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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.4

214 Evaluations

Show all reviews

City center 2.20 km Train station 0.69 km Airport 8.47 km
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Your HRS offer

Dbl. from €110.00

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Important information

Style of hotel and ambience

With its great facilities and central location, the modern NH Düsseldorf City fulfils all requirements for a fantastic stay in the Federal capital of Düsseldorf, whether you are travelling for business or pleasure. Look forward to a room with modern fittings, to the attentive service as well as a cosy restaurant, which will spoil you with culinary delights.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 19 EUR
  • Restaurant(s) 1 open from 06:00.00 until 23:30.00
  • Hotel bar
  • Café/bistro
  • Sauna
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • WLAN operator SWISSCOM
  • Breakfast for early risers from 05:00 o'clock to 06:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Provider Swisscom
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • ISDN connection
  • Analogue modem connection in 338 rooms
  • Mini-bar
  • Kitchenette in 18 rooms
  • Fridge in 18 rooms
  • Coffee machine/tea-maker
  • Microwave oven in 18 rooms
  • Temperature controls in 322 rooms
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 20 EUR
  • Pets permitted Fee per day 20 EUR
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Free daily newspapers
  • Laundry service
  • Shoe-polishing machine
  • Room service from 06:00.00 until 23:00.00

Hotel data

Hotel built in 1994, Number of floors 7, Total number of rooms 338, Number of single rooms 14, Number of double rooms 326, of which have 2 separate beds 100, of which have a double bed 206, of which are suitable as three-bed rooms 8, Rooms with connecting door 14, Number of apartments 16, Number of rooms with air conditioning 320, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Miles & More, No-smoking room 300, Children's beds/cots 3, Air Plus Meeting Card, DEHOGA Rating 4 DEHOGA Rating valid until 2019-06-30,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Accepted payment methods

The following credit cards are accepted by Hotel NH Düsseldorf City:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Electronic cash

Hotel NH Düsseldorf City

Location and distance

Google Map

City center

2.20 km
Düsseldorf

Airport

8.47 km
Düsseldorf International Airport (DUS)

Train station

0.69 km
Düsseldorf Hbf

Highway

0.00 km
A46 - Düsseldorf-Wersten

Location of the hotel

This hotel boasts a central location at the heart of Düsseldorf, only a short walk from the metro stations Handelszentrum/Moskauer Str. and Oberbilker Markt/Warschauer Straße, which provide great connections to all of the attractions of the city. The main train station is also a comfortable 10-minute walk away, which means that you have great access to Düsseldorf Airport and other destinations.

Frequently asked questions about Hotel NH Düsseldorf City

Does Hotel NH Düsseldorf City offer free WLAN in the room?
The WLAN in the hotel is chargeable and has the following prices:
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • WLAN with Internet access in rooms Hourly rate 0 EUR Provider Swisscom
Does Hotel NH Düsseldorf City offer parking spaces for guests?
Guests of the Hotel NH Düsseldorf City can use the following parking options.
  • Garage in the hotel Fee per 24 hours 19 EUR
Can I have breakfast in Hotel NH Düsseldorf City?
Unfortunately the Hotel NH Düsseldorf City does not offer breakfast for guests.
What is the average rating of Hotel NH Düsseldorf City?
Hotel NH Düsseldorf City was rated 7.4 by 214 guests on average.
Which service in the Hotel NH Düsseldorf City is particularly well rated?
Friendliness of the staff, Size of room and How willing were staff to help? were rated particularly well.
At what time can you check in at the Hotel NH Düsseldorf City at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 0.7 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 8.5 km from the hotel.
What are the advantages of booking the Hotel NH Düsseldorf City via HRS?
Unfortunately the Hotel NH Düsseldorf City does not offer any advantages for HRS guests.
Is there a restaurant in the Hotel NH Düsseldorf City?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel NH Düsseldorf City belongs to the barrier-free hotels in Düsseldorf.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel NH Düsseldorf City are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel NH Düsseldorf City free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel NH Düsseldorf City the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel NH Düsseldorf City?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

7.4

214 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

Havrisciuc A. Business traveler

15.11.19

8.5 Very good

Positive The bed was extremely comfortable, the breakfast was diverse and high quality, the lady from the reception when I checked out was very friendly and helpful, the quality of pillows and mattress was great. Negative The reception seemed not customer centric. When I arrived I asked for a table and an iron in my room. I didn't receive them even though it was confirmed, I had to ask a second time. Another thing was regarding washing clothes. I sent them an evening before, the next evening where still not ready. I was told that I will probably receive them next day, that it's good I stay a day longer because I have the chance to get them after two days. I didn't like at all the experience and uncertainty about my clothes considering that I have respected the time frame in order to get th em in time. In the end they arrived and I had them, what I didn't appreciated was the whole experience of people not being sure about the status and creating uncertainty on my side.

Anonymous Business traveler

09.10.19

7.9 Good

Positive locate near Dusseldorf Train Station. 20plus Euro taxi from DUS Airport

Anonymous Business traveler

02.10.19

7.6 Good

Negative Pillows in bedroom were not so good. Comment from the hotel
Dear Guest, thank you for your stay at the NH Düsseldorf City and furthermore for your comment about our service. We regret that you were not satisfied with our pillows during your stay. Your remarks we have already shared with our housekeeping team.Thank you to give us the chance to improve day by day. Looking forward to welcome you back at the NHHotel Group.

Anonymous Business traveler

14.09.19

7.4 Good

Negative yes, i did not like the fact that you no longer serve bottle water at the breakfast. Comment from the hotel
Dear Guest, we regret that you were not satisfied about the fact that we do not serve water bottles at the breakfast. Kind regards,

Anonymous Business traveler

04.04.19

9.6 Excellent

Positive the breakfast mostly and the assistance level at the reception desk Negative a little bit difficult control panel of the air conditioner

Anonymous Business traveler

07.12.18

7.5 Good

Negative Check In dauert sehr lange. Comment from the hotel
Lieber Gast, vielen Dank für Ihr Feedback. Wir möchten uns sehr für den aus ihrer Sicht zu lange dauernden check in entschuldigen. Wir sind natürlich sehr bemüht allen unseren Gästen einen angenehmen und schellen check in zu ermöglichen. Wir haben Ihr Feedback an unseren Empfangschef weitergegeben. Beste Grüße