Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Novotel Palembang - Hotel & Residence

City center 4.00 km Train station 14.00 km Airport 9.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

24.27

kg CO2/night

Water

C

1061.33

liter/night

Waste

C

0.60

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Novotel Palembang - Hotel & Residence
business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.

Location of the hotel

Palembang is the state capital of South Sumatra and tempts with imposing sites like the Kuto Besak Fortress and the Great Mosque. The hotel is located in the north of the city and near the local golf club. From here, you can reach the bustling city centre in only 6 kilometres.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Novotel Palembang - Hotel & Residence:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Security guards
  • Video surveillance of hallways
  • Smoke detectors
  • Fire alarm
  • Outdoor swimming pool:
  • Sauna:
  • Whirlpool:
  • Health and beauty center:
  • Fitness centre:
  • Disco
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Fax
  • WiFi in all rooms
  • Bathroom with shower
  • Emergency information
  • Bathroom with bathtub
  • Room safe
  • Plan of emergency exits
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Centrally controlled air conditioning

In-house services

  • Laundry service
  • Classic concierge service
  • Sightseeing tours
  • Express check-out
  • Porter service:
  • Business Center
  • ATM
  • Safety deposit boxes at reception
  • Audiovisual conference equipment
  • Adjoining conference center
  • Number of conference rooms: 9
  • Conference facilities for up to 1800 people

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Novotel Palembang - Hotel & Residence

Novotel Palembang - Hotel & Residence: Location and distance

City center : 4.00 km - Palembang

Airport : 9.00 km - PLM

Train station : 14.00 km - KERTAPATI STATION

Frequently asked questions about Novotel Palembang - Hotel & Residence

Does Novotel Palembang - Hotel & Residence offer parking spaces for guests?

Guests of the Novotel Palembang - Hotel & Residence can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel

Can I have breakfast in Novotel Palembang - Hotel & Residence?

Unfortunately the Novotel Palembang - Hotel & Residence does not offer breakfast for guests.

How far is the nearest train station?

The next station is 14 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 9 km from the hotel.

What are the advantages of booking the Novotel Palembang - Hotel & Residence via HRS?

HRS customers receive the following benefits when they book the Novotel Palembang - Hotel & Residence:
.

Is there a restaurant in the Novotel Palembang - Hotel & Residence?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Novotel Palembang - Hotel & Residence belongs to the barrier-free hotels in Palembang.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Novotel Palembang - Hotel & Residence are equipped with their own air conditioning.

Is it possible to cancel my booking at the Novotel Palembang - Hotel & Residence free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Novotel Palembang - Hotel & Residence?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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