Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Mercure Melbourne Caroline Springs

City center 2.00 km Train station 21.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Melbourne Caroline Springs
Hotel Mercure Melbourne Caroline Springs
Hotel Mercure Melbourne Caroline Springs
Hotel Mercure Melbourne Caroline Springs
Hotel Mercure Melbourne Caroline Springs
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Mercure Melbourne Caroline Springs offers 98 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.

Location of the hotel

Caroline Springs is a picturesque suburb of Melbourne and can be found in the city’s west. The hotel is located at the shore of a small lake and only 25 kilometres away from the bustling city centre. Here, you can visit the Federation Square and the Royal Exhibition Building.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 14:00
Check-Out: 10:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Melbourne Caroline Springs:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • Hotel-owned car park
  • Garage in hotel
  • Security guards
  • Video surveillance of hallways
  • Sprinkler system
  • Smoke detectors
  • Fire alarm
  • Childrens playground
  • Indoor swimming pool:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Fax
  • Bathroom with shower
  • Emergency information
  • Room safe
  • Plan of emergency exits
  • Hairdryer
  • Centrally controlled air conditioning
  • Iron + ironing board

In-house services

  • Sightseeing tours
  • Express check-out
  • Audiovisual conference equipment
  • Adjoining conference center
  • Number of conference rooms: 5
  • Conference facilities for up to 500 people

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Hotel Mercure Melbourne Caroline Springs

Hotel Mercure Melbourne Caroline Springs: Location and distance

City center : 2.00 km - Caroline Springs

Train station : 21.00 km - WATERGARDENS CENTER

Frequently asked questions about Hotel Mercure Melbourne Caroline Springs

Does Hotel Mercure Melbourne Caroline Springs offer parking spaces for guests?

Guests of the Hotel Mercure Melbourne Caroline Springs can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Hotel Mercure Melbourne Caroline Springs?

Unfortunately the Hotel Mercure Melbourne Caroline Springs does not offer breakfast for guests.

How far is the nearest train station?

The next station is 21 km away from the accommodation.

What are the advantages of booking the Hotel Mercure Melbourne Caroline Springs via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Melbourne Caroline Springs:
.

Is there a restaurant in the Hotel Mercure Melbourne Caroline Springs?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Melbourne Caroline Springs is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Melbourne Caroline Springs are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Melbourne Caroline Springs free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Mercure Melbourne Caroline Springs?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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