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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol
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HRS awarded

Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

C

18.36

kg CO2/night

Water

B

221.26

liter/night

Waste

D

-1.00

kg/night

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.4

16 Evaluations

Show all reviews

City center 1.93 km Train station 1.05 km Airport 8.41 km
1/26 Hotel Novotel Suites Hamburg City
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WiFi in room

Important information

Style of hotel and ambience

Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Enjoy close proximity to many attractions and retail facilities. Jungfernstieg is 11 minutes away from your Novotel suites by subway. The Alster lakes are a few minutes walk away.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Hotel bar
  • Health and beauty center
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security chain in 0 rooms
  • Door with security lock in 0 rooms

Room facilities

  • WLAN with Internet access in rooms
  • Voicemail
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Hotel safe
  • Express check-out
  • Free daily newspapers
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel data

Hotel built in 2002, Last complete renovation 2002, Number of floors 17, Total number of rooms 185, Rooms with connecting door 3, Hotel, No-smoking hotel, No-smoking room 185, Family rooms available 61, DEHOGA Rating 3 DEHOGA Rating valid until 2018-12-18,

Reception open
Not occupied

Reception manned at weekends
Not occupied

Check-In : -
Check-Out : -

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Use of an Internet terminal at the hotel Use of an Internet terminal at the hotel
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Novotel Suites Hamburg City:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Hotel Novotel Suites Hamburg City

Location and distance

Google Map

City center

1.93 km
Hamburg

Airport

8.41 km
Hamburg Airport (HAM)

Train station

1.05 km
Hamburg Hbf

Highway

5.00 km
A24 HORN

Location of the hotel

Situated just a few steps away from the river Außenalster, this hotel in the city centre is a perfect base. Interesting sights such as the St. Michael's Church and the town hall are conveniently accessible from the underground station Lohmühlenstraße that is located right at the hotel.

Frequently asked questions about Hotel Novotel Suites Hamburg City

Does Hotel Novotel Suites Hamburg City offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Novotel Suites Hamburg City guests.
Does Hotel Novotel Suites Hamburg City offer parking spaces for guests?
Guests of the Hotel Novotel Suites Hamburg City can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel
Can I have breakfast in Hotel Novotel Suites Hamburg City?
Unfortunately the Hotel Novotel Suites Hamburg City does not offer breakfast for guests.
What is the average rating of Hotel Novotel Suites Hamburg City?
Hotel Novotel Suites Hamburg City was rated 8.4 by 16 guests on average.
Which service in the Hotel Novotel Suites Hamburg City is particularly well rated?
Size of room, Friendliness of the staff and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Novotel Suites Hamburg City?
93.8 % of HRS guests recommend the Hotel Novotel Suites Hamburg City for their next stay.
At what time can you check in at the Hotel Novotel Suites Hamburg City at the earliest?
Check-in is possible from 17:24 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 17:24 clock.
How far is the nearest train station?
The next station is 1.1 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 8.4 km from the hotel.
What are the advantages of booking the Hotel Novotel Suites Hamburg City via HRS?
HRS customers receive the following benefits when they book the Hotel Novotel Suites Hamburg City:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
.
Is there a restaurant in the Hotel Novotel Suites Hamburg City?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel Novotel Suites Hamburg City is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Novotel Suites Hamburg City are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Novotel Suites Hamburg City free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Novotel Suites Hamburg City?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.4

16 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Anonymous Business traveler

01.10.21

8.2 Very good

Negative Room's design is old.