Hotel Ostoya Palace

Ul. Marsz. Józefa Pilsudskiego 24, 31-109 Kraków - Malopolskie
Free for HRS guests:
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17.09.19 - 18.09.19
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7.8
Good 3 Evaluations
Show all
Earliest check-in 14:00
Latest check-out 12:00
Breakfast
07–10
Wifi
Parking directly at the hotel
Hotel information

Service & facilities

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park
  • Fee per 24 hours 50 PLN
  • Car park is directly by hotel
  • Restaurant(s) 1
  • open from 12:00.00
  • until 22:00.00
  • and from 12:00
  • until 22:00.00
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Sauna
  • Fee 25,00 PLN
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre
  • Breakfast
  • from 07:00 o'clock
  • to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Number 1
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • ISDN connection
  • Analogue modem connection
  • Room safe
  • Mini-bar
  • Temperature controls
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Plan of emergency exits
  • DSL/broadband Internet access
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted
  • Fee per day 100 PLN
  • Pets permitted
  • Fee per day 100 PLN
  • Hotel safe
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Porter service
  • Car rental
  • Sightseeing tours
  • Laundry service
  • WLAN in room
  • Adaptor for Chinese/US plugs

Style of hotel and ambience

The Ostoya Palace Hotel in Kraków offers a unique atmosphere of elegance and extravagance. Palatial rooms and professional, discrete service invite the guests to stay and to relax in a royal ambiance. All rooms are equipped with modern amenities. In the morning, a buffet-style breakfast is served in the Ostoya Palace Hotel restaurant.

Hotel data

Hotel built in 1895, Last complete renovation 2005, Number of floors 2, Total number of rooms 23, Number of single rooms 3, Number of double rooms 20, of which have 2 separate beds 10, of which have a double bed 10, of which are suitable as three-bed rooms 3, Number of suites (separate rooms) 1, Number of apartments 1, Number of rooms with air conditioning 23, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Boutique hotel, Trade fair/conference hotel, Castle hotel, No-smoking room 23, Family rooms available 1, Children's beds/cots 1

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible
Location and distance

Ul. Marsz. Józefa Pilsudskiego 24, 31-109 Kraków - Malopolskie

Location of the hotel

The Ostoya Palace Hotel in the hearth of Kraków provides convenient access to many famous sights like the historical centre and the main market. A variety of cafes and bars invites to rest during a city tour. Numerous culture centres offer entertainment at the evenings. The nearby Blonia Park invites to quiet hours.

Surroundings of the hotel
  • 0.7 km
  • 10.42 km

Evaluations of Ostoya Palace

7.8
Good 3 Evaluations
Friendliness of the staff
8.7
How willing were staff to help?
8.3
Atmosphere at the hotel
7.7
Room configuration
7.0
Cleanliness
7.3
Sanitary equipment
7.0
Size of room
8.3
The quality of breakfast
8.5
The quality of the restaurant
9.5
Value for money
7.7
Sleep comfort
7.0