Mercure Hotel Dortmund City
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
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Single room Standard tariff Double room €0.00
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Free for HRS guests in the hotel Mercure Hotel Dortmund City
- Free WiFi
Important information
Style of hotel and ambience
A central but quiet location only a few meters from the pedestrian zone and Thier-Galerie and just a few metro stations to the Westfalenhallen and the stadium.
Location of the hotel
Ideally located in the centre of Dortmund, this hotel is only a few minutes’ walk away from the railway station.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 15:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Mercure Hotel Dortmund City:
Service & facilities
- Elevator
- Reception (lobby)
- WiFi with internet access in lobby
- Car park is 2-minutes walk away
- Smoke detectors
- Hotel bar
Room facilities
- Easy access for wheelchairs
- WiFi in all rooms
- Emergency information
- Bathroom with bathtub
- Plan of emergency exits
- Make-up mirror
- Hairdryer
- Centrally controlled air conditioning
In-house services
- Shoe-polishing machine
- Free WiFi
- Pets permitted:
- Safety deposit boxes at reception
Mercure Hotel Dortmund City
Mercure Hotel Dortmund City: Location and distance
Frequently asked questions about Mercure Hotel Dortmund City
Does Mercure Hotel Dortmund City offer free WLAN in the room?
Free WLAN in the room is available to all Mercure Hotel Dortmund City guests.
Does Mercure Hotel Dortmund City offer parking spaces for guests?
Guests of the Mercure Hotel Dortmund City can use the following parking options.
- Car park is 2-minutes walk away
Can I have breakfast in Mercure Hotel Dortmund City?
Unfortunately the Mercure Hotel Dortmund City does not offer breakfast for guests.
What is the average rating of Mercure Hotel Dortmund City?
Mercure Hotel Dortmund City was rated 6.1 by 8 guests on average.
Which service in the Mercure Hotel Dortmund City is particularly well rated?
Size of room, Friendliness of the staff and How willing were staff to help? were rated particularly well.
What are the advantages of booking the Mercure Hotel Dortmund City via HRS?
HRS customers receive the following benefits when they book the Mercure Hotel Dortmund City:
- Free WiFi
Is there a restaurant in the Mercure Hotel Dortmund City?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Mercure Hotel Dortmund City is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Mercure Hotel Dortmund City are equipped with their own air conditioning.
Is it possible to cancel my booking at the Mercure Hotel Dortmund City free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Mercure Hotel Dortmund City the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Mercure Hotel Dortmund City?
You can pay at the hotel with the following means of payment:
- Mastercard
- Visa
- American Express
- Japan Credit Bureau
- Diners Club
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..