Hotel Puerto Palace (Puerto de la Cruz)
City center 1.00 km Airport 22.00 km
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myHRS Club Member
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This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
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€0.00
Single room Standard tariff €100.17 Double room €0.00
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Free for HRS guests in the hotel Puerto Palace (Puerto de la Cruz)
- Free WiFi
- Fruit bowl
- Free garage in or directly by hotel
Important information
Style of hotel and ambience
The holiday resort Puerto Palace on Tenerife includes cosily furnished and spacious rooms. Each accommodation offers a terrace with view of the sea or the mountains. Sports grounds as well as a daily animation programme guarantee an exciting stay. At the pool or lobby bar, guests of the Puerto Palace can relax with cool drinks. A Jacuzzi and a children’s pool are available as well.
Location of the hotel
On the outskirts of the charming holiday resort Puerto de la Cruz on Tenerife, the hotel Puerto Palace is located. The city centre can be reached within ten minutes on foot.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 16:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Puerto Palace (Puerto de la Cruz):
Service & facilities
- Garden terrace
- Garden/Park
- Elevator
- Reception (lobby)
- Public internet terminal:
- Hotel-owned car park Price/Day 0,00 EUR
- Garage in hotel Price/Day 0,00 EUR
- Hotel-owned car park
- Security guards
- Smoke detectors
- Sprinkler system
- Fire alarm
- Video surveillance of entrances
- Outdoor swimming pool:
Open 09:00 - 21:00 - Fitness room:
- Sun umbrellas: Price 0,00 EUR
- Canvas chairs at the beach: Price 0,00 EUR
- Vegetarian food available
- Hotel bar
- Restaurant(s): 2
Room facilities
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 5
- Cable TV
- Telephone by the bed
- TV remote control
- Radio
- Room safe
- Separate luggage storage
- Desk
- Make-up mirror
- Plan of emergency exits
- Hairdryer
- Seating area
- Emergency information
- Minibar
- Full-length mirror
- Bathroom with bathtub
- Centrally controlled air conditioning
- Temperature controls:
In-house services
- Laundry service
- Free WiFi
- Fruit bowl
- Free garage in or directly by hotel
- Express check-out
- Car rental
- Porter service:
- Store/Mini supermarket
- Organized entertainment for guests
- Air conditioning in public areas
- Hotel safe
- Number of conference rooms: 5
- Conference facilities for up to 300 people
Hotel Puerto Palace (Puerto de la Cruz)
Hotel Puerto Palace (Puerto de la Cruz): Location and distance
Frequently asked questions about Hotel Puerto Palace (Puerto de la Cruz)
Does Hotel Puerto Palace offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Puerto Palace guests.
Does Hotel Puerto Palace offer parking spaces for guests?
Guests of the Hotel Puerto Palace can use the following parking options.
- Hotel-owned car park
Can I have breakfast in Hotel Puerto Palace?
Unfortunately the Hotel Puerto Palace does not offer breakfast for guests.
What is the average rating of Hotel Puerto Palace?
Hotel Puerto Palace was rated 9.5 by 7 guests on average.
Which service in the Hotel Puerto Palace is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Hotel Puerto Palace?
100 % of HRS guests recommend the Hotel Puerto Palace for their next stay.
How far is the nearest airport?
The nearest airport is 22 km from the hotel.
What are the advantages of booking the Hotel Puerto Palace via HRS?
HRS customers receive the following benefits when they book the Hotel Puerto Palace:
- Free WiFi
- Fruit bowl
- Free garage in or directly by hotel
Is there a restaurant in the Hotel Puerto Palace?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Puerto Palace belongs to the barrier-free hotels in Puerto de la Cruz.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Puerto Palace are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Puerto Palace free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Puerto Palace the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Puerto Palace?
You can pay at the hotel with the following means of payment:
- American Express
- Diners Club
- Mastercard
- Visa
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..