Hotel Oakwood Residence

28 Jiaogong Road, 310012 Hangzhou - Xihu
Dbl. from 108.00EUR incl. VAT and all fees
Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
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24.11.19 - 25.11.19
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7.1
Good 1 Evaluation
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Earliest check-in 14:00
Latest check-out 12:00
Breakfast
06:30–10
Wifi
Parking directly at the hotel
Hotel information

Service & facilities

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hourly rate 0 CNY
  • Hotel-owned car park
  • Fee per 24 hours 0,00 CNY
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Secure parking
  • Security patrolled car park
  • Garage in the hotel
  • Fee per 24 hours 30 CNY
  • Garage is a 5-minute walk away
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 2
  • open from 06:30.00
  • until 22:00.00
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Indoor pool
  • open from 06:30.00
  • until 22:00.00
  • Sauna
  • Fitness room
  • Canvas chairs at the beach
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Hourly rate 0 CNY
  • Fee per day 0 CNY
  • Mobile phone reception
  • Fitness centre
  • Fee 0 CNY
  • Breakfast
  • from 06:30 o'clock
  • to 10:00 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms
  • Hourly rate 0 CNY
  • Cost per day 0 CNY
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • TV remote control
  • CD player
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Kitchenette
  • in 322 rooms
  • Fridge
  • in 321 rooms
  • Coffee machine/tea-maker
  • in 321 rooms
  • Microwave oven
  • in 321 rooms
  • Ironing machine for pants
  • in 321 rooms
  • Iron + ironing board
  • in 321 rooms
  • Centrally controlled air conditioning
  • Temperature controls
  • in 321 rooms
  • Centrally controlled ventilation
  • Individually controlled ventilation
  • in 321 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DVD player
  • DSL/broadband Internet access
  • in 321 rooms
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Washing machine for guests
  • Classic concierge service
  • Express check-out
  • Check-out terminal
  • Porter service
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Room service
  • from 00:01.00
  • until 23:59.00
  • Store/mini supermarket
  • Limousine service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Daily weather forecast in Mandarin
  • Mandarin log-in instructions for internet
  • Chinese newspaper

Style of hotel and ambience

The Oakwood Residence Hangzhou is an elegant apart hotel for business and leisure travellers. It boasts fully-equipped accommodations that combine the service and comfort of a hotel with the independence and privacy of your own home. In the onsite restaurant, guests may enjoy western cuisine.

Special features of the hotel

Important Notice**All rooms of this hotel are King Bed ONLY, and Hotel Standard Room is in the South Building.** With a trusted trained team of 24 hour aficionados hosting an executive floor, residents lounge,banquet and meeting venues,business center, wifi in public area,fitness center,indoor pool and chindren's play area.You can truly feel the sensation of serviced living.

Hotel data

Hotel built in 2009, Last complete renovation 2011, Total number of rooms 321, Number of single rooms 261, Number of double rooms 60, of which are suitable as four-bed rooms 15, Number of rooms with air conditioning 321, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Boarding house, City hotel, Station hotel, Business hotel, All-inclusive hotel, Art/design hotel, Trade fair hotel, Boutique hotel, Trade fair/conference hotel, Apartment/Suite hotel, Suite hotel, Sport/leisure hotel, Holiday resort, No-smoking room 48, Family rooms available 53, Mandarin speaking staff during the day

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • China UnionPay credit card
Location and distance

28 Jiaogong Road, 310012 Hangzhou - Xihu

Location of the hotel

Enjoying a convenient location in Hangzhou’s Xihu District, this hotel provides good access to the business centre Europe America Centre and the wonderful Xihu Lake area with lush greenery, botanical gardens, and interesting sights. Hangzhou Xiaoshan International Airport is less than 40 kilometres from the hotel.

Surroundings of the hotel
  • 3.0 km
  • 29.06 km

Evaluations of Oakwood Residence

7.1
Good 1 Evaluation
Friendliness of the staff
6.0
How willing were staff to help?
3.0
Atmosphere at the hotel
6.0
Room configuration
8.0
Cleanliness
8.0
Sanitary equipment
9.0
Size of room
10
The quality of the restaurant
7.0
Value for money
6.0
Sleep comfort
8.0