Hotel Novotel Samator Surabaya Timur
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.
Carbon
B71.16
kg CO2/night
Water
D-1.00
liter/night
Waste
A0.20
kg/night
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff Double room €0.00
Your travel dates
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Important information
Style of hotel and ambience
The 261-room Novotel Samator Surabaya Timur features several restaurant and bar outlets ranging from Food Exchange, Pinisi Lounge Bar, and Damsole Pool Bar. InBalance Wellness Fitness center on-site & Spa, swimming pool and kids playroom. While for your meeting and social events, our Grand Ballroom venues can host up to 500 delegates and 10 meeting rooms to support the activity.
Location of the hotel
No information available
Reception open
During the week
Not occupied
At weekends
Not occupied
Check-In: 14:00
Check-Out: 12:00
Accepted payment methods
The following credit cards are accepted by Hotel Novotel Samator Surabaya Timur:
Service & facilities
- Elevator
- Reception (lobby)
- WiFi with internet access in lobby
- Coach parking space at hotel
- Hotel-owned car park
- Garage in hotel
- Security guards
- Smoke detectors
- Fire alarm
- Sauna:
- Solarium:
- Health and beauty center:
- Fitness centre:
- Hotel bar
Room facilities
- Special facilities for the disabled (visually impaired/deaf)
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
- DSL/Broadband internet access
- Room safe
- Plan of emergency exits
- Hairdryer
- Bathroom with shower
- Emergency information
- Bathroom with bathtub
- Centrally controlled air conditioning
In-house services
- Sightseeing tours
- Classic concierge service
- Porter service:
- Business Center
- Safety deposit boxes at reception
- Adjoining conference center
- Audiovisual conference equipment
- Number of conference rooms: 8
- Conference facilities for up to 1000 people
Hotel Novotel Samator Surabaya Timur
Hotel Novotel Samator Surabaya Timur: Location and distance
Frequently asked questions about Hotel Novotel Samator Surabaya Timur
Does Hotel Novotel Samator Surabaya Timur offer parking spaces for guests?
Guests of the Hotel Novotel Samator Surabaya Timur can use the following parking options.
- Hotel-owned car park
- Coach parking space at hotel
Can I have breakfast in Hotel Novotel Samator Surabaya Timur?
Unfortunately the Hotel Novotel Samator Surabaya Timur does not offer breakfast for guests.
What are the advantages of booking the Hotel Novotel Samator Surabaya Timur via HRS?
HRS customers receive the following benefits when they book the Hotel Novotel Samator Surabaya Timur:
Is there a restaurant in the Hotel Novotel Samator Surabaya Timur?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel Novotel Samator Surabaya Timur belongs to the barrier-free hotels in Surabaya.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Novotel Samator Surabaya Timur are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Novotel Samator Surabaya Timur free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Novotel Samator Surabaya Timur?
You can pay at the hotel with the following means of payment:
- American Express
- Mastercard
- Visa
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..