Lotte Hotel Hanoi
City center 4.00 km Train station 4.00 km
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
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Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €130.64 Double room €0.00
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Free for HRS guests in the hotel Lotte Hotel Hanoi
- Free WiFi
- Personal daily newspaper for every room
- Parking directly by the hotel
- Free use of the sauna
- 1 bottle of mineral water
- Free garage in or directly by hotel
Important information
Style of hotel and ambience
Situated on the upper part of the magnificent 65-floor building, LOTTE Hotel Hanoi sets a new standard of a 5-star hotel in Hanoi with its luxurious 318 guest rooms.
Location of the hotel
LOTTE Hotel Hanoi is centrally located in the embassy district of Ba Dinh, connecting the Old Town where history is still kept alive and the New Business District, the symbol of Hanoi's future.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 15:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Lotte Hotel Hanoi:
Service & facilities
- Elevator
- Reception (lobby)
- Executive/Business floor
- WiFi with internet access in lobby Price/Hour 0,00 VND
- WiFi with internet access in lobby Price/Day 0,00 VND
- Car park is directly by hotel
- Coach parking space at hotel
- Marked disabled parking space
- Secure parking
- Security patrolled car park
- Hotel-owned car park
- Garage in hotel
- Video surveillance of hallways
- Security guards
- Video surveillance of hotel lobby
- Automatic emergency wake-up alarm
- Smoke detectors
- Sprinkler system
- Fire alarm
- Video surveillance of entrances
- Visual alarms for the deaf/hard of hearing in hallways
- Building meets all current local/state/country building codes
- Parking area equipped with lights
- All guest rooms equipped with sprinklers
- Hotel has emergency lighting
- Visual alarms for the deaf/hard of hearing in public areas
- Video surveillance recorded 24 hrs a day
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Parking areas patrolled
- Hotel complies with country/state/local fire prevention laws
- Hallways equipped with fire exstinguishers
- Emergency backup generators
- Guest room doors self-closing
- Visual alarms for the deaf/hard of hearing in guest rooms
- Automated external defibrillator on site (AED)
- Hotel stairways ventilated
- Hotel staff trained in first aid
- Guest rooms accessed by interior entrances
- Smoke detectors in all rooms
- Audible smoke alarms in guest rooms
- Emergency exits for each floor
- Audible smoke alarm in hallways
- Menu
Room facilities
- Wheelchair users can check door widths at reception
- Special facilities for the disabled (visually impaired/deaf)
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
- Cable TV
- Satellite TV
- Telephone on the desk
- Telephone by the bed
- Pay TV
- Telephone in the bathroom
- TV remote control
- Voicemail
- Radio
- TV with international news channel
- WiFi in all rooms Price/Hour 0,00 VND
- WiFi in all rooms Price/Day 0,00 VND
- Separate luggage storage
- Room safe
- Desk
- Make-up mirror
- Hairdryer
- Bathrobes
- Full-length mirror
- Plan of emergency exits
- Bathroom with shower
- Emergency information
- Minibar
- Seating area
- Soundproof windows
- Bathroom with bathtub
- Temperature controls: : 318
- Chinese TV channel
- Free tea supplies in room
- Complimentary slippers provided in room
In-house services
- Shoe-polishing service
- Laundry service
- Free WiFi
- Personal daily newspaper for every room
- Parking directly by the hotel
- Free use of the sauna
- 1 bottle of mineral water
- Free garage in or directly by hotel
- Limousinenservice
- Sightseeing tours
- Car rental
- Classic concierge service
- Porter service:
- Business Center
- Hairdresser/Barber
- Ice machine
- Air conditioning in public areas
- Safety deposit boxes at reception
- Hotel safe
- ATM
- In-house interpreting system
- Audiovisual conference equipment
- WiFi in all conference rooms Price/Hour 0,00 VND
- WiFi in all conference rooms Price/Day 0,00 VND
- Number of conference rooms: 3
- Conference facilities for up to 2000 people
Lotte Hotel Hanoi
Lotte Hotel Hanoi: Location and distance
Frequently asked questions about Lotte Hotel Hanoi
Does Lotte Hotel Hanoi offer free WLAN in the room?
Free WLAN in the room is available to all Lotte Hotel Hanoi guests.
Does Lotte Hotel Hanoi offer parking spaces for guests?
Guests of the Lotte Hotel Hanoi can use the following parking options.
- Hotel-owned car park
- Coach parking space at hotel
- Marked disabled parking space
- Secure parking
- Security patrolled car park
- Parking areas patrolled
- Parking directly by the hotel
Can I have breakfast in Lotte Hotel Hanoi?
Unfortunately the Lotte Hotel Hanoi does not offer breakfast for guests.
How far is the nearest train station?
The next station is 4 km away from the accommodation.
What are the advantages of booking the Lotte Hotel Hanoi via HRS?
HRS customers receive the following benefits when they book the Lotte Hotel Hanoi:
- Free WiFi
- Personal daily newspaper for every room
- Parking directly by the hotel
- Free use of the sauna
- 1 bottle of mineral water
- Free garage in or directly by hotel
Is there a restaurant in the Lotte Hotel Hanoi?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Lotte Hotel Hanoi belongs to the barrier-free hotels in Hanoi.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Lotte Hotel Hanoi are equipped with their own air conditioning.
Is it possible to cancel my booking at the Lotte Hotel Hanoi free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Lotte Hotel Hanoi the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Lotte Hotel Hanoi?
You can pay at the hotel with the following means of payment:
- American Express
- Japan Credit Bureau
- Mastercard
- Visa
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..