Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Novotel Suites Hamburg City

City center 1.93 km Train station 0.80 km
6.7

28 Evaluations

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Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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Free for HRS guests in the hotel Novotel Suites Hamburg City

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WiFi in room

Important information

Style of hotel and ambience

Our middle class Novotel Suites hotel is located close to the train and subway stations. The 30 m² suites offer a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Enjoy close proximity to many attractions and shopping. Jungfernstieg is 11 minutes away by subway. The Alster river is a few minutes walk away.

Location of the hotel

Situated just a few steps away from the river Außenalster, this hotel in the city centre is a perfect base. Interesting sights such as the St. Michael's Church and the town hall are conveniently accessible from the underground station Lohmühlenstraße that is located right at the hotel.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In : 15:00
Check-Out : 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Suites Hamburg City:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Hotel bar
  • Health and beauty center
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security chain in 0 rooms
  • Door with security lock in 0 rooms

Room facilities

  • WLAN with Internet access in rooms
  • Voicemail
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Hotel safe
  • Express check-out
  • Free daily newspapers
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

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Hotel Novotel Suites Hamburg City

Hotel Novotel Suites Hamburg City: Location and distance

City center : 1.93 km - Hamburg

Train station : 0.80 km - HAUPTBAHNHOF HAMBURG

Highway : 5.00 km - A24 HORN

Frequently asked questions about Hotel Novotel Suites Hamburg City

Does Hotel Novotel Suites Hamburg City offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Novotel Suites Hamburg City guests.

Does Hotel Novotel Suites Hamburg City offer parking spaces for guests?

Guests of the Hotel Novotel Suites Hamburg City can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel

Can I have breakfast in Hotel Novotel Suites Hamburg City?

Unfortunately the Hotel Novotel Suites Hamburg City does not offer breakfast for guests.

What is the average rating of Hotel Novotel Suites Hamburg City?

Hotel Novotel Suites Hamburg City was rated 6.7 by 28 guests on average.

Which service in the Hotel Novotel Suites Hamburg City is particularly well rated?

Size of room, Friendliness of the staff and How willing were staff to help? were rated particularly well.

At what time can you check in at the Hotel Novotel Suites Hamburg City at the earliest?

Check-in is possible from 15:00 at the earliest.

What is the latest time to check out?

Check-out is possible at the latest by 12:00 clock.

How far is the nearest train station?

The next station is 0.8 km away from the accommodation.

What are the advantages of booking the Hotel Novotel Suites Hamburg City via HRS?

HRS customers receive the following benefits when they book the Hotel Novotel Suites Hamburg City:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
.

Is there a restaurant in the Hotel Novotel Suites Hamburg City?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Novotel Suites Hamburg City is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Novotel Suites Hamburg City are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Novotel Suites Hamburg City free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Novotel Suites Hamburg City?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

6.7

28 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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22.09.22

5.9 Sufficient

Positive The room was a good size, Negative The hotel had a really bad smell throughout and it didn't feel welcoming.