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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
City center 15.00 km Train station 35.00 km Airport 15.15 km
1/38 Hotel Penang Golden Sands Resort by Shangri-La
2/38 Hotel Penang Golden Sands Resort by Shangri-La
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38/38 Hotel Penang Golden Sands Resort by Shangri-La

Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Welcome drink
  • Use of sun lounger during your stay
  • WLAN in room

   

Important information

Style of hotel and ambience

Discover tropical charms in a cerulean haven at the Golden Sands Resort by Shangri-La Penang. Its rooms are beautifully decorated with a modern utopian appeal. Experience gourmet luxury at its finest in the beautiful Garden Café. Two lagoon-shaped swimming pools set amid tropical gardens invite to spend relaxing moments.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 MYR
  • Security patrolled car park
  • Marked disabled parking space
  • Coach parking space at hotel
  • Restaurant(s) 3 open from 06:00.00 until 01:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Sunbathing lawn
  • Outdoor swimming pool open from 07:00.00 until 21:00.00
  • Whirlpool
  • Fitness room
  • Sun umbrellas
  • Health and beauty center open from 10:00.00 until 22:00.00
  • Beauty parlor open from 10:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Breakfast from 06:30 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 395 rooms
  • Coffee machine/tea-maker in 395 rooms
  • Iron + ironing board in 387 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 395 rooms
  • Centrally controlled ventilation
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 387 rooms
  • TV with international news channel
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Washing machine for guests
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Welcome drink
  • Use of sun lounger during your stay
  • WLAN in room
  • Childcare from age # Hourly rate 60 MYR
  • Evening entertainment
  • Store/mini supermarket
  • Hairdresser/barber
  • Babysitter Hourly rate 60 MYR
  • Limousine service
  • Medical service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Mandarin log-in instructions for internet

Hotel data

Hotel built in 1980, Last complete renovation 2008, Number of floors 7, Total number of rooms 387, Number of single rooms 0, Number of double rooms 387, Number of suites (separate rooms) 14, Number of rooms with air conditioning 387, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Trade fair/conference hotel, Holiday resort, Beach hotel, child-friendly hotel, Family hotel, Certified Beach Hotel, No-smoking room 120, Mandarin speaking staff during the day,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water
  • Welcome drink
  • Use of sun lounger during your stay
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Penang Golden Sands Resort by Shangri-La:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Travelers' checks  Billing to corporate account possible

Hotel Penang Golden Sands Resort by Shangri-La

Location and distance

Google Map

City center

15.00 km
Georgetown

Airport

15.15 km
Penang International Airport (PEN)

Train station

35.00 km
Ktm Butterworth

Location of the hotel

The hotel is beautifully situated at Batu Feringgi, one of the most inviting beaches in Malaysia. George Town, the oldest colonial city in the country, is 20 minutes away by car and offers a fascinating mix of Chinese, Malay and Indian culture. Penang International Airport is reachable within 45 minutes.

Frequently asked questions about Hotel Penang Golden Sands Resort by Shangri-La

Does Hotel Penang Golden Sands Resort by Shangri-La offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Penang Golden Sands Resort by Shangri-La guests.
Does Hotel Penang Golden Sands Resort by Shangri-La offer parking spaces for guests?
Guests of the Hotel Penang Golden Sands Resort by Shangri-La can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 0,00 MYR
Can I have breakfast in Hotel Penang Golden Sands Resort by Shangri-La?
Yes, in the Hotel Penang Golden Sands Resort by Shangri-La you can enjoy the breakfast offer from 6:30 clock to 11:00 clock.
What is the average rating of Hotel Penang Golden Sands Resort by Shangri-La?
Hotel Penang Golden Sands Resort by Shangri-La was rated by guests on average.
At what time can you check in at the Hotel Penang Golden Sands Resort by Shangri-La at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 35 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 15.2 km from the hotel.
What are the advantages of booking the Hotel Penang Golden Sands Resort by Shangri-La via HRS?
HRS customers receive the following benefits when they book the Hotel Penang Golden Sands Resort by Shangri-La:
  • 1 bottle of mineral water
  • Welcome drink
  • Use of sun lounger during your stay
  • WLAN in room
.
Is there a restaurant in the Hotel Penang Golden Sands Resort by Shangri-La?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Penang Golden Sands Resort by Shangri-La belongs to the barrier-free hotels in Penang.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Penang Golden Sands Resort by Shangri-La are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Penang Golden Sands Resort by Shangri-La free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Penang Golden Sands Resort by Shangri-La the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Penang Golden Sands Resort by Shangri-La?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..