Hotel Neustädter Hof (Schwarzenberg/Erzgebirge)
City center 1.00 km Train station 1.00 km Airport 95.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €91.00 Double room €0.00
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Free for HRS guests in the hotel Neustädter Hof (Schwarzenberg/Erzgebirge)
- Free WiFi
- Domestic landline phone calls
- Personal daily newspaper for every room
Important information
Style of hotel and ambience
Individual and cordial advice, stylish, warm furnishings of the rooms, suites, restaurant and beer garden, conference rooms and sauna! Ideal for exploring the Ore Mountains. Parking lot
Location of the hotel
In Schwarzenberg, Westerzgebirge near Fichtelberg. The mountain landscape invites to go hiking. Beautiful old town with a castle, a baroque church and a Meissen carillon. Close to the Czech Republic
Reception open
During the week
Occupied 24 hours a day
At weekends
Occupied 24 hours a day
Check-In: 15:00
Check-Out: 11:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Neustädter Hof (Schwarzenberg/Erzgebirge):
Service & facilities
- Sunbathing lawn
- Garden terrace
- Roof garden
- Mobile phone reception
- Elevator
- Reception (lobby)
- WiFi with internet access in lobby Price/Hour 0,00 EUR
- WiFi with internet access in lobby Price/Day 0,00 EUR
- Secure parking for bicycles/motorbikes
- Car park is directly by hotel
- Marked disabled parking space
- Coach parking space at hotel
- Parking with charging facility for electric cars
- Hotel-owned car park Price/Day 8,00 EUR
- Garage in hotel Price/Day 15,00 EUR
- Parking Price/Day 8,00 EUR
- Garage is a 1-minute walk away
- Hotel-owned car park
- EV charging station
- Automatic emergency wake-up alarm
- Fire alarm
- Smoke detectors
- Parking areas patrolled
- Hotel has emergency lighting
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Hallways equipped with fire exstinguishers
- Audible smoke alarm in hallways
- Emergency backup generators
- Guest rooms accessed by interior entrances
- Hotel staff trained in first aid
- Emergency exits for each floor
- Hotel complies with country/state/local fire prevention laws
- Building meets all current local/state/country building codes
- Hotel stairways ventilated
- Number of doors with spyhole in room: 74
- Seating
- Parking site
- Sightseeing tours
- Background music
- Sauna: Price 10,00 EUR
- Fitness room:
- Breakfast: 06:30 - 10:00
- Wholefood available
- Open-air restaurant/Beer garden, etc.
- Vegetarian food available
- Diabetic food available
- Hotel bar
- Restaurant(s): 1
06:30 - 21:30 - Menu
- Waiter-Service
- Main-dishes
- Small-Portions
- Chop sticks
Room facilities
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 1
- TV with international news channel
- Cable TV
- Satellite TV
- Telephone by the bed
- Radio
- Telephone on the desk
- TV remote control
- WiFi in all rooms Price/Hour 0,00 EUR
- Seating area
- Room safe
- Make-up mirror
- Bathroom with window
- Windows for opening
- Soundproof windows
- Desk
- Plan of emergency exits
- Separate luggage storage
- Minibar
- Emergency information
- Hairdryer
- Heated towel rack in bathroom
- Bathroom with bathtub
- Bathroom with shower
- Individually controlled ventilation: : 10
- Waterboiler
- Coffee machine/Tea-maker in 20 rooms
- Bathroom-seat
- Luggage rack
- Bathroom with counter space
- Bed width adjustable
- Closet
- Bed height adjustable
- Coat-hook in bathroom
- Soundproof door
- Reading light
- Garderobe
- Free tea supplies in room
In-house services
- Shoe-polishing machine
- Laundry service
- Change of towels once a day
- Change of linen every 3 days
- Room-Service:
- Free WiFi
- Domestic landline phone calls
- Personal daily newspaper for every room
- Car rental
- Free daily newspapers
- Large dogs permitted: Price/Day: 10,00 EUR
- Pets permitted: Price/Day: 10,00 EUR
- Hotel safe
- Ice machine
- Safety deposit boxes at reception
- Changing mat for babies
- Air conditioning in public areas
- Pharmacy
- Information-Service
- Newspaper
- Audiovisual conference equipment
- DSL/Broadband internet access in all conference rooms
- WiFi in all conference rooms Price/Day 0,00 EUR
- Number of conference rooms: 4
- Conference facilities for up to 100 people
- Number of group-work rooms: 2
Hotel Neustädter Hof (Schwarzenberg/Erzgebirge)
Hotel Neustädter Hof (Schwarzenberg/Erzgebirge): Location and distance
Frequently asked questions about Hotel Neustädter Hof (Schwarzenberg/Erzgebirge)
Does Hotel Neustädter Hof offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Neustädter Hof guests.
Does Hotel Neustädter Hof offer parking spaces for guests?
Guests of the Hotel Neustädter Hof can use the following parking options.
- Hotel-owned car park
- Secure parking for bicycles/motorbikes
- Marked disabled parking space
- Coach parking space at hotel
- Parking with charging facility for electric cars
- Parking areas patrolled
Can I have breakfast in Hotel Neustädter Hof?
Yes in the Hotel Neustädter Hof you can enjoy the breakfast offer.
What is the average rating of Hotel Neustädter Hof?
Hotel Neustädter Hof was rated 8.9 by 63 guests on average.
Which service in the Hotel Neustädter Hof is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Neustädter Hof?
100 % of HRS guests recommend the Hotel Neustädter Hof for their next stay.
How far is the nearest train station?
The next station is 1 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 95 km from the hotel.
What are the advantages of booking the Hotel Neustädter Hof via HRS?
HRS customers receive the following benefits when they book the Hotel Neustädter Hof:
- Free WiFi
- Domestic landline phone calls
- Personal daily newspaper for every room
Is there a restaurant in the Hotel Neustädter Hof?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Neustädter Hof belongs to the barrier-free hotels in Schwarzenberg/Erzgebirge.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Neustädter Hof are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Neustädter Hof free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Neustädter Hof the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Neustädter Hof?
You can pay at the hotel with the following means of payment:
- American Express
- Mastercard
- Visa
- Diners Club
- Japan Credit Bureau
- Electronic cash
- Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..