hotel Krystal Puerto Vallarta offer parking spaces for guests?
Guests of the Hotel Krystal Puerto Vallarta can use the following parking options.
  • Hotel-owned car park
Can I have breakfast in Hotel Krystal Puerto Vallarta?
Unfortunately the Hotel Krystal Puerto Vallarta does not offer breakfast for guests.
At what time can you check in at the Hotel Krystal Puerto Vallarta at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 13:00 clock.
How far is the nearest airport?
The nearest airport is 3.6 km from the hotel.
What are the advantages of booking the Hotel Krystal Puerto Vallarta via HRS?
Unfortunately the Hotel Krystal Puerto Vallarta does not offer any advantages for HRS guests.
Is there a restaurant in the Hotel Krystal Puerto Vallarta?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel Krystal Puerto Vallarta belongs to the barrier-free hotels in Puerto Vallarta.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Krystal Puerto Vallarta do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Krystal Puerto Vallarta free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Krystal Puerto Vallarta?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..