Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

58 Evaluations

Show all reviews

City center 0.47 km Train station 0.53 km Airport 50.31 km
1/16 Mercure Hotel Heilbronn
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room


Important information

Style of hotel and ambience

The Mercure Hotel Heilbronn is characterized by classic style, space, and excellent service. Indulge in international delights, and try one of the select wines in the inviting bar. Your stylish room features all modern amenities. Morning, look forward to a superb breakfast.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 2
  • Hotel bar
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Express check-out
  • Business center
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel data

Hotel built in 2014, Last complete renovation 2014, Number of floors 4, Total number of rooms 136, Rooms with connecting door 4, Number of suites (separate rooms) 6, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, No-smoking room 136, DEHOGA Rating 4 DEHOGA Rating valid until 2017-11-30,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Mercure Hotel Heilbronn:

 Visa  Eurocard/MasterCard  American Express

Mercure Hotel Heilbronn

Location and distance

Google Map

City center

0.47 km


50.31 km
Stuttgart Airport (STR)

Train station

0.53 km
Heilbronn Hauptbahnhof

Location of the hotel

The hotel enjoys a prime location in Heilbronn, only a short distance from the banks of the Neckar River, the Stadtbad Soleo public pool, and the theatre. At the doorstep is the historic tower Bollwerksturm, which once served as prison for alleged witches. The central station is 1 km away; from there, you have connection to Stuttgart.

Frequently asked questions about Mercure Hotel Heilbronn

Does Mercure Hotel Heilbronn offer free WLAN in the room?
Free WLAN in the room is available to all Mercure Hotel Heilbronn guests.
Does Mercure Hotel Heilbronn offer parking spaces for guests?
Guests of the Mercure Hotel Heilbronn can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel
Can I have breakfast in Mercure Hotel Heilbronn?
Unfortunately the Mercure Hotel Heilbronn does not offer breakfast for guests.
What is the average rating of Mercure Hotel Heilbronn?
Mercure Hotel Heilbronn was rated 8.5 by 58 guests on average.
Which service in the Mercure Hotel Heilbronn is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the Mercure Hotel Heilbronn?
87.9 % of HRS guests recommend the Mercure Hotel Heilbronn for their next stay.
At what time can you check in at the Mercure Hotel Heilbronn at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 0.5 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 50.3 km from the hotel.
What are the advantages of booking the Mercure Hotel Heilbronn via HRS?
HRS customers receive the following benefits when they book the Mercure Hotel Heilbronn:
  • Use of an Internet terminal at the hotel
  • WLAN in room
Is there a restaurant in the Mercure Hotel Heilbronn?
The hotel has its own restaurant.
Is the hotel barrier-free?
Mercure Hotel Heilbronn belongs to the barrier-free hotels in Heilbronn.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Mercure Hotel Heilbronn are equipped with their own air conditioning.
Is it possible to cancel my booking at the Mercure Hotel Heilbronn free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Mercure Hotel Heilbronn the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Mercure Hotel Heilbronn?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



58 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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