Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

444 Evaluations

Show all reviews

City center 1.20 km Train station 0.77 km Airport 9.47 km
1/21 Hotel prizeotel Hamburg-City
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18/21 Hotel prizeotel Hamburg-City
19/21 Hotel prizeotel Hamburg-City
20/21 Hotel prizeotel Hamburg-City
21/21 Hotel prizeotel Hamburg-City

Your HRS offer

Dbl. from €79.14

HRS price assurance

If you find a better offer, we will refund you the difference.


Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • WLAN in room

Important information

Style of hotel and ambience

This hotel is particularly suitable for people who are travelling on a budget. At a good price-performance ratio, it offers modern and fully equipped rooms featuring playful design elements that create a special atmosphere. The buffet breakfast in the morning will provide you with plenty of energy for the day ahead.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 18,00 EUR
  • Car park is directly by hotel
  • Secure parking
  • Parking with charging facility for electric cars
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Fee per day 0,00 EUR
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • TV remote control
  • Desk
  • Seating area
  • Iron + ironing board
  • Temperature controls in 216 rooms
  • Individually controlled ventilation in 216 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Air conditioning in public areas
  • Express check-out
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed

Hotel data

Hotel built in 2014, Number of floors 6, Total number of rooms 216, Number of single rooms 216, Number of double rooms 216, of which have 2 separate beds 0, of which have a double bed 216, of which are suitable as three-bed rooms 0, of which are suitable as four-bed rooms 0, Rooms with connecting door 4, Number of suites (separate rooms) 0, Number of junior suites 0, Number of apartments 0, Number of rooms with air conditioning 216, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Art/design hotel, No-smoking hotel, No-smoking room 216, Children's beds/cots 0, Extra-long (over 2m) beds in 34 rooms, DEHOGA Rating 2 DEHOGA Rating valid until 2020-09-27,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • Use of an Internet terminal at the hotel Use of an Internet terminal at the hotel
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel prizeotel Hamburg-City:

Diners Club Visa Eurocard/MasterCard American Express Electronic cash

Hotel prizeotel Hamburg-City

Location and distance

Google Map

City center

1.20 km
Innenstadt Hamburg


9.47 km
Hamburg Airport (HAM)

Train station

0.77 km
Hamburg Hbf


0.00 km

Location of the hotel

The prizeotel Hamburg-City enjoys a central location just a few minutes' walk from Hamburg's main station. Also easy to reach is the beautiful old town, which is home to the shopping streets Mönckebergstraße and Spitalerstraße. From here, it is not far to the Inner Alster Lake and the Jungfernstieg promenade.

Frequently asked questions about Hotel prizeotel Hamburg-City

Does Hotel prizeotel Hamburg-City offer free WLAN in the room?
Free WLAN in the room is available to all Hotel prizeotel Hamburg-City guests.
Does Hotel prizeotel Hamburg-City offer parking spaces for guests?
Guests of the Hotel prizeotel Hamburg-City can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 18,00 EUR
  • Secure parking
  • Parking with charging facility for electric cars
Can I have breakfast in Hotel prizeotel Hamburg-City?
Yes, in the Hotel prizeotel Hamburg-City you can enjoy the breakfast offer from 6:00 clock to 10:30 clock.
What is the average rating of Hotel prizeotel Hamburg-City?
Hotel prizeotel Hamburg-City was rated 8.5 by 444 guests on average.
Which service in the Hotel prizeotel Hamburg-City is particularly well rated?
Friendliness of the staff, Cleanliness and How willing were staff to help? were rated particularly well.
What percentage of the guests recommend the Hotel prizeotel Hamburg-City?
91.7 % of HRS guests recommend the Hotel prizeotel Hamburg-City for their next stay.
At what time can you check in at the Hotel prizeotel Hamburg-City at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 0.8 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9.5 km from the hotel.
What are the advantages of booking the Hotel prizeotel Hamburg-City via HRS?
HRS customers receive the following benefits when they book the Hotel prizeotel Hamburg-City:
  • Use of an Internet terminal at the hotel
  • WLAN in room
Is there a restaurant in the Hotel prizeotel Hamburg-City?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel prizeotel Hamburg-City belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel prizeotel Hamburg-City are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel prizeotel Hamburg-City free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel prizeotel Hamburg-City?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



444 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

Anonymous Business traveler



Negative Rooms are too small, shower is too narrow, carpet in room was dirty, breakfast is way too expensive for what is on offer - they don't even provide scrambled eggs. Comment from the hotel
Dear guest, thank you for taking some time aside and sharing your feedback here with us. We're sorry to hear that you didn't feel completely satisfied with your stay. It's true that our rooms aren't the biggest.. neither are our prices. We are a 2** Economy-Hotel (even though you might not notice it at first glance ;)). On 16 sqm you will find a lot of equipment though, like our big double bed, the 42"". Apple TV, the music lamp and the floor heating in the bathroom. Air conditioning and free high-speed WLAN are also a matter of course with us & the hearts of our team members are all the bigger! If there's anything we can do next time to make you feel more comfortable, please let us know and we'll do our best to make you happy! We wish you a wonderful week! Best wishes, your team prizeotel

Berger F. Business traveler


9.2 Excellent

Positive unusual design, friendly people Comment from the hotel
Dear guest, we're happy to hear that you felt comfortable in our colorful world! 💚💛 Thank you so much for letting us know that! Hopefully, you enjoyed Hamburg as well and come visit us again sometime! Wishing you a wonderful week ☀️, your team prizeotel
Negative If you want to open the window in the night it is too loud (with closed window everything is fine). Comment from the hotel
At the same time, we're sorry to hear that you were bothered by noise. We try our best to keep the sound level down despite our location close to the city center and have even had our windows triple-glazed. Of course, we can absolutely understand that sometimes it's better to sleep with the window open. Please let us know next time when you check-in and we'll do our best to give you a quieter room so you can start into the day all rested and relaxed. 😊❤️️

Anonymous Business traveler


8.5 Very good

Negative 10 EUR für Check-in vor 15 Uhr .... 
Nicht schön aber dem Zeitgeist folgend und damit zu akzeptieren. Comment from the hotel
Hi lieber Gast, unser prizeotel Hamburg-City hat knapp 400 Zimmer. Jeder Gast darf bei Abreise sein Zimmer bei uns bis 12:00 Uhr in Anspruch nehmen. Check In ist bei uns offiziell ab 15:00 Uhr. Das hat zur Folge, dass unserem Housekeeping-Team an vielen Tagen, an denen wir gut gebucht sind, ein Zeitfenster von nur 3 Std. bleibt, um alle Designzimmer unseren Standards entsprechend ordentlich gereinigt bereit stellen zu können. Hierfür haben wir den 10 EUR Early Check In in's Leben gerufen, da wir an solchen Tagen unser Housekeeping-Team aufstocken, um unseren Gästen, die früher anreisen und bereits gerne ihre Zimmer beziehen möchten, diese Möglichkeit bieten zu können. Wir würden uns sehr freuen, Dich bald wiederzusehen & wünschen Dir eine fantastische Woche! Vielen Dank für Deine Rückmeldung & an dieser Stelle nochmal für Deinen Besuch! :) Herzliche Grüße, Dein Team prizeotel