Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

4 Evaluations

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City center 2.34 km Train station 1.18 km Airport 8.38 km
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.


Important information

Style of hotel and ambience

A trip to Maastricht is one you won't quickly forget. At the Novotel we will do everything we can to make yours as pleasant as possible, whether you're travelling for business or enjoying a weekend getaway. The Novotel Maastricht is a family-friendly 4-star hotel near the centre. Take some time to unwind in the hotel bar or restaurant or take a dip in the heated outdoor pool. All rooms are modern, spacious and offer free WiFi.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 1
  • Hotel bar
  • Children's playground
  • Outdoor swimming pool
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Door with security lock in 0 rooms
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Express check-out
  • Porter service
  • Business center
  • Laundry service

Hotel data

Hotel built in 1988, Last complete renovation 2009, Number of floors 4, Total number of rooms 94, Number of suites (separate rooms) 1, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Hotel, child-friendly hotel, No-smoking room 94, Family rooms available 66, DEHOGA Rating 4 DEHOGA Rating valid until 2021-02-13,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 14:00
Check-Out : 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Maastricht:

Diners Club Visa Eurocard/MasterCard American Express

Hotel Novotel Maastricht

Location and distance

Google Map

City center

2.34 km


8.38 km
Maastricht Aachen Airport (MST)

Train station

1.18 km
Maastricht - Railway Station


0.00 km

Location of the hotel

Situated in the historic part of Maastricht, the hotel enjoys a rather quiet position on the city’s edge. The city has something to offer for everyone whether it is visiting a museum, hanging out in one of the cafés, making a good bargain at the markets or joining one of the festivals. Enjoy!

Frequently asked questions about Hotel Novotel Maastricht

Does Hotel Novotel Maastricht offer free WLAN in the room?
The WLAN in the hotel is chargeable and has the following prices:
  • WLAN with Internet access in lobby
  • WLAN with Internet access in rooms
Does Hotel Novotel Maastricht offer parking spaces for guests?
Guests of the Hotel Novotel Maastricht can use the following parking options.
  • Hotel-owned car park
Can I have breakfast in Hotel Novotel Maastricht?
Unfortunately the Hotel Novotel Maastricht does not offer breakfast for guests.
What is the average rating of Hotel Novotel Maastricht?
Hotel Novotel Maastricht was rated 8.4 by 4 guests on average.
Which service in the Hotel Novotel Maastricht is particularly well rated?
Friendliness of the staff, The quality of breakfast and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Hotel Novotel Maastricht?
100 % of HRS guests recommend the Hotel Novotel Maastricht for their next stay.
At what time can you check in at the Hotel Novotel Maastricht at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 1.2 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 8.4 km from the hotel.
What are the advantages of booking the Hotel Novotel Maastricht via HRS?
Unfortunately the Hotel Novotel Maastricht does not offer any advantages for HRS guests.
Is there a restaurant in the Hotel Novotel Maastricht?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Novotel Maastricht belongs to the barrier-free hotels in Maastricht.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Novotel Maastricht are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Novotel Maastricht free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Novotel Maastricht?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



4 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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