Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
City center 2.96 km Train station 3.00 km Airport 41.64 km
1/20 Hotel Le Palafitte
2/20 Hotel Le Palafitte
3/20 Hotel Le Palafitte
4/20 Hotel Le Palafitte
5/20 Hotel Le Palafitte
6/20 Hotel Le Palafitte
7/20 Hotel Le Palafitte
8/20 Hotel Le Palafitte
9/20 Hotel Le Palafitte
10/20 Hotel Le Palafitte
11/20 Hotel Le Palafitte
12/20 Hotel Le Palafitte
13/20 Hotel Le Palafitte
14/20 Hotel Le Palafitte
15/20 Hotel Le Palafitte
16/20 Hotel Le Palafitte
17/20 Hotel Le Palafitte
18/20 Hotel Le Palafitte
19/20 Hotel Le Palafitte
20/20 Hotel Le Palafitte

Your HRS offer

Dbl. from €566.34

HRS price assurance

If you find a better offer, we will refund you the difference.


Free for HRS guests:
  • Parking directly by the hotel
  • Bike rental
  • WiFi in room

Important information

Style of hotel and ambience

Stylish, luxurious, unforgettable, you will never want to leave this unique hotel. It was built on piles in Lake Neuchâtel, in the finest design. Here, you are idyllically accommodated in lake and shore pavilions, in an upscale, comfortable ambience. Every corner of the interior delights you with glamorous charm. The restaurant is also first-class and offers a lake terrace in the summer.

Service & facilities

  • Reception (lobby)
  • Public Internet terminal Hourly rate 0 CHF
  • Hotel-owned car park Fee per 24 hours 0,00 CHF
  • Car park is directly by hotel
  • Security patrolled car park
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 07:00.00 until 22:00.00
  • Hotel bar
  • Garden/park
  • Whirlpool Hourly rate 0 CHF
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 CHF
  • Breakfast
  • Vegetarian food available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 CHF Provider 38
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • TV remote control
  • Internet TV
  • Radio
  • CD player
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • ISDN connection in 38 rooms
  • Analogue modem connection in 38 rooms
  • Room safe
  • Mini-bar
  • Centrally controlled air conditioning
  • Temperature controls in 38 rooms
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 30 CHF
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • DVD/video rental
  • Gift vouchers available for Logis/Restaurant
  • Express check-out
  • Porter service Cost per item 0 CHF
  • Free daily newspapers
  • Shuttle service to the central station Fee 15 CHF
  • Shuttle service to the airport Fee 500 CHF
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Parking directly by the hotel
  • Bike rental
  • WLAN in room
  • Room service from 00:00.00 until 00:00.00
  • Childcare from age # Hourly rate 30 CHF
  • Babysitter Hourly rate 30,00 CHF

Hotel data

Hotel built in 2002, Last partial renovation 2005, Number of floors 1, Total number of rooms 40, Number of single rooms 40, Number of double rooms 40, of which have 2 separate beds 8, of which have a double bed 10, of which are suitable as three-bed rooms 40, Rooms with connecting door 2, Number of junior suites 40, Number of rooms with air conditioning 40, Reception manned 24 hours a day, Earliest check-in 16:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 40, Number of business rooms 40, Hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, Aparthotel, Holiday hotel, Certified Design Hotel, Certified Luxury Hotel, No-smoking room 24, Family rooms available 40, Children's beds/cots 5, Extra-long (over 2m) beds in 40 rooms, DEHOGA Rating 5 DEHOGA Rating valid until 2018-12-03,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 16:00
Check-Out : 12:00

Free for HRS guests:
  • Parking directly by the hotel Parking directly by the hotel
  • Bike rental Bike rental
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Le Palafitte:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.) Electronic cash Billing to corporate account possible

Hotel Le Palafitte

Location and distance

Google Map

City center

2.96 km
Neuchâtel (Neuenburg)


41.64 km
Bern Belp Airport (BRN)

Train station

3.00 km
Hbf Neuchatel


0.10 km

Location of the hotel

The Hôtel Palafitte is located in Neuchâtel, right next to the same-named lake. Stroll along the shore to the picturesque old town. It enchants you with its medieval charm. The beautiful castle complex of Château de Neuchâtel (3.5 km) and the bordering Collegiate Church have gracefully defined the townscape ever since the 12th century.

Frequently asked questions about Hotel Le Palafitte

Does Hotel Le Palafitte offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Le Palafitte guests.
Does Hotel Le Palafitte offer parking spaces for guests?
Guests of the Hotel Le Palafitte can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 0,00 CHF
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel
Can I have breakfast in Hotel Le Palafitte?
Yes in the Hotel Le Palafitte you can enjoy the breakfast offer.
At what time can you check in at the Hotel Le Palafitte at the earliest?
Check-in is possible from 16:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 41.6 km from the hotel.
What are the advantages of booking the Hotel Le Palafitte via HRS?
HRS customers receive the following benefits when they book the Hotel Le Palafitte:
  • Parking directly by the hotel
  • Bike rental
  • WLAN in room
Is there a restaurant in the Hotel Le Palafitte?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Le Palafitte belongs to the barrier-free hotels in Neuchâtel.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Le Palafitte are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Le Palafitte free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Le Palafitte the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Le Palafitte?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..