Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Hotel Novum Plaza Zentrum
Karlstr. 4, 40210 Düsseldorf - Zentrum
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40 Evaluations

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City center 1.17 km Train station 0.45 km Airport 7.9 km
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Your HRS offer

Dbl. from €56.00

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room


Important information

Style of hotel and ambience

The hotel Plaza in Düsseldorf is particularly suitable for visitors of the exhibition centre and tourists. The hotel offers 39 double and single bright rooms in warm colours as well as triple rooms whose cosy contemporary furniture and comfort guarantee a relaxing overnight stay.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • WLAN operator LAN1
  • Hotel complies with country/state/local fire laws
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider LAN1
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Vending machine for beverages
  • Free daily newspapers
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed

Hotel data

Last partial renovation 2012, Number of floors 6, Total number of rooms 40, Number of single rooms 18, Number of double rooms 22, of which have 2 separate beds 10, of which have a double bed 11, of which are suitable as three-bed rooms 6, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 40, Children's beds/cots 1,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 11:00

Free for HRS guests:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Accepted payment methods

The following credit cards are accepted by Hotel Novum Plaza Zentrum:

 Visa  Eurocard/MasterCard  American Express  Electronic cash  Billing to corporate account possible

Hotel Novum Plaza Zentrum

Location and distance

Google Map

City center

1.17 km


7.9 km
Düsseldorf International Airport (DUS)

Train station

0.45 km
Düsseldorf Hbf


3.12 km
A46 - Düsseldorf-Bilk

Location of the hotel

The hotel Plaza is located in the centre of the metropolis Düsseldorf and offers perfect connections to the most important city destinations: the main railway station is situated 200 m away, the street Königsallee is 300 m away and the exhibition grounds can be reached in about 15 minutes by bus or tram.



40 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Anonymous Business traveler



Positive zentrale Lage Negative Hotel bietet Smart Pay an (elektronische, automatische Bezahlung von der Kreditkarte nach Check-Out). Man hält sich hieran nicht. Beim Check-In heißt es: zahlen oder kein Zimmerschlüssel. In Hamburg bei hatte ich dieses Problem bereits. Hier sprach man von einer einmaligen Ausnahme. Es zeigt sich, dass NOVUM bewusst etwas anbietet, dass man nicht liefert. Die Mitarbeiterin gab mit schließlich doch den Schlüssel, buchte aber sofort als ich auf dem Zimmer war alles ab. Vertragsbruch Marke Novum. Bei dieser Kette kann man sich nicht auf das angebot verlassen. Schade für ein Hotelangebot mit dem man ansonsten gut arbeiten könnte. Leider fehlt es bereits an der Basis: dem Einhalten von versprochenen Dienstleistungen.

Anonymous Business traveler


7.9 Good

Positive Perfect hotel for commuters.

Anonymous Elder couple



Positive It was cheap and very close to the Central Station. The airport is just 10 Minutes away by train.  Negative Very loud. The room faced the busy street. There was traffic until late in the night. The outlet in the bathroom was broken.