Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

26 Evaluations

Show all reviews

City center 0.53 km Train station 1.56 km Airport 8.96 km
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Your HRS offer

Dbl. from €137.00

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room


Important information

Style of hotel and ambience

The historic Palais-Hotel Erzherzog Johann in Graz welcomes its guests into a luxurious atmosphere. The tastefully furnished theme rooms reflect the building’s and the city’s history. In the café-restaurant Erzherzog Johann, Styrian cuisine is served.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 17,50 EUR
  • Garage is a 3-minute walk away
  • Restaurant(s) 1 open from 08:00.00 until 19:00.00 Closed sunday
  • Hotel bar
  • Café/bistro
  • Sauna Fee 0,00 EUR
  • Fitness room
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Emergency back-up generators

Room facilities

  • WLAN with Internet access in rooms
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Temperature controls in 60 rooms
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Plan of emergency exits

In-house services

  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Laundry service
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Adaptor for Chinese/US plugs

Hotel data

Hotel built in 1596, Last partial renovation 2018, Number of floors 4, Total number of rooms 60, Number of single rooms 21, Number of double rooms 36, of which have 2 separate beds 0, of which have a double bed 0, of which are suitable as three-bed rooms 0, of which are suitable as four-bed rooms 0, Rooms with connecting door 0, Number of suites (separate rooms) 2, Number of junior suites 0, Number of rooms with air conditioning 57, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 0, Hotel, City hotel, Trade fair/conference hotel, family-run hotel, child-friendly hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 57, Children's beds/cots 2, WKO-FVH Rating 4 WKO-FVH Rating valid until 2016-06-17,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Palais-Hotel Erzherzog Johann:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Electronic cash  Billing to corporate account possible

Palais-Hotel Erzherzog Johann

Location and distance

Google Map

City center

0.53 km


8.96 km
Graz Airport (GRZ)

Train station

1.56 km
Graz - Hauptbahnhof


0.00 km

Location of the hotel

The Palais-Hotel Erzherzog Johann is situated directly on the Main Square of the old town of Graz. In a few minutes, the important sights like the island Murinsel, the Castle Hill, the Eggenberg Castle and the museum Kunsthaus can be reached. A bus and tram station is located In front of the Hotel Erzherzog Johann.

Frequently asked questions about Palais-Hotel Erzherzog Johann

Does Palais-Hotel Erzherzog Johann offer free WLAN in the room?
Free WLAN in the room is available to all Palais-Hotel Erzherzog Johann guests.
Does Palais-Hotel Erzherzog Johann offer parking spaces for guests?
Guests of the Palais-Hotel Erzherzog Johann can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 17,50 EUR
  • Garage is a 3-minute walk away
Can I have breakfast in Palais-Hotel Erzherzog Johann?
Yes, in the Palais-Hotel Erzherzog Johann you can enjoy the breakfast offer from 6:30 clock to 10:00 clock.
What is the average rating of Palais-Hotel Erzherzog Johann?
Palais-Hotel Erzherzog Johann was rated 8.2 by 26 guests on average.
Which service in the Palais-Hotel Erzherzog Johann is particularly well rated?
Cleanliness, Friendliness of the staff and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Palais-Hotel Erzherzog Johann?
100 % of HRS guests recommend the Palais-Hotel Erzherzog Johann for their next stay.
At what time can you check in at the Palais-Hotel Erzherzog Johann at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 1.6 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9 km from the hotel.
What are the advantages of booking the Palais-Hotel Erzherzog Johann via HRS?
HRS customers receive the following benefits when they book the Palais-Hotel Erzherzog Johann:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
Is there a restaurant in the Palais-Hotel Erzherzog Johann?
The hotel has its own restaurant.
Is the hotel barrier-free?
Palais-Hotel Erzherzog Johann is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Palais-Hotel Erzherzog Johann are equipped with their own air conditioning.
Is it possible to cancel my booking at the Palais-Hotel Erzherzog Johann free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Palais-Hotel Erzherzog Johann the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Palais-Hotel Erzherzog Johann?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



26 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Hovmark S. Business traveler


8 Very good

Positive The atmosphere and the old fashion style. I liked the breakfast Negative The smell of in room 221