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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.1

1 Evaluations

Show all reviews

City center 3.00 km Train station 5.68 km Airport 29.06 km
1/5 Hotel Oakwood Residence
2/5 Hotel Oakwood Residence
3/5 Hotel Oakwood Residence
4/5 Hotel Oakwood Residence
5/5 Hotel Oakwood Residence

Your HRS offer

Dbl. from €107.80

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

   

Important information

Style of hotel and ambience

The Oakwood Residence Hangzhou is an elegant apart hotel for business and leisure travellers. It boasts fully-equipped accommodations that combine the service and comfort of a hotel with the independence and privacy of your own home. In the onsite restaurant, guests may enjoy western cuisine.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 CNY
  • Hotel-owned car park Fee per 24 hours 0,00 CNY
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Secure parking
  • Security patrolled car park
  • Garage in the hotel Fee per 24 hours 30 CNY
  • Garage is a 5-minute walk away
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 2 open from 06:30.00 until 22:00.00
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Indoor pool open from 06:30.00 until 22:00.00
  • Sauna
  • Fitness room
  • Canvas chairs at the beach
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 CNY Fee per day 0 CNY
  • Mobile phone reception
  • Fitness centre Fee 0 CNY
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 CNY Cost per day 0 CNY
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • TV remote control
  • CD player
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Kitchenette in 322 rooms
  • Fridge in 321 rooms
  • Coffee machine/tea-maker in 321 rooms
  • Microwave oven in 321 rooms
  • Ironing machine for pants in 321 rooms
  • Iron + ironing board in 321 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 321 rooms
  • Centrally controlled ventilation
  • Individually controlled ventilation in 321 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DVD player
  • DSL/broadband Internet access in 321 rooms
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Washing machine for guests
  • Classic concierge service
  • Express check-out
  • Check-out terminal
  • Porter service
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Room service from 00:01.00 until 23:59.00
  • Store/mini supermarket
  • Limousine service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Daily weather forecast in Mandarin
  • Mandarin log-in instructions for internet
  • Chinese newspaper

Hotel data

Hotel built in 2009, Last complete renovation 2011, Total number of rooms 321, Number of single rooms 261, Number of double rooms 60, of which are suitable as four-bed rooms 15, Number of rooms with air conditioning 321, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Boarding house, City hotel, Station hotel, Business hotel, All-inclusive hotel, Art/design hotel, Trade fair hotel, Boutique hotel, Trade fair/conference hotel, Apartment/Suite hotel, Suite hotel, Sport/leisure hotel, Holiday resort, No-smoking room 48, Family rooms available 53, Mandarin speaking staff during the day,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Oakwood Residence:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Travelers' checks  China UnionPay credit card

Hotel Oakwood Residence

Location and distance

Google Map

City center

3.00 km
武林广场 Wulin Square

Airport

29.06 km
Hangzhou Xiaoshan International Airport (HGH)

Train station

5.68 km
Hangzhou - Railway Station

Location of the hotel

Enjoying a convenient location in Hangzhou’s Xihu District, this hotel provides good access to the business centre Europe America Centre and the wonderful Xihu Lake area with lush greenery, botanical gardens, and interesting sights. Hangzhou Xiaoshan International Airport is less than 40 kilometres from the hotel.

Frequently asked questions about Hotel Oakwood Residence

Does Hotel Oakwood Residence offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Oakwood Residence guests.
Does Hotel Oakwood Residence offer parking spaces for guests?
Guests of the Hotel Oakwood Residence can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 0,00 CNY
  • Secure parking
  • Garage in the hotel Fee per 24 hours 30 CNY
  • Garage is a 5-minute walk away
  • Secure parking for bicycles/motorbikes
Can I have breakfast in Hotel Oakwood Residence?
Yes, in the Hotel Oakwood Residence you can enjoy the breakfast offer from 6:30 clock to 10:00 clock.
What is the average rating of Hotel Oakwood Residence?
Hotel Oakwood Residence was rated 7.1 by 1 guests on average.
Which service in the Hotel Oakwood Residence is particularly well rated?
Size of room, Sanitary equipment and Room configuration were rated particularly well.
At what time can you check in at the Hotel Oakwood Residence at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 5.7 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 29.1 km from the hotel.
What are the advantages of booking the Hotel Oakwood Residence via HRS?
HRS customers receive the following benefits when they book the Hotel Oakwood Residence:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
.
Is there a restaurant in the Hotel Oakwood Residence?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Oakwood Residence belongs to the barrier-free hotels in Hangzhou.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Oakwood Residence are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Oakwood Residence free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Oakwood Residence the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Oakwood Residence?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • China UnionPay credit card
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

7.1

1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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