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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.9

176 Evaluations

Show all reviews

City center 1.75 km Train station 1.98 km Airport 20.33 km
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Late check-out (until 3pm local time)
  • WLAN in room

   

Important information

Style of hotel and ambience

In each of the 146 rooms at the Mercure Hotel Hagen, you will find free WIFI access, tea and coffee-making facilities and a flat-screen TV. The 4-star hotel boasts eight meeting rooms for events of up to 300 people. In addition, there is a restaurant, a bar with an open fire, a sauna and a new fitness center. An undercover car park is located close to the hotel. Thanks to the central location of the hotel, you can reach the pedestrian zone quickly and easily.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Coach parking space at hotel
  • Restaurant(s) 1
  • Hotel bar
  • Sauna
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Voicemail
  • Fax connection
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Safety deposit boxes at reception
  • Porter service
  • Secretarial services
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Late check-out (until 3pm local time)
  • WLAN in room

Hotel data

Hotel built in 1981, Last complete renovation 2012, Number of floors 7, Total number of rooms 146, Number of suites (separate rooms) 1, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, English-speaking staff available during the day, Hotel, DEHOGA Rating 4 DEHOGA Rating valid until 2017-07-03,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Late check-out (until 3pm local time)
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Mercure Hotel Hagen:

 Diners Club  Visa  Eurocard/MasterCard  American Express

Mercure Hotel Hagen

Location and distance

Google Map

City center

1.75 km
Hagen

Airport

20.33 km
Dortmund Airport (DTM)

Train station

1.98 km
Hagen Hauptbahnhof

Highway

0.00 km
BAB A45 HAGEN SUED

Location of the hotel

Situated next to the civic centre, this hotel is an ideal retreat for business and private travellers. Within 20 walking minutes, you can arrive in the city centre. The cave Dechenhöhle can be reached within 14 kilometres. In about 25 kilometres, you can arrive at Dortmund Airport.

Frequently asked questions about Mercure Hotel Hagen

Does Mercure Hotel Hagen offer free WLAN in the room?
Free WLAN in the room is available to all Mercure Hotel Hagen guests.
Does Mercure Hotel Hagen offer parking spaces for guests?
Guests of the Mercure Hotel Hagen can use the following parking options.
  • Hotel-owned car park
Can I have breakfast in Mercure Hotel Hagen?
Unfortunately the Mercure Hotel Hagen does not offer breakfast for guests.
What is the average rating of Mercure Hotel Hagen?
Mercure Hotel Hagen was rated 7.9 by 176 guests on average.
Which service in the Mercure Hotel Hagen is particularly well rated?
Friendliness of the staff, How willing were staff to help? and The quality of breakfast were rated particularly well.
What percentage of the guests recommend the Mercure Hotel Hagen?
85.2 % of HRS guests recommend the Mercure Hotel Hagen for their next stay.
At what time can you check in at the Mercure Hotel Hagen at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 2 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 20.3 km from the hotel.
What are the advantages of booking the Mercure Hotel Hagen via HRS?
HRS customers receive the following benefits when they book the Mercure Hotel Hagen:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Late check-out (until 3pm local time)
  • WLAN in room
.
Is there a restaurant in the Mercure Hotel Hagen?
The hotel has its own restaurant.
Is the hotel barrier-free?
Mercure Hotel Hagen is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Mercure Hotel Hagen do not have their own air conditioning.
Is it possible to cancel my booking at the Mercure Hotel Hagen free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Mercure Hotel Hagen the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Mercure Hotel Hagen?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

7.9

176 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Giralt B. Business traveler

22.09.20

7.5 Good

Negative German covers are too short Comment from the hotel
Dear Giralt, thank you very much for your rating. Best wishes your team from Mercure Hotel Hagen