Hotel Merchant Marco

38 Pinhai Rd., 310006 Hangzhou - Shangcheng
Dbl. from 82.00EUR incl. VAT and all fees
Free for HRS guests:
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15.10.19 - 16.10.19
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Earliest check-in 14:00
Latest check-out 12:00
Breakfast
06:30–10
Wifi
Parking not available
Hotel information

Service & facilities

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hourly rate 0 CNY
  • Secure parking
  • Security patrolled car park
  • Garage in the hotel
  • Fee per 24 hours 30 CNY
  • Hourly rate 12 CNY
  • Garage is a 0-minute walk away
  • Secure parking for bicycles/motorbikes
  • Executive/business floor
  • Restaurant(s) 3
  • Hotel bar
  • Roof garden
  • Fitness room
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Hourly rate 0 CNY
  • Fee per day 0 CNY
  • Fitness centre
  • Breakfast
  • from 06:30 o'clock
  • to 10:00 o'clock
  • Halal food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms
  • Hourly rate 0 CNY
  • Cost per day 0 CNY
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Fax connection
  • in 12 rooms
  • Room safe
  • Mini-bar
  • Fridge
  • in 245 rooms
  • Coffee machine/tea-maker
  • in 194 rooms
  • Microwave oven
  • in 2 rooms
  • Centrally controlled air conditioning
  • Temperature controls
  • in 194 rooms
  • Centrally controlled ventilation
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • in 194 rooms
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Check-out terminal
  • Porter service
  • Cost per item 0 CNY
  • Shuttle service to the airport
  • Fee 300 CNY
  • Business center
  • Car rental
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Fruit bowl
  • 1 bottle of mineral water
  • WLAN in room
  • Pets not allowed
  • Store/mini supermarket
  • Hairdresser/barber
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Mandarin log-in instructions for internet

Style of hotel and ambience

The fascinated west lake can just be seen from our lake view rooms, and only five minutes for you to walk over. Seven hundred years ago, the famous Italian traveller ,, Marco Polo arrived HangZhou as -The most beautiful and luxurious city- and was attracted by its exquisite delicacies. What better place to experience the reality of the popular Chinese saying: in heaven, there is paradise; on earth, there is HangZhou.

Hotel data

Hotel built in 2001, Last complete renovation 2013, Last partial renovation 2017, Number of floors 18, Total number of rooms 254, Number of single rooms 164, Number of double rooms 90, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Business hotel, Trade fair/conference hotel, No-smoking room 100, Mandarin speaking staff during the day

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • China UnionPay credit card
  • (Bank) transfer
Location and distance

38 Pinhai Rd., 310006 Hangzhou - Shangcheng

Location of the hotel

Ideally located on the central area of West Lake, in the heart of HangZhou bustling business distract.

Surroundings of the hotel
  • 0.14 km
  • 25.69 km

Evaluations of Merchant Marco