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Hotel Novotel Erlangen

Name: Novotel Erlangen
Address: Hofmannstrasse 34, Erlangen, 91052
Rating: 8.1

Hofmannstrasse 34, 91052 Erlangen

Free for HRS guests:

WLAN in room

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Location & city

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Train station 13.81 km

City center 0.94 km

Airport 11.16 km

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Rating

8.1

Very Good 67 Evaluations

Service	Very Good
Room	Good
Hotel	Very Good

Show all

Service & facilities

Earliest check-in	15:00
Latest check-out	12:00

No breakfast

Wifi

Parking directly at the hotel

Hotel information

Service & facilities

Hotel facilities

Reception (lobby)
Elevator
Hotel-owned car park
Garage in the hotel
Coach parking space at hotel
Restaurant(s) 1
Hotel bar
Children's playground
Fire alarm
Smoke detectors
WLAN with Internet access in lobby
Hotel has emergency lighting
Hotel complies with country/state/local fire laws

Room facilities

WLAN with Internet access in rooms
Easy access for wheelchairs
Wheelchair-friendly rooms in accordance with DIN 18024, 18025
Fax connection
Centrally controlled air conditioning
Make-up mirror
Hairdryer
Emergency information
Plan of emergency exits
DSL/broadband Internet access

In-house services

Pets permitted
Safety deposit boxes at reception
Express check-out
Business center
Laundry service
Shoe-polishing machine
WLAN in room

Style of hotel and ambience

Modern fitness center

Special features of the hotel

All rooms provide high speed internet and some rooms also wifi. In our hotel lobby we provide a free business corner for our guests.

Hotel data

Hotel built in 2001, Number of floors 4, Total number of rooms 170, Rooms with connecting door 1, Number of suites (separate rooms) 19, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 170, Family rooms available 19

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

Accepted payment methods

Diners Club
Visa
Eurocard/MasterCard
American Express
Japan Credit Bureau (JCB Intl.)

Location and distance

Hofmannstrasse 34, 91052 Erlangen -

Location of the hotel

Centrally located in the picturesque city centre of Erlangen, this hotel puts you in the middle of the action. Stroll through the small alleys and visit the Botanical Garden (1km). As the city can be found near the national motorways A3 and A73, you can easily reach cities like Nuremberg (22km) and Würzburg (95km).

Surroundings of the hotel

0.94 km
11.16 km

Evaluations of Novotel Erlangen

91%

91% of the HRS guests recommend this hotel

8.1

Very Good 67 Evaluations

Friendliness of the staff: 9.1
How willing were staff to help?: 8.9
Atmosphere at the hotel: 7.9
Room configuration: 7.6
Cleanliness: 8.5
Sanitary equipment: 7.4
Size of room: 7.5
The quality of breakfast: 8.5
The quality of the restaurant: 8.2
Value for money: 8.1
Sleep comfort: 8.1

8.5

15.12.19 from Anonymous, Business traveller

Positive:

Very friendly hotel staff throughout all facilities (reception, restaurant, etc.). I asked for a quiet room and received an indeed very quiet one and could sleep very well.

Rating details Details

8.9

21.10.19 from Anonymous, Business traveller

Positive:

Friendliness of staff

Negative:

I missed a closed almirah (may be small one) and in-room safe.

Rating details Details

5.9

18.10.19 from Kaufung M., Business traveller

Positive:

The garage is easy to use

Negative:

the room size is really too small

Rating details Details

9.8

14.10.19 from Krishna V., Business traveller

Positive:

cleanliness of the room. Nice breakfast. Friendly staff.

Negative:

Please include additional complimentary items e. g water bottle

Rating details Details

9.6

15.09.19 from Anonymous, Business traveller

Positive:

Cosy room. Comfortable stay. Very friendly staff.

Hotel's comment:

Dear guest, thank you so much for your feedback and the kind words in particular. Rest assured that I will forward your feedback regarding your experience with the lighting in our rooms. Kindest regards, Ioanis Antonopoulos Novotel Erlangen

Negative:

Lightning in the room insufficient. Room becomes quite dark after sunset, even with all the lights switched on.

Rating details Details

5.9

05.08.19 from Anonymous, Business traveller

Positive:

the location did suit me very well for my trip. the room is equipped with air-conditioning and the temperature can be adjusted in the room by guest. So you can make the temperature of your room comfortable.

Negative:

there are limited facilities in the hotel and room and some are not function well, for example, the iron facilities are terribly old and do not work well. there is also no safe in the room. the basement garage is not hell enough and the exit indicator is not obviously enough. the cleaning women didn't replace the shampoo and the body lotion after the first ones finished during my whole week of staying.

Hotel's comment:

Dear guest, we appreicate that you invested some of your free time to give us feedback regarding your stay with us. Our ironing sets are less than a year old so I am surprised to hear that you encountered one that isn't working well. Rest assured I will have all of them checked to make sure that we find the faulty one and have it replaced. It is true that we have no safes in our rooms, however we have a few available at the reception for our guests to use. Once again I want to thank you for your feedback! Kindest regards, Ioanis Antonopoulos

Rating details Details

8.1

19.05.19 from Ling J., Business traveller

Positive:

Friendly staff. Very prompt services.

Rating details Details

6.8

29.10.18 from Sastry J., Business traveller

Positive:

Cleanliness, friendliness of staff

Negative:

bathroom size too small. Closet facility is inadequate