Hotel Meliá Hanoi
City center 2.00 km Train station 1.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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HRS awardedX
Green Stay This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.
Carbon
A5.02
kg CO2/night
Water
D1704.01
liter/night
Waste
D2.36
kg/night
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
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Single room Standard tariff Double room €0.00
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Free for HRS guests in the hotel Meliá Hanoi
- Use of sun lounger during your stay
- Free WiFi
- Parking directly by the hotel
- Personal daily newspaper for every room
- 1 bottle of mineral water
- Free use of the sauna
- Late check-out (until 3pm local time)
Important information
Style of hotel and ambience
This 5-star hotel offers easy access to the city’s main attractions, and rooms which have been designed to guarantee maximum comfort after an action-packed day in Hanoi. Meliá Hanoi offers you the perfect opportunity to try new flavors at our El Patio and El Oriental restaurants. And if you feel like exploring the city, our team will be happy to give you all the information you need to make the most of Hanoi.
- Magnificent location - The hotel is located right in the heart of downtown Hanoi
- Tourist attractions - Near the Hanoi Opera House and the Old Town
- Cham Restaurant - Savor authentic Asian cuisine in the comfort of the hotel
- The Level - Discover all the pleasures of this premium service
- Outdoor pool - Take a swim and enjoy the beautiful views of Hanoi
- Modern facilities - Modern rooms for meetings, congresses, and conventions
Location of the hotel
Close to the Hoan Kiem Lake with the Ngoc Son Temple, this hotel enjoys a favourable location in the very heart of Hanoi. Find your way through the narrow alleys of the nearby old quarter and immerse yourself in a historic atmosphere. Noi Bai International Airport is located 33 kilometres north of the hotel.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 12:00
Check-Out: 14:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Meliá Hanoi:
Service & facilities
- Elevator
- Executive/Business floor
- Reception (lobby)
- WiFi with internet access in lobby Price/Hour 12,00 VND
- Public internet terminal: Price/Hours: 12,00 VND
- Parking with charging facility for electric cars
- Security patrolled car park
- Car park is directly by hotel
- Hotel-owned car park Price/Day 0,00 VND
- Hotel-owned car park
- EV charging station
- Smoke detectors
- Video surveillance of hotel lobby
- Security guards
- Sprinkler system
- Fire alarm
- Outdoor swimming pool:
Open 07:00 - 19:00 - Fitness room:
- Health and beauty center: 08:00 - 20:00
- Beauty parlor: 08:00 - 20:00
- Fitness centre:
- Hotel bar
- Vegetarian food available
- Restaurant(s): 2
06:00 - 22:00
Room facilities
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 1
- Telephone in the bathroom
- Satellite TV
- Voicemail
- TV with international news channel
- Telephone by the bed
- WiFi in all rooms Price/Hour 15,00 VND
- DSL/Broadband internet access in 288 rooms
- Soundproof windows
- Seating area
- Emergency information
- Separate luggage storage
- Room safe
- Bathrobes
- Bathroom with shower
- Desk
- Bathroom with bathtub
- Plan of emergency exits
- Hairdryer
- Minibar
- Centrally controlled ventilation
- Centrally controlled air conditioning
- Temperature controls: : 306
- Individually controlled ventilation: : 288
- Coffee machine/Tea-maker in 306 rooms
In-house services
- Shoe-polishing service
- Laundry service
- Childcare Price/Hours: 5,00 VND
- Use of sun lounger during your stay
- Free WiFi
- Parking directly by the hotel
- Personal daily newspaper for every room
- 1 bottle of mineral water
- Free use of the sauna
- Late check-out (until 3pm local time)
- Express check-out
- Sightseeing tours
- Porter service:
- Shuttle service to the central station: Price 2,00 VND
- Shuttle service to the airport: Price 40,00 VND
- Shuttle service to the trade fair: Price 2,00 VND
- Free daily newspapers
- Evening entertainment
- Hairdresser/Barber
- Secretarial services
- Business Center
- Store/Mini supermarket
- Safety deposit boxes at reception
- Hotel safe
- Adjoining conference center
- Audiovisual conference equipment
- WiFi in all conference rooms Price/Hour 12,00 VND
- Number of conference rooms: 13
- Conference facilities for up to 1200 people
Hotel Meliá Hanoi
Hotel Meliá Hanoi: Location and distance
Frequently asked questions about Hotel Meliá Hanoi
Does Hotel Meliá Hanoi offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Meliá Hanoi guests.
Does Hotel Meliá Hanoi offer parking spaces for guests?
Guests of the Hotel Meliá Hanoi can use the following parking options.
- Hotel-owned car park
- Parking with charging facility for electric cars
- Security patrolled car park
- Parking directly by the hotel
Can I have breakfast in Hotel Meliá Hanoi?
Unfortunately the Hotel Meliá Hanoi does not offer breakfast for guests.
How far is the nearest train station?
The next station is 1 km away from the accommodation.
What are the advantages of booking the Hotel Meliá Hanoi via HRS?
HRS customers receive the following benefits when they book the Hotel Meliá Hanoi:
- Use of sun lounger during your stay
- Free WiFi
- Parking directly by the hotel
- Personal daily newspaper for every room
- 1 bottle of mineral water
- Free use of the sauna
- Late check-out (until 3pm local time)
Is there a restaurant in the Hotel Meliá Hanoi?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Meliá Hanoi belongs to the barrier-free hotels in Hanoi.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Meliá Hanoi are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Meliá Hanoi free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Meliá Hanoi the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Meliá Hanoi?
You can pay at the hotel with the following means of payment:
- American Express
- Diners Club
- Visa
- Japan Credit Bureau
- Mastercard
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..